Exterior

Reviews of Hotel Relais Bourgondisch Cruyce - A Luxe Worldwide Hotel

4 out of 5

Reviews

9.8

Exceptional

Rating 10 - Excellent. 545 out of 636 reviews" "
Rating 8 - Good. 76 out of 636 reviews" "
Rating 6 - Okay. 10 out of 636 reviews" "
Rating 4 - Poor. 2 out of 636 reviews" "
Rating 2 - Terrible. 3 out of 636 reviews" "

9.8/10

Cleanliness

9.8/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

9.8/10

Eco-friendliness

Reviews

10/10 Excellent

Ava

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Hotel was super cute. Right on the Canal. Rooms were large and well appointed. The movie In Bruges (Colin Farrell) was filmed in the breakfast room. Fun to dine at the exact table as the movie. I would definitely recommend and stay again.
Stayed 2 nights in Mar 2024

10/10 Excellent

Marisa

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
-
Stayed 1 night in Feb 2024

10/10 Excellent

Ronald

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was friendly. Only complaint was the full size bed was two twins side by side.
Stayed 1 night in Nov 2023

10/10 Excellent

Kathleen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2023

10/10 Excellent

Patrick

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I never write reviews, but in this case I had to because this was the most wonderful hotel experience I ever had. The attentiveness of the staff was second to none. The storybook location and room made this a stay to remember.
Stayed 2 nights in Oct 2023

10/10 Excellent

ROMAN

Traveled with partner
Liked: Amenities
An absolutely unrivalled location overlooking the central canal basin, at the centre of the historic city. Reputed to be the oldest hotel in the city with charm to match. Rooms are well appointed, some with canal views. Lovely canal side breakfast room. Added bonus is free coffee and tea, as well as wifi and tv with good selection of channels including Netflix, etc. Not inexpensive but well worth it!
Stayed 2 nights in Oct 2023

10/10 Excellent

Abdalla

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing experience
Stayed 2 nights in Oct 2023

10/10 Excellent

Maria

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and beautiful premises. Has a view to the canal and it’s an easy walk to the main square and tower. Staff (in particular Tatiana) was very helpful and friendly.
Stayed 2 nights in Sep 2023

10/10 Excellent

GREGORY

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome location, central but tucked away in a quiet area. Staff very accommodating, rooms rustic but spacious with nice sized bathroom.
Stayed 2 nights in Sep 2023

10/10 Excellent

Mark, Birdsboro

Stayed 1 night in Aug 2023

10/10 Excellent

Kara

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel! And the staff were so helpful and friendly! Thank you for a wonderful vacation!

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2023

10/10 Excellent

Lance

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
2 Days in Bruges
Wonderful location and excellent ambiance staying in the oldest hotel in Bruges. It was very cool and we had a wonderful stay. Really enjoyed the whole town of Bruges.
Stayed 2 nights in Jun 2023

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2023

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2023

10/10 Excellent

Andrea

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent
Lovely hotel, great service with friendly helpful staff. Central location perfect for a weekend get away.
Stayed 2 nights in Nov 2022

10/10 Excellent

Yezenia

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff is very friendly and courteous, always willing to help. Location is in one of the most beautiful zone in Bruges. Canal view room is like waking up in a fairytale.
Stayed 2 nights in Oct 2022

10/10 Excellent

Sandra

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property located in the heart of the historic district
Stayed 3 nights in Sep 2022

10/10 Excellent

Kelly

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Highly recommend this property! Great value (at least right now with the euro/dollar exchange rate!). The staff was extraordinarily helpful and kind. Lovely room for breakfast - elegant - watching the swans swim by...
Stayed 5 nights in Aug 2022

10/10 Excellent

Johan

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A beautiful small hotel in the middle of what must be one of the most romantic cities in the world. The fact that we stayed in the very room featured in the movie In Bruges added to the wonderful experience.
Stayed 2 nights in Aug 2022

10/10 Excellent

MARIA LAURA

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The best hotel I have ever visited. It was spotless and they gave us a wonderful room with the best view. From one of our windows you can see the canal. There was a safe in the room, water and everything you need for a great time in Bruges. If you have large luggage as I did, my advice is to take a taxi, because the wheels of the luggage will be ruined because of the stones of the street. When I managed to arrive to the hotel, the experience was wonderful, and to take the train back, the hotel helped us with a cab (€10 to go to the train station) I will always come back because of the wonderful staff the hotel has. Thank you everyone for a marvelous experience
Stayed 2 nights in Aug 2022

