Ratings based on 135 Verified Reviews

They paid and stayed. We double-checked.
4.4 out of 5
93% of guests recommend
4.6 Room cleanliness
4.5 Service & staff
4.4 Room comfort
4.3 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Families
by A verified traveler from London

A lovely hotel and a lovely first stay in Bruges.

Posted Jul 24, 2014
Pros: Charming, central, easy parking, great for our little boy. Nice sweets on reception too!
Location: Central. Near to main square. Near to central Bruges - could walk out of hotel in any direction and feel in the heart of Bruges.
They were very accommodating to us and our little boy. Our first night away with our son, and it couldn't have gone better. The hotel was lovely, the staff were lovely, and we only wish we were staying longer!
4 out of 5
Recommended
for Everyone
by A verified traveler

Lovely hotel on the canal close to market square

Posted Jul 20, 2014
A lovely hotel with comfortable rooms which are not small. Very convenient to market square and most of the charming city. Freindly and helpful staff. A hotel to be recommended with excellent value.
5 out of 5
Recommended
for Everyone
by A verified traveler from Toronto

Excellent location - beautiful hotel

Posted Jul 13, 2014
Hotel staff is excellent, the location couldn't be better, is close from everything but in a very quiet/relaxed location close from canals and beautiful less crowded plazas. The hotel has a very unique character.
5 out of 5
Recommended
for Everyone
by Lisa from Edmonton, Canada

A lovely surprise

Posted Jun 27, 2014
Pros: Location, room comfort and décor, it was quiet, the bathroom was amazing.
Cons: Nothing could be improved. It was perfect.
Location: Five minutes from the main Markt and Burg squares. Go to Café Prestige for a lovely breakfast.
Our room had loads of character and charm, with all of the modern amenities we could want. The room was gorgeous, with many windows, a great king size bed, plus a roll-away bed for our five year old son. The bathroom was probably the nicest hotel bathroom we've ever had. It was massive, with a separate tub (huge soaker tub) and shower (huge walk-in shower with two shower heads), and toilet behind a wall. There was a safe, a mini-bar with all drinks 3 euros, plus room for us to put our own drinks in it. Our room looked out onto the garden courtyard of the hotel, full of hydrangeas in bloom. Each window also had a window box of flowers. The room had air conditioning, which we needed in the warm weather we had. It was an easy walk to the centre (5 minutes), but far enough away to be very quiet at night. The furniture included a large antique wardrobe, some lovely antique tables and two comfy wingback chairs. I wish all of our accommodation on this trip had been as wonderful!
4 out of 5
Recommended
for Everyone
by Joy from Sydney, Australia

Love Brugge!

Posted Jun 7, 2014
Pros: Great location...easy to walk to sites and market square/restaurants. Good customer service and breakfast
Cons: Lift wasn't working at times which made it difficult to get suitcases up stairs.
Location: Easy walk to the Belfry, Historium, horse/cart rides, cathedrals, numerous restaurants
The hotel is deceptive when you first walk in...a little old and rickety, but it was overall, a great place to stay.
5 out of 5
Recommended
for Everyone
by A verified traveler

Central quaint hotel

Posted Jun 4, 2014
Pros: coco the parrot
Location: plenty nearby - the friet museum only a few minutes away ...
excellent location, lovely staff including coco the parrot!
5 out of 5
Recommended
for Couples
by James from Vancouver wa

Very nice indeed!

Posted May 29, 2014
Pros: Location - close to center but far enough away not to be noisy. Great staff and restaurant recommendations
Cons: breakfast of coffee and role at 8 euro is over priced; fix room chairs with shot springs.
Canal view room is spacious and bed is comfortable. However, please replace sitting chairs are springs are shot and trying to pop out!
4 out of 5
Recommended
for Everyone
by Couple in 40s

Weekend break in Bruges

Posted May 6, 2014
Really enjoyed our stay in Martin's Relais. Staff were very helpful, the room spacious and comfortable and location excellent with easy reach of main attractions. The decor is traditional and tasteful. We decided to have breakfast in the Cafe' opposite (Jan Van Eyck), which was delicious and cheaper than in the hotel. We would definitely stay in the hotel again in the future.
5 out of 5
Recommended
for Everyone
by A verified traveler

Great location to see the city

Posted Apr 18, 2014
WE stayed in Bruges for one night. The hotel was perfectly located to make your way aroudn the city, but just far enough off of the square & super-touristy spots to feel quaint & local, not overrun. Staff was very friendly & helpful. Bathrooms were super clean and hotel had free wi-fi accessible throughout.
5 out of 5
Recommended
for Everyone
by alexander from Honduras

Great location

Posted Mar 26, 2014
Really nice one of the best in a 25 day trip in Europe. Great ubication.