In-room safe, iron/ironing board, rollaway beds, free WiFi

Reviews of B-aparthotel Montgomery

4 out of 5
B-aparthotel Montgomery
Avenue De Tervueren, 149, Brussels

Reviews

7.8

Good

Rating 10 - Excellent. 85 out of 306 reviews" "
Rating 8 - Good. 129 out of 306 reviews" "
Rating 6 - Okay. 58 out of 306 reviews" "
Rating 4 - Poor. 20 out of 306 reviews" "
Rating 2 - Terrible. 14 out of 306 reviews" "

8.0/10

Cleanliness

7.0/10

Staff & service

7.0/10

Amenities

7.6/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

8/10 Good

ANNE

Liked: Cleanliness, staff & service, property conditions & facilities
The location and principle are very good. I stayed in Aparthotel previously in other Aparthotel in Brussels. I find this one a little too basic. I think that a nighttable would be convenient. Also a sauce pan and a salad dish, coffee machine (as in most hotels) would be convenient. The TV was not connected when I arrived.
Stayed 10 nights in Jan 2024
Response from Team B-aparthotels on Jan 15, 2024
Dear Anne, Thank you for your feedback! I have forwarded your suggestions about how we can improve the room to our operations team & asked them to look how we can implement this.If you incur any problems during your stay with us, we always ask to contact us directly at our emergency number. This one is available 24/7. Like this, we can try to help you right away. Kind regards & have a wonderful day,

2/10 Terrible

Julie

Stayed 4 nights in Dec 2023
Response from Team B-aparthotels on Dec 8, 2023
Dear Julie, Thank you for your feedback! We're sorry to hear your stay with us didn't go as you had expected! Would it be possible to clarify what exactly went wrong? Like this, we can use your feedback to improve our services for future guests coming to us. Kind regards

10/10 Excellent

Judit

Stayed 4 nights in Aug 2023
Response from Team B-aparthotels on Aug 29, 2023
Dear Judit, Thank you for your feedback! We're happy to see you have enjoyed your stay with us in Brussels & hope to welcome you back in the future! Kind regards & have a wonderful day,

10/10 Excellent

john

It was perfect. Staff were totally helpful and kind. The area was fun and loaded with things to do, see and eat. The hotel (actually a 1 bedroom apartment) was spacious, clean and comfortable. Highly recommend.
Stayed 4 nights in Jul 2023
Response from B-aparthotel Team on Jul 10, 2023
Dear john,Thank you so much for your comments.See you soon at B-aparthotel Montgomery!

2/10 Terrible

Migeun

Stayed 4 nights in Jun 2023
Response from B-aparthotel Team on Jun 16, 2023
Dear Migeun,We are very surprised by your rate and invite you to share your full experience with us as we would like to understand what happened.Best regards

10/10 Excellent

Matija

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 2 nights in Nov 2022
Response from B-aparthotel Team on Nov 14, 2022
Thank you so much :)

6/10 Okay

Verified traveler

Disliked: Staff & service, room comfort
Great location but communication needs improvement
Positives: (1) Great location--excellent and clean neighborhood, with access to the Montgomery metro stop right there and some nice restaurants and parks nearby. (2) Parking available on premise (though it location behind the building is not easy to find + the parking spaces are small and awkward). (3) The units are adequately equipped and furnished. (4) The whole building is quiet. Negatives: (1) The main AC in my unit was not working, which made the whole place very uncomfortable during a heatwave, despite a portable AC unit that the property gave me (too loud, not cold enough, and required that I kept my widow open to evacuate the hot air); (2) very poor and undependable communication from the staff -- such as, insufficient information on how to access the garage (which was behind the property), and having to call repeatedly for getting anything done or resolved; (3) some of the furniture were old and stained.
Stayed 6 nights in Aug 2022
Response from B-aparthotel team on Aug 22, 2022
Hello,Thank you for your comment.Actually, the parking address is written on your confirmation letter. As we are an aparthotel, we have no reception on site and it's mentioned on the website.Best regards,

10/10 Excellent

Elmer

Stayed 2 nights in Jul 2022
Response from B-aparthotel team on Jul 31, 2022
Thank you so much!

