Ratings based on 236 Verified Reviews

They paid and stayed. We double-checked.
4.6 out of 5
98% of guests recommend
4.8 Room cleanliness
4.6 Service & staff
4.5 Room comfort
4.7 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveler from Cheshire UK

Great Hotel

Posted Jul 18, 2014
Pros: Clean,rooms clean and regular towel changes
Location: Close to main square and attractions
Everybody very helpful l,breakfast was busy at time but staff coped well,always smiled and greeted guests
4 out of 5
Recommended
for Everyone
by A verified traveler from London

Nice hotel close to all sights.

Posted Jul 11, 2014
Pros: helpful staff, who all spoke good English.
Location: Everywhere was in easy walking distance.
Very nice stay in a lovely city. Not much on site parking but we got a space right outside our room. It couldn't have been any closer. Bed was comfy.
3 out of 5
Recommended
for Everyone
by A verified traveler

Decent hotel in Brugge center

Posted Jul 6, 2014
Pros: Location, generally friendly staff, good breakfast
Cons: Cleanliness of rooms, quality of maid service.
Hotel very well located and is only a few minutes walk from the central square as well as adjacent to a pay car park. Staff were friendly and helpful. Room facilities reasonable. Main disappointment was the comfort of the bed and pillows, which were relatively hard and lumpy but liveable with, and the dirty carpet, which was long overdue a clean. The latter was particularly unacceptable given an active, crawling 14 month old- her hands and feet needed wiping every 5 minutes. Finally, the maid service was not efficient leaving us to ask for towels, soap, etc. from reception.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jun 19, 2014
Great location and just a few blocks from the main square. It is a fun and pretty city to wander and see.
5 out of 5
Recommended
for Everyone
by A verified traveler

Great hotel, perfect location

Posted Apr 26, 2014
Hotel smart and well presented, and the location perfect - in a quiet street just away from the hustle & bustle, but literally just a few minutes walk from the Markt square and the Belfry. Parking (which can be tricky in Bruges) was easy as one of the town's underground car-parks just a few doors up the road, and only €8.70 per 24 hours. We had an apartment in the attached building which meant the whole family could stay together but still be part of hotel for use of facilities. Staff couldn't have been friendlier and were helpful at every turn. Breakfast good. All in all can't think of anything negative to say.
5 out of 5
Recommended
for Everyone
by A verified traveler

Great place to stay. Very central

Posted Apr 3, 2014
We stayed in an apartment. Lovely and spacious. Room service daily and lots of little touches made it special. Toilettries supplied. Tea and coffee in kitchen. Proper fridge. Wifi. TVs in each bedroom if required although we didnt use them. Very comfortable and relaxed breakfast service. Central to all amenities and easy to find when we first arrived in Bruges. Strongly recommend.
5 out of 5
Recommended
for Everyone
by A verified traveler

Great! Close to everything!

Posted Mar 20, 2014
We stayed in one of the apartments and it had everything we needed! The breakfast was really nice. We were just a few blocks from the city center. It was perfect!
5 out of 5
Recommended
for Everyone
by Maja from Toronto

EXCELLENT

Posted Mar 17, 2014
Pros: Staff, rooms are big and clean, everything is superb. Breakfast was great, lots of choices.
Cons: nothing
Location: Everything is nearby, you can walk everywhere.
Amazing hotel, staff, near everything, parking inside the building, so safe and comfortable. I loved it. I would go anytime again. City is charming, wonderful restaurants.
5 out of 5
Recommended
for Everyone
by Stewart from York

Weekend Break

Posted Feb 11, 2014
Pros: Location is very good and Hotel was very nice, comfy beds and helpful staff.
Location: Location is very good, close to the main square and bars/restaurants, especially Le Trappiste on kuiperstraat, excellent and knowledgeable bar staff!
Very nice hotel, especially the apartments and just a few minutes walk from the main square.
4 out of 5
Recommended
for Everyone
by A verified traveler

A very pleasant and enjoyable stay

Posted Jan 5, 2014
Pros: Staff were friendly Hotel rooms and corridors were clean and inviting.
Cons: Either make the breakfast area a little bigger (if possible) as it doesn't seem to be big enough for the size of the hotel (when full)
Location: Loads, Bruges is beautiful
The hotel was very welcoming and staff were very receptive. Breakfast was very pleasant, although a little chaotic as seemingly everyone in the hotel descended upon the hotel breakfast bar in the morning so juice ran out. But to be fair, the staff were very efficient and friendly. Would definitely recommend to anyone visiting Bruges.