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Reviews of NH Brussels Carrefour de l'Europe

4 out of 5
NH Brussels Carrefour de l'Europe
Grasmarkt, 110, Rue du Marché aux herbes, Brussels

Reviews

8.2

Very Good

Rating 10 - Excellent. 382 out of 1000 reviews" "
Rating 8 - Good. 389 out of 1000 reviews" "
Rating 6 - Okay. 137 out of 1000 reviews" "
Rating 4 - Poor. 55 out of 1000 reviews" "
Rating 2 - Terrible. 37 out of 1000 reviews" "

8.2/10

Cleanliness

8.4/10

Staff & service

7.4/10

Amenities

7.6/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Thomas

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
NH Brussels is centrally located, minutes from the train station and minutes from the Grand Place and the surrounding streets that offer numerous dining and site seeing opportunities. The hotel itself is comfortable; the staff is very friendly and helpful; the breakfast was varied, plentiful, and well presented. The rooms are more than adequate, although one negative is in the bathrooms. They are obviously refurbrished (I would guess recently), but the bathtub is problematic. It is unusually high without any grab bars. There is also an immovable glass partition that doesn't help. Seems to me a situation waiting for an accident.
Stayed 7 nights in Apr 2024
Response from The NH Carrefour de l' Europe Team. on Apr 24, 2024
Dear Thomas, Thank you very much for your feedback about our excellent location and delicious breakfast. Have a great day. Kind regards, The NH Carrefour de l' Europe Team.

10/10 Excellent

Nixklafe

Stayed 2 nights in Mar 2024

10/10 Excellent

Joy

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property staff were super helpful during my stay and even let me check in early! The location was wonderful and super central from all the tourist sites.
Stayed 1 night in Feb 2024
Response from Célina- Front Office Team on Feb 27, 2024
Dear Joy, Thank you for leaving this amazing review after your stay at NH Carrefour de l'Europe. We're delighted to see you had a good time with us. We hope to welcome you again soon. Warm regards

2/10 Terrible

Franco

Business traveler
Forced to switch hotel
When I arrived at the hotel to check in, the staff indicated me that due to an issue with the rooms they had to relocate me to another NH (6 mins walk away). Even though they included breakfast and supposedly upgraded me (which did not seem true because it was a twin bed room with a very odd bathroom setup. I originally had booked for a double bed room), it was quite inconvenient because it was farther from the place I had business meetings. Moreover, the location of the switch hotel was farther from the main city centre.
Stayed 1 night in Jan 2024

10/10 Excellent

Yuya

Stayed 1 night in Jan 2024
Response from Célina- Front Office Team on Jan 9, 2024
Dear Yuya, Thank you for leaving such a nice review after your stay at NH Carrefour de l'Europe. We're delighted to see you had a good time in Brussels and we hope to see you again soon. Warm regards,

10/10 Excellent

Tsz Yan

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Located in the central area of the city. Nice staffs.
Stayed 1 night in Jan 2024
Response from Célina- Front Office Team on Jan 16, 2024
Dear Tsz Yan, Thank you for taking the time to give us your opinion regarding your stay at NH Carrefour de l'Europe. We're grateful for your really nice comment and we hope to see you again soon! Warm regards,

2/10 Terrible

Shiang

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
If there is an option to rate "0", I will rate "0" on this property. Expedia should not post and mislead the customers this is a 4-star hotel. Expedia should move the incorrect pictures on your website. We did not stay in this hotel. We called Expedia for help but nothing Expedia could do. We had to pay the hotel in full even though we did no stay in. We had to move another hotel and paif for the extra expense.
Stayed 1 night in Dec 2023
Response from NH Carrefour de l' Europe on Jan 9, 2024
Dear Shiang, Thank you for your feedback. We are sorry to hear that we did not meet your expectations. Our apologies for the inconvenience caused. Warm regards, Jordi - NH Quality Team - NH Carrefour de l' Europe

