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Reviews of Best Western Plus Brunswick Inn & Suites

2.5 out of 5
Best Western Plus Brunswick Inn & Suites
126 Venture Dr, Brunswick, GA

Reviews

8.6

Excellent

Rating 10 - Excellent. 517 out of 1021 reviews" "
Rating 8 - Good. 321 out of 1021 reviews" "
Rating 6 - Okay. 100 out of 1021 reviews" "
Rating 4 - Poor. 50 out of 1021 reviews" "
Rating 2 - Terrible. 33 out of 1021 reviews" "

8.8/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

William

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Parking was tight for larger vehicles
Stayed 1 night in Mar 2024
Response from Hotel Manager. on Mar 28, 2024
Dear William,Thank you for the review. I’m glad you had a good experience with us. We regret any inconvenience you faced. We will use your comments and make decisions every day that lead us closer and closer to being the best hotel in the area. We're committed to our goal of a perfect stay for you next time. I hope that we have the opportunity to serv you.Sincerely,Hotel Manager.

6/10 Okay

Roger

Traveled with family
I was disappointed in the attitude of the person on duty when we departed. She seemed distracted with a person cell phone and not helpful with locating a luggage cart.
Stayed 1 night in Mar 2024
Response from Hotel Manager. on Mar 26, 2024
Dear Roger,Thank you for the review. I’m terribly sorry we failed to make a positive impression on you. We’re making changes to provide a better guest experience, and you can be sure we’ll do better for you next time. We take real pride in providing the best possible guest experience. I hope that you will try us again.Sincerely,Hotel Manager.

6/10 Okay

Beverly

Traveled with group
Liked: Cleanliness
Disliked: Property conditions & facilities
The people at the front desk seemed as though you were bothering them. Check out was met by someone pointing to a plastic box where you dropped the room keys. No conversation. The breakfast was totally disappointing. They ran out of some food at 8:30 am. There were so few seats people had to wait awhile.
Stayed 1 night in Mar 2024
Response from Hotel Manager. on Mar 25, 2024
Dear Guest,Thank you for your stay. I’m terribly sorry that we failed to meet your needs and did not live up to your expectations. We’re always working to get better. We take pride in our hotel and in providing a great place to stay for so many guests. Perhaps you will give us another try in the future so we can do a better job of satisfying you. Sincerely,Hotel Manager.

10/10 Excellent

Nicholas

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
BreKfast area had plenty of room; 24 hr hot drinks, fruit and paper goods.
Stayed 1 night in Mar 2024
Response from Hotel Manager. on Mar 25, 2024
Dear Nicholas,Thank you for the review. It is absolutely fascinating to know that you enjoyed the breakfast and had a good stay. Our goal and aim is to make your next visit with us overwhelmingly positive. We look forward to serving you again soon.Sincerely,Hotel Manager.

10/10 Excellent

David

Stayed 1 night in Mar 2024
Response from Hotel Manager. on Mar 25, 2024
Dear David,Thank you for your feedback. I’m very glad that our hotel impressed you in so many ways. We take real pride in this hotel and in serving guests like you, and we look forward to having you with us again soon. Sincerely,Hotel Manager.

10/10 Excellent

Kenyarda

Liked: Amenities
The stay was great! Clean, and very close to everything. Morrison was very rude at check in, needs to be moved from behind the desk with bad customer service. He also act as if he didn’t want to give me a receipt at check out. Also the vending machine was out of everything. Put in $2 and only for back $1.50.
Stayed 1 night in Mar 2024
Response from Hotel Manager. on Mar 18, 2024
Dear Guest,Thank you for the review. I'm delighted to hear that you had a great stay and appreciated the clean room, convenient location, and overall experience. But, we regret any inconvenience you faced. Every day we take committed actions to ensure that we are the best hotel in the area. We're committed to our goal of a perfect stay for you next time. Please give us the opportunity to serve you again.Sincerely,Hotel Manager.

