Ratings based on 178 Verified Reviews

They paid and stayed. We double-checked.
4.4 out of 5
97% of guests recommend
4.6 Room cleanliness
4.3 Service & staff
4.6 Room comfort
4.4 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Families
by A verified travelerfrom Houston, TX

Hotel location was convenient.

Posted Mar 16, 2015
Pros: The room was very spacious for us and our kids. I didn't expect to have a full kitchen and dishes available, but it was well equipped.
Location: There two movie theaters very near and The mall is across the freeway. The zoo is not very far from this hotel either.
Our hotel stay was very comfortable. Breakfast was great. Location is near lots of shopping and restaurants. We will definitely stay again when traveling to abrownsville.
3 out of 5
Recommended
for Everyone
by A verified traveler

Posted Mar 15, 2015
Clean room, but noticed stains on curtains and bed sheets. Needs room upgrade overall. Friendly staff.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Brownsville TX

Charro Days

Posted Mar 6, 2015
Pros: Proximity
Cons: Suite size
Location: Right off highway with numerous choices for food and drink. Came for Charro Days and we were not far from any of the events.
Weather for Charro Days was a bust. Hotel staff excellent especially food staff, great breakfast and dinners during the week. Room nice but small for suite, little disappointed in size but comfort and cleanliness were very good.
1 out of 5
by A verified travelerfrom Brownsville, TX

WORST HOTEL! Very Unsatified hotel experience

Posted Mar 2, 2015
The room was not what I booked, the images on expedia is completely not what you get. They upgraded my room to a room where door handle was falling off, door falling apart in one of the rooms, it looks like they tried to crazy glue it instead of fixing it also cabinet door was falling off so we were not able to even cook afraid i would get charge for the cabinet door, the wood underneath actually had fallen off they stated thats all they can do ( their sign says "if they can't make it right, your stay is free") the room they gave us was not acceptable. Overall the hotel front desk John stated he gave me a discount but never gave me my difference back argued he did when WE both know HE DID NOT give me my change back! manager Omar was rued about the whole situation.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Longview, TX

Our room was clean and comfortable

Posted Mar 2, 2015
Everything was very satisfactory , clean and comfortable ,with all the amenities . The complimentary breakfast was very nice and so is the Happy Hour with complimentary drinks and hord'ourves!
3 out of 5
by A verified travelerfrom il

Micro didn't work replaced with table top model..

Posted Feb 9, 2015
A/c made noise while working in bedroom.. interested sleep.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Monterrey

Posted Dec 29, 2014
In this visit, the only difference was that it was VERY full...
5 out of 5
Recommended
for Families
by Alexandriafrom Brenham, TX

Nice and clean

Posted Dec 26, 2014 on Hotels.com
The room was comfortable and clean. The staff was very helpful and nice. Will definitely stay there again!
5 out of 5
Recommended
for Business Travelers
by GUILLERMOfrom san Diego

great choice in the area

Posted Dec 13, 2014 on Hotels.com
Great room, great staff
4 out of 5
Recommended
for Everyone
by A verified travelerfrom MTY

Ubicación privilegiada

Posted Nov 17, 2014
Muy cómodo, habitaciones amplias con posibilidad de preparar comida para los niños en tu habitación, para mi que viajo en familia es una gran ventaja.