Not to be dramatic, but this place was amazing! I was traveling solo from Amsterdam and wasn't going to arrive until after their "check-in" hours of 6pm. I had corresponded with the hotel weeks earlier in anticipation of my running late, and they gave me a # to call on the day of my travel. Of course the day of came, and I forgot I didn't have a euro # during my abroad trip. Or data. Sure enough by the time I was on the train en route to Brugge, I got WiFi and already had received a great email from Lous from the hotel dictating the buildings key code and where my key would be to get to my room. I was exhausted and it was such a relief to find a clean room with plenty of space and a beautiful view of the courtyard. Great distance to everything! Highly recommend!!