6/10 Okay

Amy

Traveled with group
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
The staff was super friendly. The food (sausage) was notnonly not cooked but there were pieces of we rhink bone in it. Latte and waffles were great. In room had some issues with which thermostats to use there were 2. We eventually picked the older one in the window as it worked No hot water, the temperature control for the water for bath/shower controll was stripped. They gave us tools to fix it then also found something else was installed wrong which was why the handle was stripped, Nice gentlemen at front desk offered another room for showering. We also let him know what we found so maintenance could fix it.
Stayed 1 night in Mar 2024
Response from Hotel Manager. on Mar 18, 2024
Dear Guest,Thank you for commenting. It's a great pleasure to see that you found friendly staff service and an overall good experience. But, we do greatly apologize for your stay not being up to satisfaction. We work daily to make the hotel as nice as possible so that guests rate us as the best property in the area. We guarantee that your next visit will be awesome. I hope that you will give us another chance to serve you.Sincerely,Hotel Manager.

8/10 Good

Andree

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Safe, clean hotel, comfortable room, good breakfast.
Stayed 3 nights in Feb 2024
Response from Hotel Manager. on Mar 5, 2024
Dear Andree,Thank you for the review. We are delighted to hear that you had a wonderful stay and that you found your room to be clean and comfortable, and also enjoyed our breakfast offerings. I try to provide the best experience in town, and that seems to be a goal that I am easily meeting. I hope we will have the pleasure of serving you again very soon.Sincerely,Hotel Manager.

8/10 Good

Anthony

Liked: Property conditions & facilities
Stayed 1 night in Feb 2024
Response from Hotel Manager. on Mar 4, 2024
Dear Guest,Thank you for your feedback. I’m happy to hear that your experience was primarily positive. We take great pride in it and believe that is what sets us apart from other hotels. We look forward to serving you again soon.Sincerely,Hotel Manager.

10/10 Excellent

SABORAH

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Feb 2024
Response from Hotel Manager. on Mar 4, 2024
Dear Guest,Thank you for the review. We are happy to hear of your pleasant stay in our hotel. We take pride in offering our guests a high degree of comfort and satisfaction. We look forward to serving you again soon.Sincerely,Hotel Manager.

2/10 Terrible

Kimberly

They will not check me in
Stayed 1 night in Feb 2024
Response from Hotel Manager. on Mar 1, 2024
Dear Guest,Thank you for your stay. We apologize for the inconvenience you experienced during the check-in process. Our team strives to provide efficient and seamless service to all our guests, and we regret that we fell short on this occasion. We appreciate your feedback and will use it to improve our procedures and ensure a smoother check-in experience in the future. I hope that you will visit us again.Sincerely, Hotel Manager.

10/10 Excellent

Rosemary

Liked: Cleanliness, staff & service, property conditions & facilities
for the price it was great
Stayed 1 night in Feb 2024
Response from Hotel Manager. on Feb 29, 2024
Dear Rosemary,Thank you for the review. We're glad to hear that you found our service to be great value for the price. We take pride in this hotel and its amenities and sincerely appreciate the opportunity to serve you. We look forward to serving you again.Sincerely,Hotel Manager.

2/10 Terrible

Maria

Stayed 1 night in Feb 2024
Response from Hotel Manager. on Mar 21, 2024
Dear Maria,Thank you for the review. Our apologies for the dissatisfaction.We shall definitely work on your observations.You can expect a further improved stay next time.Please visit us again.Sincerely,Hotel Manager.

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities
Walk to dinner
Stayed 1 night in Feb 2024
Response from Hotel Manager. on Feb 28, 2024
Dear William,Thank you for the review. I’m glad you had a good experience with us. We take real pride in having so many satisfied guests like you. I hope you will continue to stay with us for many years to come. Sincerely,Hotel Manager.

10/10 Excellent

Bridget

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
As Always, this Best Western has Great Customer Services shown by Staf. It is well maintained, the bed was comfortable, and the hotel was clean. I am Highly Recommending the Best Western on Venture Dr. in Brunswick,GA to prospective guests.
Stayed 1 night in Feb 2024
Response from Hotel Manager. on Feb 27, 2024
Dear Guest,Thank you for sharing your experience. I'm glad to hear that you had a positive experience with good customer service, a clean room, a comfortable bed, and a nice location. I try to provide the best experience in town, and that seems to be a goal that I am easily meeting. I hope we will have the pleasure of serving you again soon.Sincerely,Hotel Manager.

