Front of property - evening/night

Reviews of Hotel Albert I

3 out of 5
Hotel Albert I
Koning Albert I Iaan 2, Bruges

Reviews

9.0

Wonderful

Rating 10 - Excellent. 301 out of 529 reviews" "
Rating 8 - Good. 189 out of 529 reviews" "
Rating 6 - Okay. 30 out of 529 reviews" "
Rating 4 - Poor. 7 out of 529 reviews" "
Rating 2 - Terrible. 2 out of 529 reviews" "

9.4/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

8.8/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Hannah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wow!
Upon arrival we were greeted by a friendly man who gave us a discount card to use at attractions around Bruges. The room was 32 and on the 3rd floor. Very clean, good space and new bathroom. Nice touch that the toilet was separate. Comfy bed! The ladies at breakfast were so accommodating and friendly, we felt like we were being looked after so well. I have coeliac disease and they made sure I had 2 yummy gf rolls and pastries each morning. We had ham, cheeses, fruits, yogurts and were offered scrambled or boiled eggs too and unlimited cups of cappuccinos. Absolutely loved our stay here and would love to return one day to see beautiful Bruges again. Thank you!
Stayed 4 nights in Dec 2023
Response from Christoph on Jan 8, 2024
Dear Hannah,Thank you for sharing such a delightful review of your recent stay at Hotel Albert 1. We are thrilled to learn that you had a wonderful experience and that our team could contribute to making your visit special.It's heartening to know that our efforts in providing a clean and comfortable room, accommodating service during breakfast, and catering to dietary needs were appreciated. Your compliments motivate us to continue delivering excellent service to all our guests.Should your future travels bring you back to Bruges, it would be our pleasure to welcome you again at Hotel Albert 1. If there's anything specific you would like during your next visit or if you have any additional feedback, please feel free to let us know.Thank you for choosing Hotel Albert 1, and we look forward to the opportunity of hosting you again in the future.Warm regards,hotelmanagementteam Albert I***

10/10 Excellent

Stubbe

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very pleasant hotel, run by very friendly staff. Breakfast was served at the table, very efficiently. Location close to train station for cheap parking and walking distance from town. Will stay here again.
Stayed 2 nights in Dec 2023
Response from Christoph on Dec 21, 2023
Dear Fam.StubbeThank you for sharing your positive experience at our hotel. We are delighted to hear that you found our hotel very pleasant and our staff very friendly. It's great to know that you enjoyed the efficiently served breakfast and found the location convenient, close to the train station and within walking distance from town.We truly appreciate your kind words and are honored that you plan to stay with us again. If there's anything specific you look forward to during your next visit or if you have any additional comments, please feel free to let us know.We can't wait to welcome you back for another enjoyable stay!Warm regards,hotelmanagementteam Albert I***

8/10 Good

Clare

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2023
Response from Christoph on Dec 20, 2023
Beste gast,Hartelijk dank voor uw beoordeling op Expedia. We waarderen uw feedback en zijn blij te horen dat u over het algemeen een positieve ervaring heeft gehad. Als er specifieke punten zijn waarover u meer wilt delen of als er iets is waar we aan kunnen werken om uw verblijf nog beter te maken, laat het ons dan gerust weten. We streven ernaar om voortdurend te verbeteren en uw feedback is van onschatbare waarde.We kijken ernaar uit om u in de toekomst opnieuw te mogen verwelkomen.Met vriendelijke groet,Hotelmanager Xstof