2/10 Terrible

Dennis

Stayed 1 night in May 2022

8/10 Good

Enrico

Traveled with family
Liked: Staff & service, property conditions & facilities, room comfort
Excellent location for Bruxelles
Good location in a very elegant area of Bruxelles. Easily reach the city center and any other area with metro 1. Large apartment good for a family of 4, with a simple kitchen to prepare a simple breakfast in the morning. The furniture and the room would need some refurbishment but it is acceptable. Definitely to recommend.
Stayed 4 nights in Apr 2022
Response from The B-aparthotels Team on May 9, 2022
Dear Enrico, Thank you for telling us about your stay, we really appreciate it. We are delighted to hear that your family enjoyed your stay! Thank you also for your remark about the refreshment. We look forward to welcoming you back to one of our hotels.

10/10 Excellent

Elisa

Stayed 1 night in Feb 2022

10/10 Excellent

pranjal

Traveled with family
Liked: Cleanliness, room comfort
Stayed 16 nights in Sep 2021
Response from B-aparthotel team on Sep 30, 2021
Tank you so much!

8/10 Good

Verified traveler

Business traveler
Liked: Cleanliness, room comfort
Excellent stay
Stayed 1 night in Mar 2021

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service
Great place to stay near Montgomery station
We love love the location and the views on the fountain . Transportation is super easy . The metro is across the street and the taxi line is a few steps away. The restaurants are amazing and easy to walk to. We don’t mind the limited maid service either . The communication with hotel management is easy and fast. The rooms are very spacious , but outdated. The couch and the mattress were not very comfortable, but doable. We plan to go back.
Stayed 7 nights in Sep 2019
Response from The B-aparthotels Team on Jan 6, 2020
Dear Guest, We are grateful that you chose B-aparthotels for your stay in Brussels. Thank you so much for taking the time to leave such a great review. It just made our day and will definitely serve as a guide to other travelers. The B-aparthotels Team

6/10 Okay

Verified traveler

Disliked: Room comfort
Stayed 3 nights in Dec 2019
Response from The B-aparthotels Team on Dec 24, 2019
Dear Guest, thank you for your stay with us and for your evaluation of our services. The B-aparthotels Team

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We enjoyed our stay. We loved the cleanliness, the convenience ,and the location. It would be nicer with updated furniture, but still not a problem. The maid service is excellent. However, we were disgusted
Stayed 2 nights in Oct 2019
Response from The B-aparthotels Team on Oct 18, 2019
Dear David, Thank you for choosing B-aparthotels while in Brussels. We are glad that you were pleased with your stay and appreciate you taking the time to leave a review. The B-aparthotels Team

6/10 Okay

Oguzhan

Business traveler
Liked: Cleanliness, room comfort
needs some repair
Room 13 flush is definitely not working well. The water tab needs replacing. Otherwise the flat is very spacious and the neighborhood is lovely for a walk.
Stayed 6 nights in Sep 2019
Response from The B-aparthotels Team on Oct 7, 2019
Dear Oguzhan, Thank you for your stay with us and for the pleasant review about our residence. We also appreciate you bringing small issues you encountered to our attention; rest assured that we are working on improving them. The B-aparthotels Team

10/10 Excellent

Camelia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great apartment in Bruxelles
The apartment was big, cozy and clean, in a great area. We loved it!
Stayed 3 nights in Aug 2019
Response from The B-aparthotels Team on Aug 20, 2019
Dear Camelia, we want to thank you for staying at B-aparthotels. We appreciate your evaluation and comment on your experience and are glad to read that you had a great time here. You are always welcome at B-aparthotels.

10/10 Excellent

E

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2019
Response from The B-aparthotels Team on Jul 5, 2019
Dear Guest, we want to thank you for staying at B-aparthotels. We are glad to see that you had a pleasant time here. Do not hesitate to contact us and give us more details about your stay. Thank you for your comments. You are always welcome at B-aparthotels.

8/10 Good

Verified traveler

Stayed 2 nights in Jun 2019
Response from The B-aparthotels Team. on Jun 25, 2019
Dear Guest, we want to thank you for staying at B-aparthotels. We are glad to see that you had a pleasant time here. Do not hesitate to contact us and give us more details about your stay. Thank you for your comments. You are always welcome at B-aparthotels.