8/10 Good

Donna

Traveled with partner
Satisfactory
Stayed 1 night in Feb 2024
Response from Hotel Manager. on Feb 24, 2024
Dear Donna,Thank you for your kind review. We are happy to hear that you enjoyed your stay. We take pride in this hotel and its amenities and sincerely appreciate the opportunity to serve you. We look forward to serving you again as soon as possible.Sincerely,Hotel Manager.

10/10 Excellent

Gilles

Liked: Cleanliness, staff & service
Stayed 1 night in Feb 2024
Response from Hotel Manager. on Feb 24, 2024
Dear Gilles,Thank you for your feedback. I’m glad we could provide great service and amenities during your stay. We take pride in providing the best possible guest experience, and I hope you can take advantage of more of what we offer when you stay with us next time.Sincerely,Hotel Manager.

8/10 Good

David, Stow

Liked: Cleanliness, staff & service, property conditions & facilities
This Best Western is dated and needs to be updated. While the property was clean the furniture and rooms and bathrooms need modern renovation.
Stayed 1 night in Feb 2024
Response from Hotel Manager. on Feb 23, 2024
Dear David,Thank you for the review. I am pleased that you found a clean room and had a good stay. Guests satisfaction is our top priority and we take committed actions every day to ensure guests rate us as the best hotel in the area. We're committed wholeheartedly to exceeding your expectations next time. I hope that we have the opportunity to serve you again.Sincerely, Hotel Manager.

8/10 Good

Santiago

Liked: Cleanliness, staff & service, property conditions & facilities
Easy check in and fairly quiet for being close to highway
Stayed 3 nights in Feb 2024
Response from Hotel Manager. on Feb 23, 2024
Dear Guest,Thank you for your review! We're glad to hear that your check-in process was easy and that you found our location fairly quiet despite being close to the highway. We take real pride in this hotel and in meeting the needs of a variety of guests. I hope that you will choose to stay again.Sincerely,Hotel Manager.

10/10 Excellent

Bridget

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Exceptional customer services during stay at The Brunswick Best Western Plus! I was referred to Best Western whilst awaiting completion of housing in the county. As Always, I'm Highly Recommending This Best Western Plus to prospective guests traveling, awaiting housing, or if a comfortable and pleasant relaxation is needed, as well. Thank you staff at Best Western Plus! Blessings for continuous Success!
Stayed 1 night in Feb 2024
Response from Hotel Manager. on Feb 20, 2024
Dear Bridget,Thank you for the comments. We are delighted that you had a positive experience with our hotel, enjoying excellent customer service, comfortable accommodations, and a convenient location. Our goal is to do everything possible to provide guests with the best experience. We always look forward to satisfying repeat guests again and again. Sincerely,Hotel Manager.

10/10 Excellent

Bridget

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent customer services, I highly recommend this Best Western Plus to prospective guests.
Stayed 1 night in Feb 2024
Response from Hotel Manager. on Feb 17, 2024
Dear Guest,Thank you for your wonderful review! We're thrilled to hear that you had an excellent experience with our customer service at Best Western Plus. We strive to provide exceptional service and ensure that our guests have a memorable stay. We look forward to welcoming you back and providing you with another outstanding stay. Sincerely,Hotel Manager.

10/10 Excellent

Eileen, Venice

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nearby restaurant.
Stayed 1 night in Feb 2024
Response from Hotel Manager. on Feb 17, 2024
Dear Eileen,Thank you for your positive review! We're delighted to hear that you had a great experience and that the location was convenient. We take pride in this hotel and its amenities and sincerely appreciate the opportunity to serve you. We look forward to serving you again as soon as possible.Sincerely,Hotel Manager.

8/10 Good

Theresa

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Energetic breakfast server
Stayed 1 night in Feb 2024
Response from Hotel Manager. on Feb 16, 2024
Dear Guest,Thank you for the review. We are thrilled to hear that their positive energy made your dining experience enjoyable. We take pride in this hotel and its amenities and sincerely appreciate the opportunity to serve you. We hope to have the opportunity to serve you again soon.Sincerely,Hotel Manager.

