Ratings based on 7 Verified Reviews

They paid and stayed. We double-checked.
3.4 out of 5
86% of guests recommend
3.6 Room cleanliness
3.9 Service & staff
3.7 Room comfort
3.3 Hotel condition
They paid and stayed.
We double-checked.
3 out of 5
by A verified traveler from Perth, Australia

IN NEED OF REFURBISHMENT

Posted Jul 3, 2014
Pros: Close to ICC.
Cons: Mentioned in 'experience'
Location: 15 minute walk to ICC, 2 hours elsewhere.
Carpet in the room has a noticeable (200mm) wearing tear, furnishing and bathroom are worn and dated. Towels are off white. Equipments such as TV, DVD player, Hair Dryer are not plugged in and requiring adaptor which the room doesnt have. Security safe in the room were locked and requested a couple times for it to be opened, but was never done. Staffs are pleasant and courteous but not 4 star service, needs training. There are only 40 taxis in Brunei as everyone has a car, need to know taxi driver number or make use of the Hotel Shuttle which is cheaper by half. Airport to this hotel by taxi was BND$20, $5 by hotel shuttle to airport...obviously robbed by taxi as new comer. Hotel to ICC by taxi was $10, by hotel shuttle $5. Hotel to Central Shopping Centre by hotel shuttle was $10. Hotel has free shuttle at nominated time, hourly.
3 out of 5
Recommended
for Business Travelers
by A verified traveler

This traveler left a rating score only Posted Feb 27, 2014 on Hotels
3 out of 5
Recommended
by mia from australia

Posted Jun 27, 2013 on Hotels
it was a shame the hotel was run down, it would have been a beautiful place in it's time. The shuttle services they offered was great and very helpful considering Brunie is not really tourist frendly which offers no transport. The food was very good and staff very polite
3 out of 5
Recommended
for Everyone
by Peter from Melbourne VIC, Australia

Ok for transit

Posted Apr 6, 2013
Pros: Closeness to the airport
Cons: Cost of taxi to travel less than 5 mins from the airport was $20
Location: Close Ito airport
Clean , close and comfortable. Good for a transit stop with close access to airport and city if required. Food adequate but a bit dull. Staff curtious .
3 out of 5
Recommended
for Getaway With Friends
by dorako

This traveler left a rating score only Posted Jan 17, 2013 on Hotels
5 out of 5
Recommended
by A verified traveler from Czech Republic

I was very happy at this hotel. Very kind and helpful staff, good accommodation and service.

Posted Dec 23, 2009
From the first moment I was happy in this hotel. After my arriving I could immediately have a sightseeing tour. Guide picked me up at the entrance of the hotel and we spent nice time together with other travellers to visit Water city at night, to see golden mosques at night lights and to go shopping in the shopping centre and old market. We had sea food for dinner, which was little bit strange but nice for me. I had good trip following day day too. The hotel taxi brought me to the centrum and I walked everywhere alone. It was great experience. I can recommend this hotel to everybody.
4 out of 5
Recommended
by A verified traveler from Chester

A good stopver option

Posted Apr 18, 2007
Location convenient for airport, but not so for town centre, although shuttle to shopping centres compensated to some extent. Service very good, and staff always courteous & helpful. Quiet hotel, not for the thrill seeker but a good relaxing stopover.