Ratings based on 163 Verified Reviews

They paid and stayed. We double-checked.
4.8 out of 5
98% of guests recommend
4.9 Room cleanliness
4.8 Service & staff
4.6 Room comfort
4.7 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveler from new york

Wonderful hotel and location

Posted Oct 21, 2014
Just wished coffee was available in lobby otherwise it was perfect. Beautiful appointed room
5 out of 5
Recommended
for Couples
by A verified traveler

Fantastic!

Posted Oct 15, 2014
Pros: Small, intimate hotel in an fabulous location. Rooms were clean and the decor had a calming quality to them.
Cons: The only thing I would say could improve this hotel would be to provide tea/coffee making facilities.
Location: Location was very central on canal and close to The Markt. All tourist attractions were within easy walking distance.
Stayed for 3 nights in October 2014. Hotel was easy to find from Bruges train station. From our arrival to departure, the staff could not have been more helpful. The hotel is beautifully appointed in a prime location on the canal and very close the the main Markt square and many tourist attractions, all of which are reasonably priced. Bruges is a gorgeous city, very relaxed and not too expensive. Try a canal boat tour, horse & carriage and the brewery.
5 out of 5
Recommended
for Couples
by A verified traveler from London

Beautiful hotel!

Posted Oct 9, 2014
Pros: Charming, location, room .. everything! Perfect hotel for romantic trip
Location: Center of town... can't be better located
Beautiful hotel with character and perfect location. Very nice & friendly staff.
5 out of 5
Recommended
for Everyone
by A verified traveler from Orpington

Town Centre Hotel - Recommended

Posted Oct 7, 2014
A very nice hotel, at the centre of this lovely town. The covered public car park is a short walk and cost only €8 for 24 hours. The only problems were the sink water pressure was very low, and the towels were not all clean. However, thoroughly recommended.
5 out of 5
Recommended
for Everyone
by A verified traveler from UK

Fantastic hotel.

Posted Oct 6, 2014
Pros: Truly beautiful room with a vaulted ceiling and exposed beams.
Cons: We had a couple of problems connecting to Wifi (Yes, I know - a 21st century problem), but it resolved itself after repeated attempts, so all was well
Location: Chocolate shops and beer-what more could you want? The legendary beer wall is next door! Try Vino Vino for some unexpectedly VERY GOOD Spanish tapas!
A wonderful warm and welcoming experience at THE BEST hotel in Bruges.
4 out of 5
Recommended
for Couples
by A verified traveler from lancashire

our stay at relais bourgondisch cruyce

Posted Sep 21, 2014
Pros: location friendly staff
Cons: tea coffee making facilities in room . Softer towels in bathroom
Location: very good location plenty of restaurants near to shops and cathedral near to canal boat trip and bus trips
lovely room overlooking canal. expensive breakfast at e19!!! 25 if you wanted breakfast served in your room. you can get a set breakfast for 8.50 just a few steps from hotel. It would have been better to have tea coffee making facilities in room. Staff very pleasant and helpful
5 out of 5
Recommended
for Everyone
by A verified traveler from M

Great hotel in the heart of the town

Posted Sep 15, 2014
Fantastic stay, great location and hotel was brimming with charm!
4 out of 5
Recommended
for Everyone
by A verified traveler from england

Lovely hotel close to everything

Posted Aug 28, 2014
Pros: Central location . Friendly staff. Plenty of nice toiletries . Good shower. Comfortable bed.
Location: Near the markt . Lots of shops all around. Within walking distance of everything .
Lovely quaint hotel. Just far enough out of the way for a bit of peace away from the hustle of this vibrate city. Hotel is very clean and full of old charm, the staff are very friendly and helpful. Wanted to bring the bed home it was very comfortable. Bruges is a beautiful place but can be very expensive eating out .
5 out of 5
Recommended
for Everyone
by A verified traveler from London

In Bruges!

Posted Aug 27, 2014
Pros: It's location and it's oldie-worldy feel, you couldn't get a prettier hotel. Almost all of the staff were friendly and very helpful.
Cons: The front receptionist was patronising and unwelcoming. The service at breakfast was dire and extremely over priced for what it was (basic)
Location: Location is perfect as everything is on your door-step.
If I ever went back to Bruges, this is the hotel I would stay in. It was perfectly located right in town, just around the corner from the Belfry. It was absolutely beautiful, the rooms as quaint and pretty as can be. The hotel itself is very charming and picturesque sitting right on the river. Many tourists came to take pictures as this is where the film "In Bruges" was filmed. The hotel has it's own restaurant -Maria Van Bourgondie located around the corner (5 min walk) and was extremely delicious and great service.
5 out of 5
Recommended
for Everyone
by A verified traveler from Manchester

Beautiful stay in Beautiful Bruges

Posted Aug 23, 2014
My husband and I got back from our honeymoon in Bruges and I had to write to say what a little gem this hotel is. Definitely deserves it's "boutique" hotel status, the decor is just lovely. From our first introductions right the way through to our goodbyes, the staff were extremely welcoming and attentive to our every need, and were there to give us recommendations when we needed them. Breakfast was amazing.... champagne to start our day, perfect... And a lovely cooked breakfast and selection of continental food, even waffles freshly made. Nothing was too much trouble. The location is perfect, right on the canal - it must be the most photographed hotel in Bruges and it wasn't till after I booked it that I realised it was used as a location for the film "In Bruges". It is perfect as a base to explore the fantastic things Bruges has to offer, we did a Canal Boat ride, climbed the Belfry, Brewery Tour, Chocostory, amongst other stuff. We will definitely be planning a return trip for our anniversary.