2/10 Terrible

Verified traveler

Traveled with family
Disliked: Staff & service, amenities, property conditions & facilities
If you are sane then DO NOT STAY HERE, terrible service and they don't tell you things, terrible, don't stay here
Stayed 5 nights in Apr 2019
Response from The B-aparthotels Team. on May 3, 2019
Dear Mrs. Yaqood, thank you for your comment. We are sorry to read that your stay did not fulfill your expectation. However, during your five nights of stay, we didn't receive any request from you regarding your room or our service. Regarding the fact that the early-checking fee is not mentioned on Expedia, we will in the future put that information in our Expedia profile..

8/10 Good

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Comfy place with edgy administration
Very nice place to stay, you have (almost) all you need there. I stay regularly there and watch how the condition deteriorates slowly. Last time the hair-drier disappeared from the equipment. I keep having endless troubles with the city tax as there is no safe way how to pay (the property asks you to send card details over email). Once I chose the option to leave money in the room and they said I did not pay; it took for ever to get the invoice over email. Another time there was a guy in the 'hallway' and it took 20 minutes to pay the 8 euro.
Stayed 2 nights in Mar 2019
Response from The B-aparthotels Team. on Apr 2, 2019
Dear Traveler, we are pleased to read that you liked the accommodation. Thank you for your evaluation and comment on your experience. We are taking your remarks into consideration. You are always welcome at B-aparthotels.

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The perfect peaceful bolthole
I needed a quiet clean comfortable place while I moved out of a flat after 7 years and B-aparthotel Montgomery was perfect for me.
Stayed 5 nights in Mar 2019
Response from The B-aparthotels Team. on Apr 1, 2019
Dear Elizabeth, we want to thank you for staying at B-aparthotels. We are glad to read that you had a pleasant time here. Thank you for your comments. You are always welcome at B-aparthotels.

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness
Stayed 3 nights in Mar 2019
Response from The B-aparthotels Team. on Mar 20, 2019
Dear Traveler, we want to thank you for staying at B-aparthotels. We are glad to see that you had a pleasant time here. Do not hesitate to contact us and give us more details about your stay. Thank you for your comments. You are always welcome at B-aparthotels.

4/10 Poor

Verified traveler

Traveled with partner
Disliked: Amenities, property conditions & facilities
Spacious apartment, comfy bed, effective heating, close to train/tram station. Shower tepid by late morning, odd mugs/cups, no instructions for microwave or dishwasher - the tablet door didn't close. Toilet seat was broken on arrival and although a replacement arrived outside our room door it wasn't fitted during our stay. Had to ask for the safe to be opened, didn't happen straight away. Lighting options limited, too few sockets. Renovation work going on, no warning prior to arrival and so had two days of early drilling and noise. Didn't feel issues were emergencies so didn't phone number given and couldn't report them as limited or no reception service. Overall comment 'shabby but convenient'.
Stayed 4 nights in Dec 2018
Response from The B-aparthotels Team on Dec 12, 2018
Dear Guest, we are pleased to read that you liked the location. Thank you for your evaluation and comment on your experience. Please note that we are available at all times at our emergency line including after office hours and the weekend in case of need or emergency. The B-aparthotels Team.

2/10 Terrible

Verified traveler

Stayed 4 nights in Nov 2018
Response from The B-aparthotels Team on Dec 12, 2018
Dear Guest, we are pleased to read that you liked the location. Thank you for your evaluation and comment on your experience. Please note that we are available at all times at our emergency line including after office hours and the weekend in case of need or emergency. The B-aparthotels Team.

6/10 Okay

Solis, Honduras

Liked: Cleanliness, property conditions & facilities
It’s ok but not value for money . You pay location.
Stayed 5 nights in Oct 2018
Response from B-aparthotels Team on Oct 24, 2018
Dear Guest, we are pleased to read that you liked the location. Thank you for your evaluation and comment on your experience. Please note that we are available at all times at our emergency line including after office hours and the weekend in case of need or emergency. The B-aparthotels Team.

8/10 Good

Verified traveler

Liked: Cleanliness, room comfort
Functional but impersobal
Good value for money. Traffic noise slightly disturbing. No hotel person available at site.
Stayed 2 nights in Sep 2018
Response from B-aparthotels Team on Oct 1, 2018
Dear Guest, we want to thank you for staying at B-aparthotels. We are glad to read that you had a pleasant time here. Thank you for your comments. You are always welcome at B-aparthotels.