10/10 Excellent

Bridget

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A Customer Service, A room, A Professionalism and Courteousness! I'm Highly Recommending this Best Western Plus in Brunswick, GA, Glynn County to prospective guests.
Stayed 1 night in Feb 2024
Response from Hotel Manager. on Feb 16, 2024
Dear Guest,Thank you for choosing our hotel for your stay. We are thrilled to hear that you found good customer service and had a great experience. Our goal and aim is to make your next visit with us overwhelmingly positive. It's nice to see that you will recommend us and look forward to welcoming you again soon.Sincerely,Hotel Manager.

6/10 Okay

Patricia, CHOCOWINITY

Traveled with partner
Liked: Cleanliness, staff & service
A dated hotel next to the highway, very noisy. Bath/shower fixtures were in bad condition and had to be played with in order to work.
Stayed 1 night in Feb 2024
Response from Hotel Manager. on Feb 13, 2024
Dear Guest,Thank you for your stay. We apologize for any inconvenience you experienced due to the noise from the nearby highway and the condition of the bath/shower fixtures. We appreciate your feedback as it helps us identify areas for improvement, and we will take immediate action to address these concerns. We guarantee that you'll like your next experience. I hope that you will try us again.Sincerely,Hotel Manager.

8/10 Good

Marsha, Hurt

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel was okay, breakfast was standard
Stayed 1 night in Feb 2024
Response from Hotel Manager. on Feb 12, 2024
Dear Marsha,Thank you for the comments. While we are glad to hear that your overall experience was satisfactory, we understand that you found our breakfast to be standard. Your feedback is valuable to us, and we will take it into consideration as we continue to improve our offerings. We strive to provide a variety of options and ensure a pleasant dining experience for our guests. I hope that we have the opportunity to serve you again.Sincerely,Hotel Manager.

10/10 Excellent

William

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean, staff pleasant and helpful.
Stayed 1 night in Feb 2024
Response from Hotel Manager on Feb 4, 2024
Dear Guest,Thank you for your kind words! We're delighted to hear that you found our hotel clean and our staff pleasant and helpful. Your satisfaction is important to us, and we look forward to serving you again on your next visit.Sincerely, Hotel Manager

10/10 Excellent

Christopher

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The handle on the toilet was broken.
Stayed 1 night in Jan 2024
Response from Hotel Manager. on Jan 31, 2024
Dear Christopher,Thank you for the review. I am pleased that you had a nice experience with us. But, we apologize for the inconvenience this may have caused. Our maintenance team has been notified and will promptly address the issue. We guarantee that your next visit will be awesome. I hope that you will focus on the good things and choose to stay again.Sincerely,Hotel Manager.

10/10 Excellent

Linda

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Well situated
Stayed 1 night in Jan 2024
Response from Hotel Manager. on Jan 31, 2024
Dear Linda,Thank you for the comments. I’m glad you had a great experience and appreciated the services we can provide to our guests. We take pride in this hotel and its amenities and sincerely appreciate the opportunity to serve you. We look forward to serving you again soon.Sincerely,Hotel Manager.

10/10 Excellent

JELANI CASILLAS DE

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Hotel Manager. on Jan 29, 2024
Dear Guest,Thank you for the review. I’m glad we could provide great service and amenities during your stay. We take pride in providing the best possible guest experience, and I hope you can take advantage of more of what we offer when you stay with us next time. We look forward to serving you again soon.Sincerely,Hotel Manager.

10/10 Excellent

Marilyn

Stayed 1 night in Jan 2024
Response from Hotel Manager. on Mar 21, 2024
Dear Guest,Thank you for your feedback. I’m so pleased that you had a great stay with us. We take pride in this hotel and its amenities and sincerely appreciate the opportunity to serve you. I look forward to serving you again soon.Sincerely,Hotel Manager.

