Ratings based on 292 Verified Reviews
They paid and stayed. We double-checked.
4.8 Room cleanliness
4.7 Service & staff
4.7 Room comfort
4.7 Hotel condition
They paid and stayed.
by A verified traveler from UK
Poor experience at what promises to be good hotelPosted Jul 23, 2014
Pros: Location, ambiance and style
Cons: Staff attitude , better eye for detail , it's the small things that make the difference which means we cannot recommend
We were disappointed with the attitude of the hotel on arrival. The fact that we were an Internet late booking meant they regarded us with aloofness. We were given a nice enough room but much smaller than the advertised square footage. A list of small things made it a below average stay mainly no Internet access in room, no controller for TV , and when it was requested they said they "might" be able to drop it into the room at some point, if not collect it yourself! In addition the room had not been vacuumed very well as there were safety pins and food still on the carpet with the underside of bed quite dusty. Just disappointing with what should have been a good experience at a a near full price
for Everyoneby A verified traveler from s
Perfect Location kindly stuff and very nice room.Posted Jul 18, 2014
market place , cannal e.t.c - the location is perfect. Rooms are really comfortable. l stayed with my wife and 3 kids. l am stasfied 0. Staff are kindly
for Everyoneby mallory from T
Splendid hotel in quaint townPosted Jun 24, 2014
Hotel was spectacular, staff knowledgable, room spacious and very clean. Highly recommend to anyone visiting the city!!
for Everyoneby Donna from Auckland NZ
Wonderful Bruges - We will be back!Posted Jun 22, 2014
Pros: location, value for money, theme
Cons: We needed to print boarding passes and there was no computer to use - the i-pad they had didn't connect to their printer so it was a pain
Location: Everything you need is well within walking distance. Watch out for folks on bikes - they own the road and don't always give way.
Lovely themed hotel right on the bank of the canal. Beautiful views from our windows without even having to leave the room. Large room and excellent bathroom facilities. Would liked to have stayed here a week instead of just a day. Recommend : Horse and cart ride, local beers and of course as much chocolate as you can handle.
for Business Travelersby keith
Posted May 15, 2014 on Hotels.com
for Everyoneby Moni from London
Beautiful hotel, lovely staffPosted May 14, 2014
Pros: Clean, lovely rooms. Superb.
Location: Just minutes from a lovely restaurant called Christoff which was great too. Also very central for all the sightseeing.
It was a last minute booking. However, the hotel has an old world charm and it has in many ways exceeded our expectations. Lovely and full of character. The breakfast room fabulous, lovely choice of foods. Very clean rooms and common area. We will come back definitely. Moni
for Personal Eventby A verified traveler
Posted May 12, 2014 on Hotels.com
for Couplesby Well Travelled from Derbyshire
Very nice hotelPosted May 10, 2014
Pros: Very close to centre and only a 15 minute walk from the train station. Nicely decorated and furnished. Staff helpful and friendly.
Cons: Different offers for breakfast to reduce cost. Buffett style or nothing and at 25 euros each, too expensive.
Location: Very close to the main square and local attractions. 15 minute walk from the train station.
Overall room and hotel were very good. Our room number 441 was next to a main door, which unfortunately did not have a dampner fitted and as such the door slammed everytime somebody went through it to get to the rooms above. The floors are wooden, so we could hear the guests above everytime they walked about, some small loose carpets would have resolved this, leaving the original floor still visible. Breakfast was priced at 25 euros each, which was very steep and therefore not taken up. Room was a little dark and could have done with more lighting. Staff helpful and friendly.
Recommendedby A verified traveler
Posted May 8, 2014 on Hotels.com
Is a nice hotel, is in the centre of Bruges. You may take 3 bus stop from Central Station in Brugge to the hotel and walk 5 mins. The room is big and great!
for Couplesby Siobhan from Dublin
Lovely romantic hotel in BrugesPosted May 7, 2014 on Hotels.com
We had a lovely stay at the Hotel de Tuilerieen. The staff were extremely helpful. The recommended a lovely restaurant called Couvert, which was just around the corner. The hotel is in a perfect location for exploring Bruges!