Ratings based on 585 Verified Reviews

They paid and stayed. We double-checked.
4.7 out of 5
95% of guests recommend
4.8 Room cleanliness
4.6 Service & staff
4.7 Room comfort
4.7 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom nottingham

Lovely Hotel right in the centre

Posted Mar 1, 2015
Pros: It had lots of character, old mixed with new.
Cons: Maybe a way to get inside the hotel without getting wet from the garden rooms
Location: The location was perfect for us. If you like beer seek out the Beerwall. It has some excellent draught beers on offer.
I can't fault the Hotel. We had a really enjoyable stay. Our room was very spacious with everything you need for an overnight stay. The bed, extra large and very comfortable. We had breakfast included and I highly recommend it with Cava and Belgium chocolates on offer if you want them. We also ate in the Hotel in the evening and it was well worth the money. The spa is a nice place to relax if you have the time and the bar area is a welcome place to have a drink. The staff couldn't do enough to help. The only negative comment I can make is that we had a garden room which was outside, a very nice room but we did need our coats as it was raining when we went for breakfast.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Surrey

Beautiful hotel located near the centre of Bruges

Posted Feb 23, 2015
Pros: Near enough everything
Cons: The variation of temperature in the shower
Location: Within a few minutes walk of the centre of Bruges and within easy walking distance of many recommended sights.
Beautiful on the outside, beautiful on the inside. Top quality rooms, once you got in the right lift! Staff extremely friendly and helpful. Bar area relaxing with perfect service. Altogether a 5 star stay
5 out of 5
Recommended
for Everyone
by A verified travelerfrom GB

Excellent hotel no faults at all

Posted Feb 20, 2015
A fantastic stay, free upgrade! Really enjoyed the whole experience would definitely go back. Breakfast was awesome!
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Feb 19, 2015
Fabulous hotel, attentive service... Spa is wonderful,must be experienced ... Easy access to centre of bruges and in walking distance from the train station, no where near 40 minutes Very close to the belfry... Great choice of hotel...
4 out of 5
Recommended
for Everyone
by A verified travelerfrom London

Good location

Posted Feb 19, 2015
Pros: Location and very comfortable
Cons: Spa area. Wi Fi
Very nice hotel in a good position. rooms was very comfortable and bar/lounge area very nice. Excellent breakfast. Spa was a bit disappointing.
3 out of 5
by A verified travelerfrom ffh

Standort super 5* allerdings nicht wirklich.

Posted Feb 18, 2015
Das ist jetzt jammern auf hohen Niveau. Das Hotel ist sehr schön, allerdings fehlte mir hier und da etwas mehr Service und Genauigkeit. Es gab kein Valet Parking. Rezeption nett aber etwas unerfahren, es gab keinerlei Info's über das Frühstück... wo u wann.. keine Info's über das Restaurant oder Wellness Bereich. Flecken auf die Polstermöbel im Zimmer. (SUITE mit Whirlpool & Kamin) Würfelzucker in Dose ohne Zange oder Löffel beim Frühstück.... wo jeder mit seinen Finger reinlangt. Im vergleich zu anderen 5* Hotels in dem ich schon war, war dieser leider unterste Kategorie. Darum Brügge gerne wieder aber dann ein anderes Hotel. Preisleistung stimmte einfach nicht.
5 out of 5
Recommended
for Couples
by A verified travelerfrom Aylesbury

Very Classy

Posted Feb 15, 2015
Pros: Location, Bar area, Staff
A lovely, stylish hotel in a great location. Rooms are large, clean and modern.
4 out of 5
Recommended
for Business Travelers
by A verified traveler

Posted Feb 6, 2015
Cons: Late check-ins on the weekend are only 12PM. The spa is not really a spa, and availabilities are ppor
Nice stay, staff is friendly, hotel is very well located and rooms are comfortable
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Milton Keynes

Luxury hotel in the heart of Brugge

Posted Feb 2, 2015
Faultless. Very relaxing stay. Never had champagne and chocolate as part of breakfast before!
5 out of 5
Recommended
for Everyone
by A verified travelerfrom UK

Fantastic celebration stay

Posted Feb 2, 2015
We had a great stay at the Dukes Palace. Excellent hotel, friendly staff and beautiful location. Delicious breakfast complete with Cava and chocolate!