Ratings based on 448 Verified Reviews

They paid and stayed. We double-checked.
4.5 out of 5
94% of guests recommend
4.7 Room cleanliness
4.5 Service & staff
4.5 Room comfort
4.5 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom u.k

Posted May 14, 2015
Overall, a very pleasant hotel in the centre of town, close to all attractions. The communal areas of the hotel were immaculately presented, with fabulous furnishings. The staff were professional, amenable and offered assistance as necessary. The only negative point was the fact that our room was actually in a small annexe, positioned behind the car park at the rear of the hotel. Although the room in itself was clean and spacious, the entrance to the building was extremely shabby, dirty and in urgent need of redecoration. Therefore, not in keeping with the standard of the rest of the hotel.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Atlanta

Boutique Hotel near the heart of Bruges

Posted May 11, 2015
Cons: There was a stink in the bathroom and the sink drained very slowly
Location: Restaurants and historical sights abound! The landing for a great canal cruise is right out the front door.
Especially for the price, you couldn't ask for a lovelier getaway home. The room was spacious, high ceilings, and very comfortable. The staff was more than happy to help with restaurant and sight suggestions. We felt very welcomed and would strongly recommend this hotel to friends.
4 out of 5
Recommended
for Everyone
by A verified traveler

EXCELENT LOCATION

Posted May 9, 2015
EXCELENT LOCATION , AND VERY KIND STAFF, ITS A MAGIC PLACE I RECOMMEND IT
5 out of 5
Recommended
for Everyone
by A verified travelerfrom ozoir

centre ville, personnel agréable

Posted May 3, 2015
Idéalement situé au cœur du vieu Bruges. Le personnel est souriant et très agréable. Côté chambre : rien a dire, tout est nickel et bien entretenu.
5 out of 5
Recommended
for Everyone
by A verified traveler

Gorgeous hotel

Posted Apr 30, 2015
The hotel is gogeous. The facade of the building is not flashy, but once you step into the lobby, you will know you are in treat. They pay attention to details to make sure that the rooms and common areas are pleasant and welcoming. There is an upscale feel throughout, yet special, not in a big name hotel way. The room we were assigned to wasn't the biggest, but it was lovely. There was a sofa with a warm throw. The bed was lofty. There was a coffee/tea making setup in the room, which made us feel at home after a day's exploration in town. When we found out that the Belgian railway went on strike on our traveling day, the staff took time to book us another hotel room for the night. I wish I spent more time at this hotel to enjoy other delightful factors... Instead, we kept busy eating chocolate all day long out on the streets (which was fun). Next time, we will know better.
4 out of 5
Recommended
for Everyone
by A verified traveler

Great stay

Posted Apr 27, 2015
Lovely hotel in perfect position on the canal and only 5 min walk to main square.
5 out of 5
Recommended
for Everyone
by A verified traveler

Excellent choice

Posted Apr 21, 2015
Wonderful rooms with character and fantastic view. Loved having windows to open!
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Wien

Gediegenes Hotel in Super Lage.

Posted Apr 16, 2015
Pros: Die Lage ist super. Und die Darsteller aus "Brügge sehen und sterben" haben auch dort gewohnt.... 😀
Drei Tage Städtetrip nach Brügge. Hotel ist in einem tollen alten Palais, Zimmer wie in der 4-Sterne Kategorie zu erwarten ausgestattet. Nichts zu meckern. Rezeption sehr bemüht. Frühstück mit EUR 25 recht teuer aber gut.
3 out of 5
Recommended
for Everyone
by A verified traveler

Médiocre boutique hotel

Posted Apr 13, 2015
Pros: The central location is nice.
Cons: Looks like they're woking on making the hotel nicer, but aren't quite there yet.
Nice, central location. Hotel is undergoing renovation. Hallways were in progress of being painted. Fifth floor room smelled like Grandma's closet. One staff member marginally helpful and spied sneaking bar drinks during work. Parking will run you 30 Euro a night. One wine opener in the whole hotel. They won't let you borrow it but will open a bottle for you.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Southampton

Beautiful hotel, great location.

Posted Mar 10, 2015
Beautiful, comfortable room overlooking the canal. Staff were welcoming and friendly. Breakfast was expensive, but there was no shortage of restaurants and cafes within walking distance. Would definitely recommend