10/10 Excellent

Geoffrey

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful old hotel. Staff was incredible!!! Elevator was out, but they did everything possible to make up for it. We would definitely recommend it to anyone who wants an interesting, beautiful hotel in a fantastic location with an unbelievable staff.
Stayed 2 nights in Jul 2022

2/10 Terrible

Alan, Dallas

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the staff was friendly and helpful. The room was bright, clean and quiet
Stayed 1 night in Jun 2022

10/10 Excellent

Kenny

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Outstanding service, make you feel welcome and important. They show that they really care about your well being. Attention to details. Fantastic stay. Will come back to this hotel if we are back in Bruges.
Stayed 2 nights in Jun 2022

10/10 Excellent

Allen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
In Bruges
Service was very friendly and excellent. Location could not be better, in center of town, 2 blocks from Market Square. Ask for a peek at the room used for the movie "In Bruges" which was filmed at this hotel.
Stayed 3 nights in May 2022

10/10 Excellent

James

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were warm, friendly, helpful, professional in every way. They anticipated our needs and desires! Highly recommend.
Stayed 5 nights in May 2022

10/10 Excellent

Anne

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Dream come true!
Stayed 2 nights in Apr 2022

10/10 Excellent

Michael

Traveled with partner
Beautiful garret. In the middle of everything.
Stayed 2 nights in Apr 2022

8/10 Good

Sam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The location and quality of the hotel was perfect. The staff were super friendly and could not be more helpful!
Stayed 2 nights in Apr 2022

10/10 Excellent

Edward

Liked: Cleanliness, staff & service, room comfort
Stayed 3 nights in Mar 2022

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We love this hotel. It is in a wonderful location on the canal. The hotel and room were beautiful. The staff was amazing. We highly recommend this hotel.
Stayed 1 night in Aug 2021

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2018

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic location. Just a short walking distance away from most places
Stayed 2 nights in Dec 2019

10/10 Excellent

Victoria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful Hotel, wonderful staff!
We stayed in this beautiful hotel as part of a trip to celebrate my boyfriends birthday. The staff were incredibly helpful and ensured that we had everything we needed and more throughout the stay. The location was perfect, just a short walk to the main square and the Belfry. We will definitely book again and will recommend to our friends
Stayed 2 nights in Nov 2019

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2019

10/10 Excellent

JOSEPH

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing
Excellent, friendly, clean, amazing, helpful, Right in the city Easy to get around Great location Would definitely stay here again
Stayed 4 nights in Nov 2019

10/10 Excellent

Wendy

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fabulous hotel! It is beautiful, elegant and comfortable. The staff were fabulous, helpful and kind. I can’t recommend this hotel enough. It was the highlight of our trip to Bruges!!
Stayed 2 nights in Oct 2019

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Small, friendly hotel with nice rooms, helpful staff and which could hardly be more centrally positioned.
Stayed 2 nights in Oct 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Definitely coming back soon
It was a very comfortable stay . It’s very easy to locate . The hotel is built with an old rustic feel , the service is great too
Stayed 1 night in Jul 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2019

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved everything about this property. It was the perfect location, helpful and friendly staff, absolutely beautiful from the exterior tucked into its lovely spot on the intersection of two canals to the furnishings in the rooms. We had a delicious breakfast there one morning and felt right at home from the moment we arrived.
Stayed 3 nights in Sep 2019

10/10 Excellent

Rose, Toronto

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the location. The staff were friendly and very helpful. Beautiful property.
Stayed 2 nights in Sep 2019

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel and staff were fabulous and the hotel exceeded my expectations.
Stayed 2 nights in Aug 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2019

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
スタッフの方の対応がとても素敵でした。 オススメのお店をお伺いしたら、とても丁寧に教えていただきました。
Stayed 1 night in Aug 2019

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is stunning. Well laid out with very helpful staff and wonderful service. The best place in Bruges to stay.
Stayed 3 nights in Jul 2019

10/10 Excellent

Christian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Old style hotel, charming for a few days traveling. Great location, surrounded by restaurants and cafes.
Stayed 1 night in May 2019

10/10 Excellent

timothy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Memorable stay in Bruge
A wonderful experience because of the friendly and helpful receptionists and the nicely appointed rooms. Loved the coffee service every day in the room. Small , intimate feel, great location, and lovely lobby sitting room. And then having a fair and decent price value ! Thank you owner(s) ! We would stay here every time and never consider another hotel!
Stayed 2 nights in Jul 2019

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel, great staff, great location. Well worth the money.
Stayed 1 night in Jun 2019

10/10 Excellent

Ernst

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2019