Ratings based on 79 Verified Reviews

They paid and stayed. We double-checked.
3.9 out of 5
87% of guests recommend
4.1 Room cleanliness
4.0 Service & staff
3.7 Room comfort
3.8 Hotel condition
They paid and stayed.
We double-checked.
3 out of 5
Recommended
for Everyone
by Traveller from UK

Excellent location in need of a little decoration

Posted Jun 30, 2014
Pros: Location, staff
Cons: Refit bathrooms
Location: Excellent for the motoring holiday maker, not too far from the motorway and very cheap return taxi into town.
The location of Brugotel is fantastic for the motoring holiday maker. Just over an hour from Calais and not far from the motorway, this hotel was very easy to get to and well placed. A special discount rate on return taxis are available from reception at €8 each way, which is the same as 4 people on a bus! Excellent value! The hotel staff were very accommodating, polite and professional. The rooms were clean but I would say our bathroom was well overdue a refit with broken bathroom tiles and a bath suite that had seen far better days. I will definitely recommend this hotel and will stay again.
4 out of 5
Recommended
for Couples
by G,A from somerset.gb

very plesant stay

Posted May 20, 2014 on Hotels.com
good, hope to repeat
3 out of 5
by A verified traveler

Choose it if you are a deep sleeper

Posted May 19, 2014
Everything was ok for the price we paid except for the paper thin walls. You can hear neighbors walk, talk and snore...
3 out of 5
Recommended
for Getaway With Friends
by slondon from London

Not bad, not amazing

Posted Apr 23, 2014 on Hotels.com
The public bits are all lovely. The breakfast was very good. The check in was all very smooth. The parking was free. The room was disappointing. Very small, once nicely decorated but now with chipped paint, scratched walls and dingy bathroom which needed de-moulding. Pillows not great. But hey, if you're not spending a long time there, it did the job. The lady working in the breakfast room looked very miserable to be there, but perhaps she was just having a bad morning. The chaps on reception were courteous, helpful and polite. The location was good if you're driving, but quite far from the centre - good for walking off all the chocolate! All in all, it was fine, but not very special or friendly, which is a shame because it had the potential to be very nice indeed.
4 out of 5
Recommended
for Everyone
by njs from Norwich UK

Nice hotel, on the outskirts of city

Posted Apr 17, 2014
Generally clean, with all amenities needed. About 30 min walk to city. Breakfast.is expensive for cold.buffet. No other meals offered. Bed is comfy giving a good night's sleep. I would stay again tho
3 out of 5
Recommended
for Everyone
by A verified traveler

Posted Dec 9, 2013
Pros: Staff were excellent, very helpful and knowledgeable, I was very impressed
Cons: Shower didn't work in the room, was too late to move rooms when discovered. Bathroom long overdue a facelift!
Location: 30mins walk to Bruges centre, they have a good deal with a local taxi firm though
4 out of 5
Recommended
for Overnight Stay Before Destination
by Nevetsben from Hampshire, UK

Basic, but comfortable

Posted Dec 4, 2013 on Hotels.com
Easy to find using Sat Nav, rooms very basic, but clean and comfy, bar prices expensive and breakfast was very good value for money. Being English had no trouble being understood, could do with evening food, but good food outlets only a short walk from hotel.
3 out of 5
Recommended
by A verified traveler

Easy to drive to

Posted Oct 30, 2013 on Hotels.com
Really easy to find by road and a quick drive from Calais. Good base for exploring the city on foot (c. 20mins to the edge of the old town), or driving to battlefields.
3 out of 5
Recommended
by Bryant-71 from Exeter

Great.... But!

Posted Oct 17, 2013 on Hotels.com
The hotel was great and the room was comfortable however me and my partner were resting in our room when we heard the door open the receptionist that had booked us in has then rebooked the room for someone else and he walked in. We were lucky we were in if not then what a terrible way to start the holiday with something like that!!
4 out of 5
Recommended
for Everyone
by A verified traveler

Great Stay at a great price

Posted Aug 28, 2013
Good location especially if driving from calais. Could not be easier. Hotel can add taxi to your room at just 8 euros a trip. Nice bar and rooms are decent enough.