10/10 Excellent

Gloria Jazmín

Stayed 1 night in Dec 2023

8/10 Good

James

Traveled with group, Business traveler
Liked: Cleanliness, staff & service, room comfort
Close to city centre
Perfect location from central square. Nice breakfast buffet with hot food items too. Beds could be a little softer and the carpet needs an upgrade. But otherwise can’t complain!
Stayed 2 nights in Dec 2023

10/10 Excellent

v

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from Andrea Rosete - Front Office. on Dec 21, 2023
Dear customer,Thank you very much for choosing NH Carrefour de l'Europe for your stay in Brussels and for taking a moment of your time to leave us this amazing review.As a hotel and as a team we are very proud. This kind of rating motivates us to keep improving every day.We hope to see you back in Brussels very soon.Thank you very much.Kind regards,Andrea Rosete.

10/10 Excellent

Kate

Stayed 1 night in Dec 2023
Response from Célina- Front Office Team on Jan 16, 2024
Dear Kate, We'd like to thank you for leaving this amazing 5-star rate to our establishment, NH Carrefour de l'Europe. We hope to see you again soon! Warm regards,

8/10 Good

Bruce

Liked: Cleanliness, staff & service, room comfort
Great Staff
Celina at the front desk was excellent. She was helpful and took great care of us.
Stayed 4 nights in Dec 2023
Response from Andrea Rosete- Front Office. on Dec 21, 2023
Dear Bruce,Thank you very much for taking a moment of your time to leave us your beautiful review.It is very important to us that our guests' stay is the best possible. Celina is one of our best workers. Her charm and kindness make this hotel a home for our guests. As a Hotel and as a team, we are proud to know that your stay was pleasant.We hope to see you again soon in Brussels.Kind regards,Andrea Rosete.

10/10 Excellent

Daisy

Stayed 1 night in Dec 2023

10/10 Excellent

erin

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Response from Célina- Front Office Team on Feb 5, 2024
Dear Erin, Thank you for leaving this 5-star review!We hope to see you again soon. Warm regards,

2/10 Terrible

KISHAN

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Avoid
Pretty poor standard hotel , just run down and marka on carpet and worm furniture. I was moved 3 times as the electricity cut out in my room I wasn’t angry just felt sorry for the hotel
Stayed 1 night in Nov 2023
Response from Célina- Front Office Team on Nov 17, 2023
Dear Kishan, Thank you for taking the time to give us your feedback on your stay with us at NH Carrefour de l'Europe. Our establishment is indeed getting old, this is why we will be renovating in January. We apologize for the inconvenience but hope to see you again so you can have a better experience with us. Kind regards,

10/10 Excellent

Patrick

Stayed 2 nights in Oct 2023
Response from Célina- Front Office Team on Nov 3, 2023
Dear Mr. Millett, Thank you for leaving such a nice rating for our hotel. We hope you had a great time in Brussels and to see you again soon. Warm regards,

4/10 Poor

Thomas

Disliked: Staff & service, property conditions & facilities
This hotel is badly in need of a makeover, my room had a broken heater and the night clerk offered a fan.
Stayed 1 night in Oct 2023
Response from Célina- Front Office Team on Nov 3, 2023
Dear Mr. Hawkins, Thank you for taking the time to give us your feedback on your stay at NH Carrefour de l'Europe. We're sorry to read that we couldn't meet your expectations. We're starting the renovations in January 2024 but as it is, we, unfortunately, have to manage with what we have.We hope to see you again after the work so we can offer you a better experience. Kind regards,

6/10 Okay

Jorge

Traveled with partner
Disliked: Property conditions & facilities
Excelent location but hotel facilities needs to be improved. Old stinky carpets and furnish needs replacement.
Stayed 2 nights in Oct 2023
Response from Front Office on Oct 22, 2023
Dear Mr. Jorge,Let us first thank you for choosing our hotel for your stay in Brussels and for taking the time to share your experience with us.We are happy to see that you could enjoy our central location.We regret to hear about the problems you've had during the night and please accept our sincerest apologies. We took note of all the issues and we already forwarded them to the concerned departments to prevent things like this from happening. To conclude, we are thankful for your productive feedback and we want to ensure you that all your remarks are highly valued in our team. Finally, we hope that you will give us another chance while you will be visiting Brussels.Warmest regards,AndreeaFront Office DepartmentNH Brussels Carrefour de l'Europe

