Ratings based on 112 Verified Reviews

They paid and stayed. We double-checked.
4.4 out of 5
98% of guests recommend
4.4 Room cleanliness
4.3 Service & staff
4.2 Room comfort
4.5 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveler

Location, Location, Location

Posted Aug 22, 2014
Perfect location if you want quick access to anything (metro, restaurants, main attractions, grocery store). I have yet to take full advantage of the kitchen amenities - maybe next time (there is a grocery store two blocks away). Depending on which side your room is on, the street noise can be a bit annoying but expected given the location. Wi-Fi seemed consistently bad in the evening but probably no worse than any other hotel. This was my second stay and will definitely come back for a third time.
4 out of 5
Recommended
for Everyone
by A verified traveler from Melbourne, Australia

Great location, right next to De Brouckere metro

Posted Aug 20, 2014
Pros: Location, the bed, the quietness, the comfort.
Cons: Politeness of staff, the rooms need brighter lighting.
Location: Located right next to De Brouckere metro station. Easy to access Brussels Central station. Exki and supermarket nearby. Lots of cafes.
When I first arrived, I thought I had been given the worst room in the hotel as a solo. I could hear extremely loud music coming from the mall downstairs, even though I was on the 7th floor, and I felt quite dismayed. However, then I realised that the window was open! After closing the window, much of the sound was blocked out. I couldn't even hear housekeeping on a day-to-day basis, despite sleeping in! In fact, I had the best sleep of any hotel I've been in so far. The bed was extremely comfortable, despite being one of those fold-out types from the wall that turns into a couch. I was so amazed. The pillows were just right. The only thing I had difficulty with was the "moodiness" (or rather, dimness) of the lighting throughout the room, which made it very difficult for grooming and to apply make-up properly. The kitchenette was wonderful for preparing meals and the heated drying rack in the bathroom was perfect after using the laundry facilities. The staff could have been a bit more polite but otherwise, the apartment / hotel was great. It is located right next to De Brouckere metro station so it is extremely easy to access the train which takes you to Brussels Central. Only thing was that I didn't enjoy Brussels itself, so I used the metro a lot to get to the bigger stations for day-trips to Ghent, Antwerp and Bruges. There is an Exki right nearby (for healthy food) otherwise there is also a normal supermarket nearby if you prefer to prepare your own meals.
5 out of 5
Recommended
for Everyone
by A verified traveler

nice hotel

Posted Aug 14, 2014
We got a room in the 7th floor facing street side. It is a very comfortable and quite room. A nice hotel!
5 out of 5
Recommended
for Everyone
by A verified traveler

Excellent location, apartment and just great

Posted Jul 30, 2014
Pros: Everything was great, kitchen, location, comfort
Cons: no room service if you stay >= 4 days and remember they don't give towels everyday either
Location: pretty much in the centre. very good
We were lucky we were checked in by Phillipe and Sorol (other staff were not friendly or helpful as these guys) and we had a blast there. We rented an apartment with mini everything (kitchen, dishwasher, stove, ... ) and it was awesome because you can just buy eggs and other ingredients and save money on breakfast and other food. Very good location and comfortable and clean.
4 out of 5
Recommended
for Everyone
by A verified traveler from Sydney, Australia

Good location.

Posted Jul 16, 2014
Pros: Staff were outstanding. They make the stay very pleasing.
Cons: Bedding was very cramped. Needs improvement. Toilet and bathroom is very small.
Location: Good location and very convenient for Transport, shopping and Eatery.
Location was good for shopping, Restaurant and Transport.
5 out of 5
Recommended
for Everyone
by A verified traveler

Very nice hotel. Surprisingly large room.

Posted May 27, 2014
Pros: Price Location Room Quality
Cons: Nothing
After staying in cramped rooms in London and Paris, my room at this hotel felt at least twice as large as the others. Also, the bathroom was much nicer and the entire hotel had much better furniture/decorations. A very good price and location also.
3 out of 5
by Victor from Miami, Florida

Well located hotel, but disapointed

Posted May 20, 2014
Pros: A modern hotel very well located
Cons: BEDS, please. Those are not mattress for who is pretending to enjoy a vacation in Brussels
Location: Location is excellent if u prettending to enjoy touristic places in Brussels their beer, chocolate and food
The room are spacious and everything that they offered was provided. It's also really good located. However, the beds are really uncomfortable. The mattress was so hard to the point that we didn't feel rested after sleeping on them. It may us decided leaving earlier do to the pain that cause to our body.
4 out of 5
by A verified traveler

Posted May 19, 2014
Pros: The location was great,
Cons: their pollicy not to clean the hotel, if staying more than 3 nights was completely unacceptable. hope they would consider to change it.
Location: The location is great, make sure to go to Nordeez, it is a great place to have sea food! We also have rabitt dish with beer it was great!
The staff were not very accomodating! the hotel room was full of dust and we had to use the vacum which was old to clean up the room!
4 out of 5
Recommended
for Everyone
by A verified traveler

Location, location, location

Posted May 19, 2014
Great location. Metro and Tram underneath hotel, close to all amenities. Next time I'll take better advantage of the kitchenette. Horrible shower though, same experience from my co-workers in three different rooms.
2 out of 5
Recommended
by Mark

JUST PLAIN LOWER STANDARD

Posted May 18, 2014 on Hotels.com
UnfortunatelY just plain lower class hotel. Staff reallY trY but are reallY overworked. Need more people to attend to functions eg cleaning. Low water pressure and not hot at all. Reminds one of a hostel. Great location and has possibilities but not Yet.....Mark F.