Ratings based on 71 Verified Reviews
They paid and stayed. We double-checked.
4.1 Room cleanliness
3.9 Service & staff
3.8 Room comfort
3.8 Hotel condition
They paid and stayed.
Recommendedby Roxy from Chicago, IL
Still a good place to stay in BrusselsPosted May 22, 2014 on Hotels.com
I have stayed at this hotel four times now. The rooms are large and the staff very friendly and helpful. The floor in our room was a bit dirty and could have used a good mop though. The neighborhood has gotten a little grittier since the last time I stayed there, but it is still a good, safe neighborhood with a grocery downstairs and lots of restaurants close by. The price and convenience of location (close to Metro Louise) make it a good and reasonably priced option for Brussels.
by UK traveller from New York
Pods poor hotel!!!!!Posted May 20, 2014
My stay at this hotel was indescribable. The room was deathly cold, there was 1 pillow on either side of the bed which were as flat as badly beaten pancakes. The room lacked a reading lamp as well as a simple notepad and pen. The bed was prepared with an old duvet not consistent with the ones on the other beds of the hotel. Inside the microwave was not cleaned, there was no iron or bin in the room but these were brought in as an afterthought. The room was not consistent with the newly refurbished rooms viewed at the citadines open day.
Recommendedby A verified traveler
£93 a night?????Posted Mar 31, 2014 on Hotels.com
Luckily I was using my Hotel.com voucher for this stay as I was expecting a lot more for the rate. This hotel is no better than a travel lodge except it's in the heart of Brussels. Free wifi is the only thing apart from location going for it. If I'd have had to pay that rate personally I would have been extremely disappointed.
for Business Travelersby tony from chester
a good place to stay for the pricePosted Mar 28, 2014 on Hotels.com
Nice rooms with plenty of space, good wifi in a great location
for Everyoneby s from s
Very nice apartmentPosted Feb 24, 2014
Great place, great small apartment with all the amenities of home. Very good location, 10 min subway to the city centre, but great location to shop for high brands.
Recommendedby Amy from UK
Should be nice when finishedPosted Feb 23, 2014 on Hotels.com
Hotel is being refurbished and is cold and noisy at present, with lots of workmen about
Recommendedby Jean-Claude Guédon from Montreal, Canada
Good hotel but rooms are not tidiedup each dayPosted Feb 18, 2014 on Hotels.com
Overall, it was all right, but there was no warning that rooms were not made up every day. I suspect the name "apart hotel" is supposed to convey this "detail". The situation is made even more confusing by virtue of a notice inviting customers to "explore" rooms with light service every day and full service every so often. The "explore" mention could easily be mistaken as a description of existing services, but this is not the case; this is advertisement for "premium" type rooms. When I mentioned this to a receptionist, I was met with bad faith and had to face a difficult discussion. Perhaps not coincidentally, my wake up call the following day was delayed by half an hour. Conclusion: an OK hotel with some good points, but be prepared not to have your oome made up every day.
for Business Travelersby A verified traveler from England
Great locationPosted Feb 16, 2014 on Hotels.com
very good for business purpose, not expensive and convenient.
for Business Travelersby A verified traveler
would stay againPosted Oct 14, 2013 on Hotels.com
clean, comfortable room at a reasonable price. not luxurious, but a good value.
for Business Travelersby Brusselsregular from London
Hotel is fine but noisyPosted Oct 3, 2013 on Hotels.com
The Citadines meets the standard of a 3 star aparthotel. Clean and efficient service. However it is located next to a major road and it is not well insulated so there was a lot of traffic noise throughout the night. Noise seems to travel easily through the walls as well and there is electrical noise from the kitchenette. So the hotel is fine unless you are a light sleeper.