4/10 Poor

Jari

Stayed 2 nights in Oct 2023
Response from Célina- Front Office Team on Oct 20, 2023
Dear Jari, Thank you for taking the time to leave us a review on your stay at NH Carrefour de l'Europe. We're sorry to see we couldn't meet your expectations. Please contact us if you'd like to develop your experience. Kind regards,

10/10 Excellent

Mahiro

Stayed 1 night in Oct 2023
Response from Lorena Front Office on Oct 17, 2023
Dear Mahiro,Thank you for choosing NH Carrefour de l'Europe for your stay in Brussels.We are delighted to hear that you had a wonderful experience with us. Thank you very much for your feedback and we will really pleasant to welcome you again soon to our lovely hotel.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location
Hotel right by the main squares. Room offered great view. Room was a bit on the small side. But the location was unbeatable.
Stayed 2 nights in Aug 2023
Response from Front Office on Oct 14, 2023
Dear guest,Let us first thank you for choosing our hotel for your stay in Brussels and for taking the time to share your experience with us.We are happy to see that you could enjoy our central location and the view from your room. We took note of your remarks regarding the room's size and we informed the departments concerned in order to take action.Finally, we hope that you will give us another chance while you will be visiting Brussels.Warmest regards,AndreeaFront Office TeamNH Brussels Carrefour de l'Europe

10/10 Excellent

Fernando

Stayed 1 night in Oct 2023
Response from Célina- Front Office Team on Oct 23, 2023
Dear Fernando, Thank you for leaving such a good review after your stay at NH Carrefour de l'Europe. We'd be more than happy to welcome you back soon. Kind regards,

8/10 Good

Sharon

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Sep 2023
Response from Célina- Front Office Team on Oct 5, 2023
Dear Sharon, Thank you for taking the time to leave us a review on your stay at NH Carrefour de l'Europe. We're happy to see you had a good time with us and we hope to see you again soon. Kind regards,

6/10 Okay

Keith

Traveled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
Great location but poorly maintained hotel. We switch on the AC on the first night and it blew the fuses on the whole floor. The night manager recorded the fault but we heard nothing in response other than there were no alternative rooms some would have to live with it.
Stayed 7 nights in Sep 2023
Response from Lorena Front Office on Sep 30, 2023
Dear Keith,Thank you for choosing NH Carrefour de l'Europe for your stay in Brussels. We are sorry to hear that your experience with us did not meet your expectations. On behalf of the team, we apologize for any inconvenience. Thank you very much for your feedback, it always helps us to improve as a team and to provide a better service for future guests. We hope to see you again soon in our lovely hotel to make it up to you.Kind regards

10/10 Excellent

Luiz

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, just steps from Brussels Central Station and the Grand Place. Perfect for sightseeing, restaurants, etc. The hotel is not the most modern but it is comfortable and the staff was very helpful. It can be a bit noisy due to the proximity to restaurants and nightlife. I would stay there again.
Stayed 3 nights in Sep 2023
Response from Front Office on Oct 14, 2023
Dear Mr. Luiz,First of all, we would like to thank you for choosing NH Carrefour de l'Europe for your stay in Brussels and that you took the time to give us feedback about it.We are thrilled to see your kind words about our hotel and that you are happy with the services you received during your stay. It will be our pleasure to share this feedback with our colleagues.We are sincerely glad that we were able to contribute to creating a beautiful memory of Brussels. It will always be a delight to welcome you back to our hotel.Kind regards,AndreeaFront Office DepartmentNH Brussels Carrefour de l'Europe