8/10 Good

Niall

Liked: Cleanliness, staff & service, room comfort
Shabby but Clean
A very good sized room that was spotlessly clean on arrival. Pretty much everything is dated from the peeling wallpaper to the old kitchen units, however it was all clean and the bed and sofa were comfortable. If you want to save some money and don't mind a lack of perfection this place will do you fine.
Stayed 2 nights in Aug 2018
Response from B-aparthotels Team on Sep 3, 2018
Dear Guest, we are pleased to read that you liked the location. Thank you for your evaluation and comment on your experience. Please note that we are available at all times at our emergency line including after office hours and the weekend in case of need or emergency. The B-aparthotels Team.

10/10 Excellent

Claudia, West Lafayette, IN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent neighborhood. The only bad thing was that the toilet and the sinks are in different floors within the apartment, also the airconditioning was not working properly.
Stayed 4 nights in Jul 2018
Response from B-aparthotels Team on Jul 19, 2018
Dear Mrs. Aguilar, we are pleased to read that you liked the location and accommodation. Thank you for your evaluation and comment on your experience. The B-aparthotels Team.

10/10 Excellent

J, USA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
excellent location, quiet, roomy, spotless, minor
minor notes in excellent experience. Entry door pad hard to find for firsttime visitors; maid service is haphazard -- empty tissue box, comp coffee wasn't replaced, not a lot of towels etc. but overall spotless, quiet, roomy, great location - stayed there three times and put friends there as well. highly recommended - just bring your own instant coffee after 1st day. Keep mgmt. tel nbr handy in case of questions. - immediate response.
Stayed 6 nights in May 2018
Response from B-aparthotels Team on Jun 10, 2018
Dear J, we want to thank you for staying at B-aparthotel Montgomery. We are glad to read that you had a pleasant time here. Thank you for your comments. Can you please tell us how many towels would you have preferred and do you mean by "maid service is haphazard"? You are always welcome in Brussels. The B-aparthotels Team.

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Terrible hotel - stay away!
One of the worst hotel apartments I've ever stayed in. Curtains don't work properly but that was not the reason I did not sleep well. It was because of the construction happening outside. When I asked the hotel reps (that were very hard to reach btw) if they know how long this is going to take so we can plan my visit accordingly, they responded simply that there will be no refunds and that this is legal according to Belgium laws. The hotel also was not properly cleaned and when we complained about it, they left us 2 new towels, a chocolate bar, and one beer. Really?! How about cleaning the apartment?! I don't recommend anyone to stay with this company or hotel! It felt like a cheap motel but the prices were much higher than a motel!
Stayed 3 nights in Apr 2018
Response from B-aparthotel Team on May 9, 2018
Dear Guest, we are so sorry to hear about your unfortunate experience. We really appreciate your feedback. The work which has been done during your stay was for the security of our guests. As we told you, this work happened between 9:00 and 17:00 in order to not disturb our guests. Regarding the cleaning, we do not provide any cleaning for stay of 3 nights (like yours), you can find our cleaning policy in the FAQ section of our website. But as a compensation for the noise we cleaned your accommodation for free. The B-aparthotels Team.

8/10 Good

Emelie

Liked: Room comfort
Disliked: Cleanliness
perfectly acceptable apartment
The location was good, easy to get to and convenient for stop over visits. The apartment could have been cleaner, there were dust fluffs in all the vents on the floor and at the head of the bed. Easy to get in and out so relatively satisfied overall.
Response from B-aparthotel Team on Apr 12, 2018
Dear Emelie, we want to thank you for staying at B-aparthotels. We are glad to read that you had a pleasant time here. Thank you for your comments. We will take care of your room. You are always welcome at B-aparthotels.

10/10 Excellent

Martha

Liked: Cleanliness, staff & service, room comfort
Nice stay in Montgomery
The place can be updated, but the layout is super nice. I had left behind an important document, and they were great! in retrieving and securing safe return. Need to secure parking space ahead.
Stayed 4 nights in Jan 2018
Response from b-aparthotel Team on Jan 22, 2018
Dear Martha, we want to thank you for staying at B-aparthotels. We are glad to hear that you had a pleasant time here. Thank you for your comments. Please send us an email regarding the parking space and tell us what should we secure according to you. You are always welcome at B-aparthotels.