10/10 Excellent

Liz, Wake Forest

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was very pleased with the accommodations. I had a bad experience once with a hotel I had chosen and am very grateful this one turned out good.
Stayed 1 night in Jan 2024
Response from Hotel Manager. on Jan 27, 2024
Dear Liz,Thank you for the review. We're thrilled to hear that you were pleased with your accommodations! We take pride in offering our guests a high degree of comfort and satisfaction. We look forward to hosting you again in the future! Sincerely,Hotel Manager.

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Bang for buck!
Stayed 1 night in Jan 2024
Response from Hotel Manager. on Jan 27, 2024
Dear David,Thank you for the review. I’m very pleased that you had such a great time during your stay with us. We take pride in this hotel and its amenities and sincerely appreciate the opportunity to serve you. We look forward to serving you again soon.Sincerely,Hotel Manager.

10/10 Excellent

Wei

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Hotel Manager. on Jan 27, 2024
Dear Guest,Thank you for the review. I’m happy to hear that your experience was primarily positive. We take great pride in it and believe that is what sets us apart from other hotels. Hope to see you again soon.Sincerely,Hotel Manager.

10/10 Excellent

Barbara

Location
Stayed 1 night in Jan 2024
Response from Hotel Manager. on Jan 25, 2024
Dear Guest,Thank you for the comments. I’m glad you had a great experience and appreciated the services we can provide to our guests. I try to provide the best experience in town, and that seems to be a goal that I am easily meeting. I hope we will have the pleasure of serving you again very soon.Sincerely,Hotel Manager.

10/10 Excellent

Mathew

Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
Very nice location and easy to access. Clean and fresh room.
Stayed 1 night in Jan 2024
Response from Hotel Manager. on Jan 23, 2024
Dear Mathew,Thank you for sharing your experience. I'm delighted to hear that you had a positive experience and found a clean room in a convenient location. We take serving our guests very seriously and are very pleased that we met your needs so well. We always look forward to satisfying repeat guests again and again. Sincerely,Hotel Manager.

10/10 Excellent

David

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice with a good breakfast.
Response from Hotel Manager. on Jan 19, 2024
Dear David,Thank you for the review. We're thrilled to hear that you enjoyed our breakfast and had a great experience. I try to provide the best experience in town, and that seems to be a goal that I am easily meeting. We look forward to serving you again in the future.Sincerely,Hotel Manager.

10/10 Excellent

Margaret

Stayed 1 night in Jan 2024
Response from Hotel Manager. on Jan 19, 2024
Dear Margaret,Thank you for your kind review. We are glad that you had a great experience with us. We take real pride in this hotel and in meeting the needs of a variety of guests. We hope to serve you again in the future.Sincerely,Hotel Manager.

10/10 Excellent

Bradley

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very helpful for a last minute reservation thru expedia. Room was very clean.
Stayed 1 night in Jan 2024
Response from Hotel Manager. on Jan 16, 2024
Dear Bradley,Thank you for the positive review. I am so happy that you found helpful staff service, clean room and had a good experience. We take pride in this hotel and its amenities and sincerely appreciate the opportunity to serve you. We always look forward to satisfying repeat guests again and again. Sincerely,Hotel Manager.

10/10 Excellent

Marilyn

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Hotel Manager. on Jan 15, 2024
Dear Marilyn,Thank you for your feedback. I’m glad we could provide great service and amenities during your stay. We take pride in providing the best possible guest experience, and I hope you can take advantage of more of what we offer when you stay with us next time. Sincerely,Hotel Manager.

10/10 Excellent

Anita

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property appeared new, in good repair cluse, walking distance to several restaurants The staff was super polite and helpful. One of best Best Westerns I’ve stayed at .
Stayed 1 night in Jan 2024
Response from Hotel Manager. on Jan 13, 2024
Dear Anita,Thank you for commenting. I'm delighted to hear that you found the staff service helpful, enjoyed the nice location, and had a good stay overall. We take pride in this hotel and its amenities and sincerely appreciate the opportunity to serve you. I’m glad we could satisfy you, as we do so many others each day. Your repeat stay would be a pleasure and an honor.Sincerely,Hotel Manager.