10/10 Excellent

Mary

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful weekend stay at NH Carrefour de l'Europe. Beautiful accommodation, bedroom and sitting parlour, with balcony and outdoor seating overlooking one of the small squares off of Grand Place. Spent endless hours listening to the guitarists and saxophonists playing music on the square, as well as watching the craft market and dining scene below. Interspersed with sightseeing and shopping, we were able to pop in and out of the hotel and main tourist sites with ease. A good break from the rain and cobblestones for tired aching feet. An easy walk from some of the nearby churches and the Central train station. Breakfast was wonderful, hearty and ample, with typical Belgian treats - waffles, fruit pie, cake. Loved the expresso/cappuccino and gummy bears in the foyer. Massive thanks and commendation to Abraham for his professionalism and truly exceptional service. His warm welcome, hospitality and helpful advice actually prompted us to extend our stay and cancel the reservation we had at another establishment in the neighbourhood. We've been to Brussels many times before (in hotels like the Steigenberger on Avenue Louise), but never enjoyed it this much. Much appreciation to Abraham and the NH team, your kindness and effervescence made all the difference for a fun and memorable visit.
Response from Lorena Front Office on Sep 30, 2023
Dear Mary,Thank you for choosing NH Carrefour de l'Europe for your stay in Brussels.We are delighted that you had a great experience with us and that you enjoyed your stay in this wonderful city. Thank you very much for the comments about our services, we are glad that you enjoyed them.Thank you very much for your feedback and we are looking forward to seeing you again soon in our lovely hotel.Kind regards

6/10 Okay

Verified traveler

Traveled with group
Liked: Room comfort
Disliked: Staff & service
Good location but old room and unhelpful staff
Great location but can be noisy at night as it is located in the heart of Brussels, few minutes from Grand Place. Staff is not so friendly and helpful. Room is a bit old and renovation needed. A bit too expensive for so-so or even bad experience.
Stayed 3 nights in Sep 2023
Response from Lorena Front Office on Sep 29, 2023
Dear guest,Thank you for choosing NH Carrefour de l'Europe for your stay in Brussels. We are sorry that your experience with us did not meet your expectations. On behalf of the team, we apologize for any inconvenience, but we hope you enjoyed some of the services, such as the location of the establishment. Thank you very much for your feedback, it always helps us ti improve as a team and to provide a better service for future guests. We hope to see you again soon in our lovely hotel to make it up to you.Kind regards

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2023
Response from Lorena Front Office on Sep 27, 2023
Dear guest,Thank you for choosing NH Carrefour de l'Europe for your stay in Brussels. We are happy to see that you had a great experience with us and that you enjoyed the services, especially the breakfast and the location.Thank you very much for your feedback and we hope to see you again soon in our lovely hotel.

10/10 Excellent

Sharon

Stayed 3 nights in Sep 2023
Response from Célina- Front Office Team on Sep 25, 2023
Dear Sharon,Thank you for this amazing note you left after your stay with us at NH Carrefour de l'Europe. We're delighted to see you enjoyed it and we hope to see you again soon. Kind regards,

10/10 Excellent

Shaila

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Place
The AC in our first room dripped condensation causing a large puddle. However they graciously moved us to another room (a suite). The hotel is located right at the top of all the action. I’d stay there again.
Stayed 2 nights in Sep 2023
Response from Célina- Front Office Team on Sep 12, 2023
Dear Mr. and Mrs. Allen, Thank you for taking the time to leave a review after your stay with us at NH Carrefour de l'Europe. Apologies for the inconvenience about the AC, again. We're happy you could enjoy the rest of your time with us and we hope to see you again soon. Kind regards

8/10 Good

Mingli

Stayed 1 night in Aug 2023
Response from Célina- Front Office Team on Sep 8, 2023
Dear Mingli, Thank you for taking the time to leave us a review after your stay at NH Carrefour de l'Europe. We're very happy to see you enjoyed your time with us and we hope to see you again soon. Warm regards,

10/10 Excellent

Silvana

Stayed 3 nights in Aug 2023
Response from Célina- Front Office Team on Sep 8, 2023
Dear Silvana, Thank you for taking the time to leave us a review after your stay at NH Carrefour de l'Europe. We're delighted to see you enjoyed your time with us and we hope to see you again soon. Kind regards