6/10 Okay

Verified traveler

Liked: Property conditions & facilities, room comfort
Disliked: Staff & service
the room was very nice very spacey and comfortable extremity close to the meteor station which was good but the staff was very poor mannered and unfriendly
Stayed 3 nights in Jan 2018

10/10 Excellent

Paulette, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
So incredibly comfortable and convenient. Home from Home.
Stayed 1 night in Nov 2017
Response from B-aparthotels Team on Dec 4, 2017
Dear Paulette, we want to thank you for staying at B-aparthotels. We are glad to hear that you had a pleasant time here. The B-aparthotels team.

10/10 Excellent

Malvin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Simple yet attractive accommodation
Easy check-in, great location
Stayed 1 night in Oct 2017

8/10 Good

Verified traveler

Liked: Cleanliness, room comfort
Great location, not so good service
The location was very convenient and easy to access. The service was not in line with the price you pay! They left half-empty bottle shampoo from the previous guest and eventhough we through them away, they didn't provide any new ones during our 3 day stay!
Stayed 3 nights in Sep 2017
Response from Randa on Oct 2, 2017
Dear Traveler, Thank you for your evaluation and comment on your experience. Hope you had a nice stay. We are taking your remarks into consideration and will work on improving it. B-aparthotels Team.

8/10 Good

Kevin, Barbados

Liked: Cleanliness, property conditions & facilities, room comfort
Literally feels like home away from home
The check in experience is different. You are emailed 2 codes to access the building and then your room key. After that I went upstairs to my room and Wow!. Very spacious, large living/dining area, small but useful kitchen- all the amenities you could could want, even a dishwasher! Small patio. The bedroom and bathroom are upstairs, yes you read that correctly... . Upstairs! Maybe they provide accommodation for persons with limited mobility, I don't know for sure. You have access to a small laundry room in the basement, which is where underground parking is also available. Located right across from a metro access and also busstops and tramline stop. Drawbacks? Toilet is downstairs only, great for when you come in really needing to go, not so great for if you wake up needing to do the same and portable AC was not working.
Stayed 2 nights in Aug 2017
Response from B-aparthotels Team on Aug 28, 2017
Dear Kevin, Thank you for your evaluation and comment on your experience. Hope you had a nice stay. We are taking your remarks into consideration and will work on improving it.

8/10 Good

Konrad

Liked: Cleanliness, staff & service, room comfort
Convenient, nice hotel
Very nice and practical hotel. Close to metro and a good breakfast option nearby. Parts of the room are a bit dated, but overall rather comfortable.
Stayed 2 nights in Jun 2017

8/10 Good

CATALIN - ALEXANDRU

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2017

8/10 Good

Chi, London

Liked: Cleanliness, property conditions & facilities, room comfort
Lovely time had by my daughters and I.
We enjoyed staying here. It was spacious and kempt.
Response from B-aparthotels Team on Aug 31, 2016
Dear Chi, Thank you for choosing B-aparthotels for your stay and taking the time to write a review. Please know that you can always inform us when you are experiencing any inconveniences. We try our best to offer you a suitable solution. Always be welcome again at B-aparthotels.

8/10 Good

Cliff, Parkland, FL

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
The hotel does not have front desk. The property manager sent email to instruct guests to check in and out.
Response from B-aparthotels Team on Aug 24, 2016
Dear Cliff, Thank you for choosing B-aparthotels for your stay. Please know that you could always inform us with your requests. We try our best to help you. We would like to welcome you again.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable, well designed floorplan & kitchette
It was an excellent stay, except for checking in issues (not the hotel's fault, but a lack of communication from or with Hotels.com). As there is no reception area or onsite hotel staff, all entry and access is via keycodes. The hotel provides that information to the guests directly prior to check in. However, there was no communication to me (coming in from Canada) and as I did not have a roaming plan, I had to go up the street to a restaurant and request them to call in on my behalf to get the access codes.
Response from General Manager on Aug 11, 2016
Dear guest, We apologize for the inconvenience. We will keep your comment in mind and will check if the confirmation letter is send correctly. We provide the self-check-in procedure to offer you the independence and freedom to enjoy your stay the way you want. Always be welcome at B-aparthotels.