10/10 Excellent

Francesca

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was clean and a good breakfast in the morning and affordable. The staff was also very friendly!
Stayed 1 night in Jan 2024
Response from Hotel Manager. on Jan 12, 2024
Dear Guest,Thank you for sharing your positive experience with us! We are thrilled to hear that you had a delightful experience with our friendly staff, clean rooms, and enjoyed the breakfast. We take real pride in having so many satisfied guests like you. I hope you will continue to stay with us for many years to come. Sincerely,Hotel Manager.

10/10 Excellent

Jose

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and they offer a variety of options for breakfast.
Response from Hotel Manager. on Jan 9, 2024
Dear Jose,Thank you for the review. It's truly fascinating to hear that you found our rooms to be clean and that our breakfast met your needs. Our goal and aim is to make your next visit with us overwhelmingly positive. We look forward to seeing you again soon.Sincerely,Hotel Manager.

10/10 Excellent

Sara

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice staff. Room was clean and comfortable very nice hot and cold breakfast including a variety of coffee choices!
Stayed 1 night in Jan 2024
Response from Hotel Manager. on Jan 9, 2024
Dear Guest,Thank you for the comments. We are delighted to hear that you had a positive experience with our friendly staff, clean rooms, and enjoyable breakfast. We are proud of our hotel and its amenities, and we sincerely appreciate the opportunity to serve you. We look forward to serving you again soon.Sincerely,Hotel Manager.

10/10 Excellent

Jairo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good place
Stayed 1 night in Dec 2023
Response from Hotel Manager. on Jan 1, 2024
Dear Jairo,Thank you so much for your kind words. We are so pleased that you found us a great place to stay. We take real pride in this hotel and serving guests like you, and I'm extremely happy that you had such a wonderful stay. We look forward to having you with us again soon. Sincerely, Hotel Manager

10/10 Excellent

Giuseppe

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Response from Hotel Manager. on Feb 8, 2024
Dear Guest,Thank you for the review. I’m glad you had a good experience with us. We take pride in this hotel and its amenities and sincerely appreciate the opportunity to serve you. I hope you will be able to stay with us again very soon. Sincerely,Hotel Manager.

8/10 Good

Michael

Traveled with family
Liked: Staff & service, room comfort
A bit older..
The hotel could use a bit of upgrading, common areas look good, and the rooms look ok, but the bathrooms are showing age 4 sure.
Stayed 2 nights in Dec 2023
Response from Hotel Manager. on Jan 1, 2024
Dear Michael,Thank you for sharing your feedback. We appreciate your positive note about the common areas and rooms, but we apologize for any inconvenience caused by the aging bathrooms. Your comments are valuable, and we'll consider them as we continually work to enhance our facilities. We hope to have the opportunity to welcome you back, and we appreciate your understanding as we strive to improve the overall guest experience.Sincerely, Hotel Manager

10/10 Excellent

Denise

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was easy access off highway , lots of dining options ! Property clean , fitness facility excellent ! Good value and price was good ! We eill come back to this one !
Stayed 1 night in Dec 2023
Response from Hotel Manager. on Jan 1, 2024
Dear Denise, Thank you for your wonderful feedback. We're thrilled to hear about your positive experience at our hotel! It's wonderful that you found our location convenient, the property clean, and the fitness facility excellent. We're also glad you enjoyed the dining options and felt it was a good value for the price. We look forward to welcoming you back for another great stay in the future.Sincerely, Hotel Manager

10/10 Excellent

Igo

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Helpful staff . Morgan at the front desk very good and knowledgable.
Stayed 1 night in Dec 2023
Response from Hotel Manager. on Jan 9, 2024
Dear Guest,Thank you for the review. We're so appreciative of you and glad that you liked the friendly staff service and had a good experience. We take serving our guests very seriously and are very pleased that we met your needs so well. I hope you will tell others about our property and stay with us again the next time you’re in the area. Sincerely,Hotel Manager.

10/10 Excellent

Wanda

Liked: Cleanliness, staff & service
The room smell
Stayed 1 night in Dec 2023
Response from Hotel Manager. on Dec 30, 2023
Dear Wanda,Thank you for the review. We are glad that you had a great experience with us. We take real pride in this hotel and in meeting the needs of a variety of guests. We hope to serve you again in the future.Sincerely,Hotel Manager.