4/10 Poor

Verified traveler

Disliked: Cleanliness, property conditions & facilities
This hotel needs some TLC.
Stayed 3 nights in Aug 2023
Response from Célina- Front Office Team on Sep 1, 2023
Dear guest, Thank you for taking the time to leave us a review regarding your stay at NH Carrefour de l'Europe.We're sorry to hear that we couldn't meet your expections. Our hotel is indeed in need of a renovation. This is why one will happen by the end of the year. We hope you'll be coming back to see how good it'll look then. Kind regards,

10/10 Excellent

Angela

Stayed 2 nights in Aug 2023
Response from Veronica - Front Office on Sep 2, 2023
Dear Ms Ernesto,Thank you for choosing NH Brussels Carrefour de l'Europe for your stay in Brussels and for taking the time to leave such a wonderful review. We are glad to hear you had an excellent experience at our hotel and we hope to see you again in the future.Kind regards, Front Office Team

10/10 Excellent

Michael

Stayed 1 night in Aug 2023
Response from Veronica - Front Office on Sep 1, 2023
Dear Michael, Thanks for choosing NH Brussels Carrefour de l'Europe for your stay in Brussels.We really appreciate the wonderful score you decided to assign to us. That is a great encouragement to keep up the good work and to continue striving to always offer our guests the best.We hope to see you again in our lovely hotel.Kind regards,

10/10 Excellent

Juan

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
excelent place very convinient, 3 min from the metro and all the restaurants
Response from Célina- Front Office Team on Aug 30, 2023
Dear Juan, Thank you for leaving such a good rate regarding your stay at NH Carrefour de l'Europe!We hope to see you again soon.Kind regards,

10/10 Excellent

Angel

Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
The location is perfect, you have everything: restaurants, metro station, shopping, museums, etc. hotel was cleaned and also had AC, which is very important for us. The only thing, the room was a little dark, some lights weren’t working properly, i had to open the windows.
Stayed 3 nights in Aug 2023
Response from Hugo - Front Office on Aug 27, 2023
Dear Angel,Thank you for choosing NH Carrefour de l'Europe for your stay in Brussels and for taking the time to leave a review. We are very happy to hear that you had a nice time with us. We hope that you had the chance to enjoy all of our excellent services and we look forward to seeing you again in our lovely establishment.Best regards,

8/10 Good

Nicole

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Phenomenal location
The location is phenomenal! We had a room with a view and thoroughly enjoyed talking in the views and atmosphere from our window. The train station, Royal Plaza and other attractions are all just steps away. The staff was friendly and helpful and when you skip room service everyone in the room gets a free drink. What a cool idea :-) The bed was comfortable, room and bathroom practical but could use some updates. All was clean though.
Stayed 2 nights in Aug 2023
Response from Laura Lopez - Front Office Team on Aug 21, 2023
Dear Nicole,First of all, we would like to thank you for choosing NH Carrefour de l'Europe for your stay in Brussels. We are more than happy to see that we are part of a beautiful memory of yours from Brussels and that you enjoyed your stay in our hotel. Any feedback will be taken into account by the staff to improve your experience so that all of you can enjoy the stay without any inconvenience.Kind regards,

10/10 Excellent

Edie

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is perfect!
Stayed 1 night in Jul 2023
Response from Hugo - Front Office on Aug 7, 2023
Dear Edie,Thank you for choosing NH Carrefour de l'Europe for your stay in Brussels. We are very happy to hear that you had a nice stay with us. We hope that we were able to fulfill your expectations. On behalf of the staff, we thank you for your kind words and we wish to see you again in our lovely establishment.Best regards,

10/10 Excellent

Pamela

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jul 2023
Response from Florin - Front Office on Jul 28, 2023
Dear Pamela,Thank you for staying with us!We truly appreciate your valuable feedback and will use it to improve our overall guest experience. We look forward to you spending more time with us again!SincerelyFlorin