10/10 Excellent

david

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Sweet, intimate hotel with wonderful hospitality. The location is convenient, walkable from the train station but on the outskirts of the old town and quiet at night. Excellent breakfast included, served at your table. The hosts were extremely friendly and helpful. Recommended highly.
Stayed 1 night in Dec 2023
Response from Christoph on Dec 18, 2023
Dear David,Thank you so much for your delightful review. We are thrilled to hear that you found our hotel sweet and intimate, with wonderful hospitality.It's great to know that you enjoyed the convenient location, allowing for a walkable distance from the train station and the peacefulness of being on the outskirts of the old town. We're pleased that the quiet nights contributed to a restful stay.We appreciate your kind words about our breakfast service. Providing an excellent breakfast experience is important to us, and we're glad it added to your overall satisfaction.Our hosts are dedicated to creating a friendly and helpful atmosphere, and we're delighted that their efforts were noticed and appreciated.Thank you for recommending us highly. We look forward to the pleasure of hosting you again in the future.Warm regards,hotelmanagementteam

10/10 Excellent

Viloseni

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful location
Comfortable. Breakfast was lovely. Close to the train station and to the main tourist sites.
Stayed 3 nights in Nov 2023
Response from Christoph on Dec 6, 2023
Dear Guest,Thank you for taking the time to provide feedback on your recent stay at our hotel. We are delighted to learn that you enjoyed our wonderful location, found the accommodations comfortable, and appreciated our lovely breakfast. Being close to the train station and main tourist sites is indeed one of the advantages of our location, and we're glad it contributed positively to your experience.Your positive comments are greatly appreciated, and we hope to have the pleasure of welcoming you back on a future visit to the area. If there is anything specific you enjoyed or if you have any suggestions for improvement, please feel free to share.Once again, thank you for choosing to stay with us. We look forward to serving you again in the future.Best regards,Management Albert I

10/10 Excellent

Susan

Stayed 1 night in Nov 2023
Response from Christoph on Dec 18, 2023
Dear Susan,Thank you so much for taking the time to leave a 5-star review on Expedia. We are delighted to hear that you had a positive experience during your stay at our hotel.If there's anything specific you enjoyed or if you have any suggestions for improvement, please feel free to share. We value your feedback and appreciate your support.We hope to have the pleasure of welcoming you back in the future. If you have any future travel plans or questions, don't hesitate to reach out.Warm regards,hotelmanagementteam

10/10 Excellent

Zoe

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from Christoph on Oct 30, 2023
thank you for the stay and topscore heremuch appreciatedKind regards

10/10 Excellent

Judy K

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
What a quaint, cozy, family-run hotel in an excellent location right next to the bus station. The breakfast was outstanding. There is no elevator but the owner graciously carried our bags upstairs.
Stayed 1 night in Oct 2023
Response from team Albert 1 on Oct 15, 2023
Thank you so much for your kind review! We're thrilled to hear that you enjoyed your stay at our quaint and cozy family-run hotel. We take great pride in our excellent location, right next to the bus station, making it convenient for our guests to explore Brugge. We're glad you loved our outstanding breakfast spread! Our owner is always ready to go the extra mile and assist our guests with their luggage. We apologize for the absence of an elevator but are happy that it didn't hinder your overall experience. Thanks again for choosing Hotel Albert 1, and we hope to welcome you back soon!

10/10 Excellent

Donald J M

Stayed 1 night in Oct 2023
Response from Christoph on Oct 30, 2023
thank you for top rating our hotel serviceskind regards

10/10 Excellent

Vicky

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
We had a great 3 night stay at Hotel Albert I staying with my husband and two children. Hotel was well placed a few minutes walk from the station and only a 5 minute walk to the centre of Bruges. Breakfast each morning was fantastic with lots of choice. Brilliant hosts with recommendations about local activities such as cycling would definitely stay again
Stayed 3 nights in May 2023
Response from Christoph on Jun 3, 2023
Dear Vicky,Thank you for taking the time to share your experience with us. We are glad that you enjoyed our proximity to the train station, accessibility to the center, and excellent breakfast service. It is our pleasure to provide an enjoyable stay and we look forward to welcoming you all again in the future.Kind regards,Christoph and team

