Ratings based on 222 Verified Reviews
They paid and stayed. We double-checked.
4.8 Room cleanliness
4.8 Service & staff
4.5 Room comfort
4.6 Hotel condition
They paid and stayed.
for Couplesby A verified travelerfrom Stockholm
Hotellet att längta efter...Posted Dec 15, 2014
Pros: Allt! framförallt personalen som gör att man känner sig speciellt. Väldigt fint hus, gammalt med stil. Att dem dessutom hade julstämning +:)
Cons: Kommer inte på något! att de fortsätter på samma linje.
Location: Bra läge. Vi besökte julmarknader och gick runt i staden. Allt var på kort avstånd.
Vi bodde på hotell Heritage och det var en fantastisk upplevelse speciellt för oss som brukar åka på julresa. Sedan ankomsten kändes rätt: mycket bra bemötande, trevlig personal, fantastisk frukost och god mat. Allt var på topp! Kommer gärna tillbaka!
for Everyoneby A verified travelerfrom Norfolk
Great hotel in great location!Posted Nov 23, 2014
Cons: Fresh milk in the room.
Great location. Staff were really helpful. Great attention to detail.
for Everyoneby A verified travelerfrom Hawaii
Was excellent ! Very good hospitality.Posted Nov 9, 2014
The hotel was very traditional looking but inside a room, there were a lot of technology like their lighting system, iPod, nespresso machine. And the stuff were well educated. Each ocation we revived card, memo( weather report), so nice was.
for Everyoneby A verified travelerfrom New York, NY
Central location to market squarePosted Sep 11, 2014
Pros: The location was near everything. They helped make dinner reservations in a gourmet restaurant.
Cons: You can't improve on perfection.
Location: Very central location to the market square, restaurants, shops, historic sites.
Superb experience in an elegant hotel located within a short walk of the center of Bruges. Very nice attentive staff that goes the extra steps for whatever your needs are. Beautiful old world elegance. The breakfast buffet was great and the waitress very pleasant and attentive. All the food was very fresh and a good assortment including local cheeses. I was a little early to check into my room and they set me up in the lounge with coffee and tea service treats. The room was ready for me within 30 minutes.
for Getaway With Friendsby Greg and Diannefrom Minnesota, USA
Most Outstanding HotelPosted Sep 9, 2014 on Hotels.com
We couldn't have been more pleased with Hotel Heritage. The staff was the very best, especially Jesse, Amanda and Benjamin. The continental breakfast was plentiful and delivered to our room. Restaurant Mystique was one of the most elegant dinners out we have ever had, thanks to Benjamin.
for Everyoneby A verified travelerfrom Chester
A luxurious stayPosted Aug 15, 2014
We were not disappointed by this hotel. The staff went out of their way to help us, made sure that we had everything we needed and that we were comfortable. Little things such as a weather forecast and complimentary chocolates every day made this hotel special. We even tried out the lovely sauna and steam room facilities during our stay and felt thoroughly pampered, having them to ourselves. It was such a shame that we didn't get to try out the restaurant, as we've heard good things about it.
for Couplesby A verified travelerfrom Sheffield, England
Attention to detailPosted Aug 10, 2014
Pros: Staff and location
Location: In the heart of Bruges, just off the market so quiet but easy to get everywhere. Loads of museums and restaurants nearby
Attention to detail is what this hotel is all about. Very comfortable room, with a lovely spacious bed. Staff all very helpful and friendly.
Recommendedby James Lfrom Bellevue WA
Posted Aug 7, 2014 on Hotels.com
wonderful hotel! immaculate comfortable room with great amenities. Hotel in a great location. Staff very friendly. highly recommend this hotel - perfect!!
for Familiesby compdr59from New York
Close to everythingPosted Jul 29, 2014 on Hotels.com
This is a great hotel at a great location.
for Everyoneby A verified travelerfrom England NW
Lovely hotel- Great LocationPosted Jul 25, 2014
The hotel and service was excellent. The hotel staff were friendly and very helpful, however the room itself was smaller than expected.