8/10 Good

Jorge, Wilmington

Liked: Cleanliness, amenities
The hotel is a firm 3-star, furniture dated, walls with ugly paint, carpets needing serious replacing, but it is so well located and well priced that you could hardly find a better one. I’d definitely go for it next time.
Stayed 1 night in Jul 2023
Response from Florin - Front Office on Jul 28, 2023
Dear Jorge,Thank you for your stay in our hotel.We truly appreciate your valuable feedback and will use it to improve our overall guest experience. We look forward to you spending more time with us again!SincerelyFlorin

8/10 Good

gilles

Stayed 3 nights in Jul 2023
Response from Florin - Front Office on Jul 28, 2023
Dear Gilles,Thank you for choosing NH Carrefour de l'Europe for your stay in Brussels and for taking the time to share your feedback with us.See you next timeKind regards,

8/10 Good

Imelda

Stayed 1 night in Jul 2023
Response from Célina- Front Office Team on Aug 7, 2023
Dear Imelda, Thank you for leaving such a nice note after your stay at NH Carrefour de l'Europe. We hope to see you again soon. Kind regards,

10/10 Excellent

Carey

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2023
Response from Célina- Front Office Team on Jul 10, 2023
Dear Carey, Thanks for sharing your review of your stay at NH Carrefour de l'Europe. We're glad to see you enjoyed your time with us and we hope to welcome you back soon! Kind regards, Célina, Front Office Team

10/10 Excellent

Tuula

Stayed 5 nights in Jun 2023
Response from Célina- Front Office Team on Jul 6, 2023
Dear Tuula, Thank you for leaving this amazing note after your stay with us at NH Carrefour de l'Europe. It'll be our pleasure to welcome you again soon! Kind regards,

2/10 Terrible

Sang

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Need to be renovated
This hotel was the worst hotel I ever been. Furnitures were very old and chairs were worn out, bed was very old and made a lot of noise. Receptionist were not polite. However location was very good.
Stayed 2 nights in Jun 2023
Response from Célina- Front Office Team on Jul 4, 2023
Dear Sang, We deeply apologize for the experience you had at NH Carrefour de l'Europe. Regarding the furniture, we plan a renovation soon so everything will be replaced. As for the staff, we are convinced we could've done better. That is why we will have a talk with the people that were working on the days you stayed with us. There is always room for improvement. Hopefully, this won't make you lose your trust in NH and we hope to get a second chance to make it up to you. Kind regards,

10/10 Excellent

ALBERTO

Stayed 1 night in Jun 2023
Response from Célina- Front Office Team on Jun 23, 2023
Dear Alberto, Thank you for leaving a 10 out of 10 on your review at NH Carrefour de l'Europe. We hope to see you soon

10/10 Excellent

Johnny

Stayed 1 night in Jun 2023
Response from Célina- Front Office Team on Jun 14, 2023
Dear Johnny, We're delighted to see you liked your stay with us at NH Carrefour de l'Europe. We'd be happy to welcome you back soon. Kind regards,

6/10 Okay

peter

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Jun 2023
Response from Célina- Front Office Team on Jun 6, 2023
Dear Peter, Thank you for taking the time to give us your feedback on your stay.

8/10 Good

Sean

Traveled with partner
Liked: Cleanliness, staff & service
the hotel was located centrally, which was nice, and the staff were all extremely friendly and pleasant. the beds were not very pleasant or comfortable and you get a LOT of noise from the plaza outside. given the popularity of the surrounding area, that meant that sometimes there were people outside yelling and playing music until nearly 2 am during the weekdays. i probably wouldn't stay here again, given the complete lack of sound-proofing in the rooms.
Stayed 3 nights in May 2023
Response from Célina- Front Office Team on May 27, 2023
Dear Mr. Dunny, Thank you for choosing NH Carrefour de l'Europe for your stay in Brussels. Our capital is indeed a very lively city, even on weekdays and our location is very central so it has its perks and its inconveniences. As for the staff, we're happy to see you were treated well, it is very important to us. We still hope you will pick NH again in the future (there are 9 ones in Brussels by the way). Kind regards,