10/10 Excellent

Sylvia, Denver

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, comfortable bed, nice amenities, great breakfast and friendly staff. Would highly recommend.
Stayed 2 nights in Apr 2023
Response from christoph on Apr 15, 2023
thank you for staying at the Albert 1.good to hear you have appreciated our services in general.thank you for recommending us.kind regards,Christoph and team

10/10 Excellent

gary

Stayed 2 nights in Apr 2023
Response from Christoph on May 1, 2023
thank you for the maximum score here.much appreciatedkind regardsChristoph

10/10 Excellent

Melanie

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Famy stay to visit the market
We stayed to visit the Christmas market. We had a family room which was 2 bedrooms and a bathroom. It was perfect for us. The breakfast was excellent, it had a lovely atmosphere and the lady serving breakfast couldn't do enough for us. We had a lovely trip.
Stayed 2 nights in Dec 2022
Response from Christoph on Dec 22, 2022
thank you for your stay with us.so nice to hear you were comfortable in one of the family rooms and that all was set up perfectly. with pleasure to welcome you back in the near future.Merry Christmas !Christoph and team

10/10 Excellent

Josephine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect hotel for Bruges
Excellent stay at Albert 1 in Bruges, we were made to feel so welcome, perfect location, walkable to the centre of Bruges! Breakfast was excellent. Would 100% recommend and stay here again!
Stayed 3 nights in Dec 2022
Response from Christoph on Dec 22, 2022
thank you for your stay and for sharing the pictures.nice to hear you had an excellent stay at the Albert 1.a big thanks for recommending us further.until a next opportunity !Merry Christmas !Christoph and team

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
The staff was kind. During breakfast, they asked you what you want and bring it to your table. The only inconvenience is that they don't have an elevator, so if you're unlucky and get your room on the 3rd floor, there's that.
Stayed 1 night in Dec 2022
Response from Christoph on Dec 7, 2022
thank you for your stay.nice to hear you have appreciated our services. especcially during breakfast.no lift indeed, but we carry up the heavy luggage to your room with a smile.Kind regards,Christoph and team

10/10 Excellent

Tiffany

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great experience
The staff and the hotel was amazing. Definitely will be staying again
Stayed 2 nights in Oct 2022
Response from Christoph on Oct 22, 2022
Dear Tiffany,thank you for your stay and for your kind words about our staff and the hotel in general.we would love to welcome you back someday.Kind regards,Christoph and team

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Hotel...Impeccable service!
We have just returned from a three night stay in this hotel. We had a family room for 2 adults and 2 teenage + children with a Jack'n'Jill bathroom. The room was light and airy, quiet at night,very clean, bedding and bed very comfortable. Breakfast was abundant and served at your table which was lovely. The owners and staff were all very professiinal and polite providing impeccable service. I would definitely reccomend and look forward to staying in the future.
Stayed 3 nights in Sep 2022
Response from Christoph on Sep 6, 2022
Thank you for your stay with us. nice to hear you were comfortable in the family room and that you appreciate our services.hopefully until a next time.kind regards,Christoph and team

10/10 Excellent

Nidia

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location, very clean, friendly staff
Stayed 1 night in Jun 2022
Response from Christoph on Jul 4, 2022
Thank you for your stay. nice to hear you liked the location of the hotel as well as our services. Kind regards, Christoph and team

10/10 Excellent

Jim

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A nice quaint hotel between the train station and city center, walking distance to everything. Very personable staff; friendly, responsive, and very helpful. Rooms were air conditioned, which is rare. Great place, highly recommended.
Stayed 1 night in Jun 2022
Response from Christoph on Jun 27, 2022
Thank you for your stay and topscore here on Expedia. nice to hear you appreciated our services and that you liked the aitconditioned room as well as the location of our establishment. Kind regards, Christoph and team

10/10 Excellent

Nitin

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very helpful owners, clean and well serviced room.
Stayed 3 nights in Apr 2022
Response from Christoph on Apr 29, 2022
Thank you for your stay and your appreciation of our services. Kind regards, Christoph and team