4/10 Poor

Stewart

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort
B Apartments Montgomery
not great the apartment was a loft and although the ac unit was ok downstairs the loft bedroom was too hot to sleep properly. plus on the Saturday the lift which was next to the bedroom broke and all night the door opened and shut. not a pleasant stay at all
Response from Randa on May 27, 2016
Dear Stewart, We are sorry to read that your stay wans't the best is should have been. We have taken action on the elevator as soon as possible, I hope you understand that technical issues like this are unpredictable and beyond our control. Note that during the weekend our duty team is available through the emergency line to assist you in any way. Should you have issues with your accommodation we can always arrange to switch apartment upon availability. Always be welcome to B-aparthotels

4/10 Poor

Verified traveler

Disliked: Staff & service, property conditions & facilities
This hotel is certainly not a four stars hotel
This condon hotel's location is good, it's in a nice neibour hood. The rooms are big in Europing standard. I don't recommend this apartment hotel to foreign tourists because it's so inconvenient to contact the hotel management. We booked a room and paid for three adults, but the confirmation letter told us the room was for two adults. We had to contact the hotel management by email to sort the room issue out. Again, we asked the hotel about the self parking before we arrived at Brussel since there was no way we could request a parking spot when we booked the hotel through Expedia. We sent three emails to the hotel management, but they didn't reply at all because it's weekends. We spent more than five hours waiting their reply. It's very stressful. We even called their emergency phone line, but the line didn't work at all. Compared with the four stars hotel we lived in Paris before we arrived at Brussel, I gave this condon hotel a 2.5 stars. This hotel certainly is not good for foreign tourists.
Response from camille on Dec 28, 2016
Dear guest, Thank you for staying at B-aparthotels. We apreciate your feedback and apologies for the inconvenient occuring with your reservation. It is not the service we want to provide to our guests. We are taking note of your remarks to settle the issues as the emergency line should work at all time. We are always reachable via this line. Please accpet our apologies and be assured we will work on it immediately. Your B-aparthotels team

6/10 Okay

Verified traveler

Liked: Cleanliness, room comfort
Convenient location
Convenient location, kitchenette and room size for people with a lot of luggage. Lack of information upfront: never received entry codes but urgency phone number was available, lift under repair not working difficult when arrive at 11pm with a lot of luggage. Replied efficiently to emails. Easy transport options and lots of restaurants around.
Response from Randa on Mar 23, 2016
Dear guest, Thank you for choosing B-aparthotels for your stay in Brussels. we apreciate your comment and would like ot inform you that confirmation letter with access codes are send to the hotels.com service when your personal email adress isn't provided. It is then up to them to forward the informations. Also we can understand that the current renovation of our elevator can be a challenge, we are making sure you get the best service, all information on this matter have been included on the ocnfirmation you reeived from hotels.com. Feel free to contact us directly to ensure the recpetion of important informations Kind regards, B-aparthotels

8/10 Good

George, Remich

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Well designed apartments, in a great location.
Great accommodation for business trips to Brussels. Excellent location too. The only negative was the strength of the wifi, which is essential to business travellers.
Response from General Manager on Aug 11, 2016
Dear George, Thank you for your kind review. Please know that the WiFi can get slower when many people are using it at the same time. Therefore we offer premium WiFi (15€/day) as well which works faster than the standard WiFi . We hope to welcome you again at B-aparthotels.

8/10 Good

N A

Liked: Cleanliness, room comfort
First time in Brussels
The hotel/apartment is well located in Brussels, the area is very nice and lovely. The apartment was very clean and comfortable. It is close to the city centre. There is washing machine at the basement. We arrived to Brussels by car, unfortunately there was no available car space at the apartment. So I have to park the car at the street. One of the issue with the apartment design is that, the toilet is next to the entrance while the bath is at different level, next the the bed.

4/10 Poor

Verified traveler

Liked: Room comfort
Disliked: Cleanliness, staff & service, property conditions & facilities
Poor cleaning
Room generally a bit worn. Bathroom had not been cleaned from last occupant; used towels left in place.
Response from Camille on Dec 8, 2015
Dear Thank you for your feedback. We are happy to read that you enjoyed your stay with us. Please note that if you experience any inconvenience during your stay, we are happy to assist you with every question you might have. Please report such matters to us, so we can inform housekeeping and get it fixed right away. Our office in Ambiorix (Square Ambiorix 28) is open Monday to Friday from 8AM to 8PM. After office hours, during bank holidays and the weekends, we are available at our emergency service line (for urgent matters only). Please be welcomed to stay at one of our B-aparthotels in Brussels (Montgomery, Louise, Regent, Grand Place, and Ambiorix) anytime.