Ratings based on 83 Verified Reviews

They paid and stayed. We double-checked.
4.4 out of 5
95% of guests recommend
4.6 Room cleanliness
4.5 Service & staff
4.5 Room comfort
4.5 Hotel condition
They paid and stayed.
We double-checked.
3 out of 5
by A verified traveler

Room

Posted Sep 15, 2014
Pros: Friendly staff
Cons: Clean the floors better, make sure everything is in good working order
Front of air conditioner was hanging open, my husband fixed it. The floor was dirty. The pillows are horrible. I stayed here last year and didn't have any problems that's why I came back, after this I don't know if I will come back next year. Defiantly wasn't impressed. Breakfast was ok. Overall I would only give this hotel 2 stars
3 out of 5
Recommended
by Bill from Indiana

Posted Jun 13, 2014 on Hotels.com
The hotel was good. Staff was friendly. The room was very good. The location of the hotel is right next to the interstate and so was my room. The vroom of trucks and cars through the night was not good. If you stay here ask for a room on the North side of the hotel. Bring earplugs to sleep well.
Comment from Hotel Management
Aug 22, 2014 by Lindsay, Hotel Management
Hello Bill, Thank you for taking the time to complete a review of our hotel. We truly appreciate your feedback and take your comments very seriously. Thank you for the kind words in regards to the hotel and hotel staff. I am truly sorry for the noise issue you endured during your stay with us. Next time you visit us we will make sure your room is on the North side of the hotel!
4 out of 5
Recommended
for Overnight Stay Before Destination
by Beth from TN

Fine place to stay

Posted Jun 6, 2014 on Hotels.com
Beds were very comfortable. Room was clean. When toilet had a problem we were moved immediately. This is not a scenic part of town, but a great place to rest. Several restaurants within walking distance.
Comment from Hotel Management
Aug 22, 2014 by Lindsay, Hotel Management
Dear valued guest, We appreciate you taking the time to complete a review of our hotel. Your comments mean a great deal to us! I am so pleased that your enjoyed your stay and that you found the room and hotel to be comfortable. Please make sure you come back and stay with us if you are ever traveling through and Brownsburg area in the future.
5 out of 5
Recommended
by A verified traveler

Posted Jun 5, 2014 on Hotels.com
Comment from Hotel Management
Aug 22, 2014 by Lindsay, Hotel Management
Hi! Thank you for the wonderful 5 star review of our hotel! We appreciate your feedback. Please come back and see us!
4 out of 5
Recommended
for Families
by sks from chicago, IL

clean and well maintained, but noisy

Posted Jun 3, 2014 on Hotels.com
I often pick Hampton for visits, and the hotel was nice, the breakfast was fabulous. There were two things not so good, one is just an annoyance, the other critical to my stay. The pool rules state you should shower before entering, there is no shower nearby, to shower in your room and then walk down to the pool is ridiculous! The real issue was noise, we were on the third floor in an odd numbered room, right on the highway, the noise from the highway made it difficult to sleep, especially on the weeknight of our stay. Should I ever stay at this hotel again, I will request an even numbered room, which I am sure are much quieter.
Comment from Hotel Management
Aug 22, 2014 by Lindsay, Hotel Management
Hello! Thank you for taking the time to complete a review of our hotel. We truly appreciate all guest feedback as this is the most reliable way to ensure our guests are 100% satisfied! Thank you for the kind comments about the hotel and breakfast. I am truly sorry about the noise issue that you endured. Next time you stay with us, we will make sure your room is on the quiet side of the hotel!
5 out of 5
Recommended
by Amie from WI

Great pool

Posted May 28, 2014 on Hotels.com
We checked in late that night and everything was ready for us. Check in took less than 2 minutes. Room was clean. Breakfast was great. Pool was fantastic. They even had toys for our boys to play with in the water.
Comment from Hotel Management
Aug 22, 2014 by Lindsay, Hotel Management
Dearr Amie, Thank you so much for the great 5 star review of our hotel! Your comments are greatly appreciated. I am so pleased to hear you enjoyed your stay with us from check in to check out. Please make sure you come back and stay with us if you are ever traveling to the Indianapolis-Brownsburg area again!
5 out of 5
Recommended
for Families
by Rebecca from Evansville, IN

Convenient to interstate.

Posted May 20, 2014
Pros: The breakfast was delicious. The pool was warm. A few extra toys were provided at the pool for play.
Cons: Extra blanket for the pull out bed seemed a little old.
Hotel staff were very accommodating to our late checkout.
Comment from Hotel Management
Aug 22, 2014 by Lindsay, Hotel Management
Hi Rebecca! We appreciate your kind comments about our hotel staff! We strive for guest satisfaction and it sounds like you were very satisfied with your stay! I am happy that we were able to accommodate your late check out request. Please come back and stay with us again if you are ever traveling to the Brownsburg area in the future.
2 out of 5
Recommended
for Business Travelers
by A verified traveler

The front desk worker

Posted May 20, 2014 on Hotels.com
She was so rude and inconsiderate
Comment from Hotel Management
Aug 22, 2014 by Lindsay, Hotel Management
Dear valued guest, Let me start by saying thank you for taking the time to complete a review of our hotel. I am truly sorry that the Guest Service Agent was rude and inconsiderate. This is very disappointing to here as we take pride in our customer service here at the Hampton Inn & Suites. Please consider giving us another chance to exceed your expectations in the future!
4 out of 5
Recommended
by A verified traveler

Indy Stay

Posted Apr 29, 2014 on Hotels.com
Nice size room. We had two queens and a sleeper sofa. Cushions on sofa and chair were really dirty. There were no linens for the sleeper sofa. They couldn't keep up on the food for the breakfast buffett...service was slow. They gal running it was new and they probably should have had someone helping her for as busy as they were. These are just minor and we would certainly stay here again.
5 out of 5
Recommended
for Families
by Mom of One from Illinois

Everything was perfect!

Posted Apr 2, 2014 on Hotels.com
We travel through the area often and this was our first time staying at this location. It was great! The room was immaculate, the staff were very friendly, the whole place was clean, fresh, updated. Even the pull out sofa was clean in, on and around. Believe me I check as I often find these to be dirty. I loved the shower and the huge bathroom. Not sure when this place was built, but everything looked new. The breakfast was great. Good variety. Slight downfall with not much seating in the breakfast area. We will definitely be staying here again!!