10/10 Excellent

Paul

Stayed 2 nights in Feb 2022
Response from Christoph on Feb 28, 2022
Dear Paul, thank you for staying at the Albert 1. nice to receive the maximum points from you. Kind regards, Christoph and team

10/10 Excellent

Edwin D

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best hotel in Bruges
Amazing room. Great service. Breakfast was perfect. Eggs and standard euro style breakfast. Owner even brought my warmed up leftovers and cold beer to my room.
Stayed 2 nights in Sep 2021
Response from christoph on Sep 24, 2021
Dear Sir, thank you for your stay with us. glad te hear you have enjoyed our services . until a next time.! Kind regards, Christoph and team

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was very clean and had everything that we needed. Extremely comfortable beds.
Stayed 4 nights in Dec 2019
Response from christoph and team on Jan 22, 2020
thank you for staying with us. we appreciate your kind words about the comfortable beds and the cleanliness. We hope to welcome you back in the near future. KInd regards, Christoph

10/10 Excellent

Cristina

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We love this hotel and we love Brugge. We stayed here more than once - service is excellent, location is great for walking city access but not too difficult for driving (huge city garage located right under the hotel). Staff are friendly and the rooms are comfy. Breakfast is intimate and lovely. The building is old world charm with some minor challenges (stairs are difficult And narrow and some wear and tear of the halls, etc) but overall wonderful experience. We will visit again!
Stayed 2 nights in Nov 2019
Response from CHRISTOPH on Dec 3, 2019
Dear Cristina, thank you for staying with us. thank you for toprating our hotel . nice to read the lovely compliments about location, our staff, your room and the served breakfast. we hope to welcome you back someday so you can see the change of the hallway. Happy Holidays ! KInd regards, Christoph and staff

10/10 Excellent

Sergio

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Like a home!
This is not feel like an hotel, is like a lovely home! The hotel is really nice, you can walk from the train station, id around 500 mts. Also the breakfast is superb. You also can walk to the city center around 500 mts and in the walk you can check a lot of stores, restaurants, etc.
Stayed 2 nights in Nov 2019
Response from CHRISTOPH on Nov 22, 2019
Dear Sergio, Thank you for staying with us. so nice to read you felt like at home. we are glad you appreciate our hard work. we hope to welcome you back again soon ! kindest regards, Christoph and teal

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2019
Response from CHRISTOPH on Nov 14, 2019
thank you for your top rating here on Hotels.com. we look forward to welcome you back someday. kind regards, Christoph and team

8/10 Good

margaret

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2019
Response from CHRISTOPH on Oct 16, 2019
thank you for your feedback. much appreciated !

8/10 Good

Matthew

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Oct 2019
Response from CHRISTOPH on Oct 15, 2019
Thank you for your feedback. much appreciated. kind regards,

10/10 Excellent

Glen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2019
Response from CHRISTOPH on Oct 3, 2019
Thank you for you top opinion Kind regards, Christoph

10/10 Excellent

Verified traveler

Stayed 1 night in Sep 2019
Response from CHRISTOPH on Oct 3, 2019
thank you for your top opion kind regards Christoph

8/10 Good

Joe

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location & availability of paid parking. Location, location, location!!!!!!!!
Stayed 1 night in Sep 2019
Response from CHRISTOPH on Sep 13, 2019
Thank you for your stay with us . we appreciate your feedback. Location is important .and apparantly you confirms that as well, which we thank you... it would be a pleasure to welcome you back someday kind regards, Christoph

10/10 Excellent

James, London

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quaint hotel and friendly staff - beffiting Bruges.
Stayed 3 nights in Sep 2019
Response from CHRISTOPH on Sep 11, 2019
Dear Guest, thank you for your stay with, we appreciate your very positiv feedback. A big thanks for your kind words to our staff as well. we hope to welcome you back in the near furture ! warmest regards, Christoph and team

10/10 Excellent

Florian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2019
Response from CHRISTOPH on Sep 9, 2019
thank you for your stay and for your topscore. we really appreciate your feedback. kind regards

10/10 Excellent

Himemom, Luxembourg

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Location is an excellent for sightseeing. Staffs are very friendly and all speak in English.
Stayed 1 night in Aug 2019
Response from CHRISTOPH on Sep 5, 2019
Dear Guest, thank you for staying with us. we really appreciate your positiv feedback. we love to hear that the location is excellent for sightseeing. our staff makes the most of it to feel you as comfortable as possible in the hotel, so all credit goes to them. it would be a pleasure to welcome you back someday ! kind regards, Christoph and staff

10/10 Excellent

GarynFelicia, Kaiserslautern, DE

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel Albert I is a nice quaint hotel close to the city center. Easy walking distance to all the sites and shops. Hotel staff are amazing and are aimed to please. We were in room 32 which was a spacious room for the year the building were built. Breakfast is the traditional European fare and the coffee is wonderful. We loved our time here and will return in the near future.
Stayed 2 nights in Aug 2019
Response from CHRISTOPH on Sep 3, 2019
Dear Guest, thank you for staying with us . we appraciate your topcomments. nice to read you were comfortable in room 32 and that you liked the breakfast as well. we would love to have you back someday ! kindest regards, Christoph and team

8/10 Good

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Basic accommodation, clean, walking distance to everything. Stairs could be a problem for some. We were very happy overall.
Stayed 1 night in Aug 2019
Response from CHRISTOPH on Aug 29, 2019
thank you for staying with us. we appreciate your positiv comment. kind regards, Christoph

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very friendly people and a lovely cozy place to lay our heads. Would recommend highly.
Stayed 3 nights in Aug 2019
Response from CHRISTOPH on Aug 25, 2019
Thank you for your stay with us. nice to hear you felt cosy here. thank you also for recommending us highly. we would love to welcome you back someday. kind regards, Christoph and team

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Centrally locates. Clean and quiet rooms. Very lovely breakfast!!
Stayed 1 night in Jun 2019
Response from CHRISTOPH on Jun 26, 2019
Thank you for your time to write this review. So nice to read about the central location of the hotel as well as the clean and quiet rooms. good to hear you loved the breakfast as well. it would be a pleasure to welcome you back someday. Kind regards. Christoph & team.

10/10 Excellent

Marcopolo, Manchester

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly, personable staff make you feel welcome. The room is clean and the bed was so comfortable you sleep very well. Good shower with an abundance of hot water and there are toiletries if your travelling light. Breakfast has enough of a selection to ensure you don’t start the day hungry. The hotel is a 10 min walk from the train station and the market Square, Our Lady’s Cathedral it’s in a quiet area so your not bothered by traffic or tourist noise. We have been very happy by our stay and would gladly stay here again.
Stayed 3 nights in Jun 2019
Response from CHRISTOPH on Jun 26, 2019
thank your for taking the time to write this review. We appreciate that you liked the hotel in so many aspects . your words are a great reward for the whole team. Nice to read you would gladly stay here again. Best regards, Christoph and team

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2019
Response from CHRISTOPH on Jun 25, 2019
thank you for your opinion. kind regards.

8/10 Good

Melanie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel in a good location
Really pleasant hotel in a good location. The owners were really friendly and helpful and our room was lovely and more than adequate for our needs. The breakfast was good, but just a continental selection which might not suit everyone. The hotel was less than a 10 minute walk to the central area with plenty of restaurant choices nearby. We arrived by car and used the free parking on the outskirts of Brugge and it was around a 10 minute walk from the parking to the hotel. I would definitely recommend this hotel and would return if I ever go back to Brugge.
Stayed 1 night in May 2019
Response from CHRISTOPH on Jun 4, 2019
Dear Melanie, Thank you for this nice review on our hotel. I am glad you liked it so much on many different aspects. Indeed we have chosen to offer our guests a tasteful continental breakfast, we hope you enjoyed it 😊Thank you for recommending us. It would be our privilege to welcome you again as our guests at hotel Albert 1. Christoph and team

8/10 Good

Sue

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location and staff were great. having breakfast included was a bonus. Our overall experience was very positive
Stayed 1 night in May 2019
Response from CHRISTOPH on May 24, 2019
Dear Sue, ,thank you for staying with us . we appreciate your positiv comment. nice to read your overall experience was very positive .all the points goes to our staff. It would be a pleasure to welcome you back someday. kind regards. Christoph & team

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service
Stayed 1 night in May 2019
Response from CHRISTOPH on May 6, 2019
thank you for your opinion

8/10 Good

Randy, Ottawa

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, comfortable and close to the historic core of the city.
Stayed 2 nights in Apr 2019
Response from CHRISTOPH on May 3, 2019
Dear Randy,thank you for staying with us . we appreciate your positiv comment.it . nice to read all was clean and comfortable. all the points go to our staff. It would be a pleasure to welcome you back someday. kind regards. Christoph & team

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2019
Response from CHRISTOPH on Jan 8, 2019
thank you for your opinion kind regards

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Just off the centre (Markt and Burg) - a 5 minute walk. Quiet and convenient for the road system to the railway station. Comfortable and friendly. Rooms quite small but cosy. Staff speak English well.
Stayed 4 nights in Dec 2018
Response from CHRISTOPH on Dec 16, 2018
thank you for staying with us. we appreciate your time to review the Albert 1. nice to hear you liked the location of it. we hope to welcome you again in the near future. kind regards. Christoph & team

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was easily the best of Belgium. It is very well located a few minutes walk from the historic center of Bruges. The room is very comfortable and impeccably renovated with everything looking in showroom condition. The bed was comfortable but the pillows provided were extremely high and after mentioning it, the next morning a new more reasonable pillow was provided. Made the stay really good and showed that they can accommodate as needed, so don't hesitate to ask. The windows are amazing. Although my room was right in front of the bus terminal, I heard nothing thanks to double-glass window and metal blinds controlled mechanically.
Stayed 2 nights in Nov 2018
Response from CHRISTOPH on Dec 11, 2018
Thank you for your amazing review. We are glad you enjoyed your stay with us. Nice to read the respect you have for our efforts. Every single day we work hard to make sure our guests have a wonderful stay. We hope to see you again soon. Have a lovely day. Kind Regards, Christoph and team

10/10 Excellent

Cristina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel in a great city. Convenient location to walk into town. Large Saturday market across the street. Breakfast was convenient and tasty. Rooms were small but clean and comfortable. Parking in public lot was close by and easy. Highly recommend!
Stayed 3 nights in Nov 2018
Response from CHRISTOPH on Nov 27, 2018
Thank you very much for taking the time to share your experience at Hotel Albert 1! Your words are a great reward for the whole team. We are delighted that the hotel has been able to meet your expectations on all topics. We would be delighted to welcome you again for your next getaway Bruges. Kind regards

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2018
Response from CHRISTOPH on Oct 23, 2018
many thanks for your positiv opinion. Kind regards

10/10 Excellent

Eduardo, Florida, USA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel is located closed to the train station and main attractions. This hotel is family managed-very friendly, ready to help. They provide an excellent breakfast. The rooms seem renovated and are very comfortable. The hotel doesn't have elevator, but it is just three floors.
Stayed 3 nights in Oct 2018
Response from CHRISTOPH on Oct 16, 2018
Thank you very much for taking the time to share your experience at Hotel Albert 1! Your words are a great reward for the whole team. We are delighted that the hotel has been able to meet your expectations. We would be delighted to welcome you again for your next getaway Bruges. kind regards. Christoph & Team