Ratings based on 48 Verified Reviews

They paid and stayed. We double-checked.
4.3 out of 5
94% of guests recommend
4.7 Room cleanliness
4.3 Service & staff
4.7 Room comfort
4.6 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveler from New York

Close to the airport, convenient and free shuttle.

Posted Sep 17, 2014
Pros: Very quiet, very clean and very comfortable beds! Hotel restaurant had a nice menu and quality of food was excellent (which in my experience is rare).
Cons: I was satisfied completely with my stay. Would return with pleasure!
Location: Spent just one night there, connecting next morning, so no chance to explore anything around.
Since there was no shuttle service on that Sunday afternoon, Hotel send a Taxi driver to meet us at the arrival info desk at the airport and, this was covered by the Hotel as well. Nice touch, thanks!
5 out of 5
Recommended
for Overnight Stay Before Destination
by Martin R from Utah

unbelievable airport hotel

Posted Jun 20, 2014 on Hotels.com
You would never know that there is an airport nearby. The hotel is very comfortable and upscale with beautiful rooms that are very well equipped and much nicer than you're usual European hotel. Highly recommended if flying out of Brussels airport which is only minutes away.
Comment from Hotel Management
Aug 30, 2014 by Jolien, Hotel Management
Dear Martin R, Thank you very much for taking the time to comment on your recent stay with us. It was a pleasure reading your wonderful review. Hopefully we will have the opportunity to welcome you soon again. Kind regards, Edward Kreft General Manager
5 out of 5
Recommended
for Families
by Angie from Florida

convenience to airport and top quality hotel

Posted Jun 4, 2014 on Hotels.com
I would definitely return here, the staff was very professional and helpful.
4 out of 5
Recommended
for Overnight Stay Before Destination
by Frans from Scottsdale AZ

Good to sleep, not to eat!

Posted May 16, 2014 on Hotels.com
Very good hotel but lousy to non existent restaurant. No one was there to help, no signsof life so we had to eatat the competition Novotel where the food and service were excellent.
5 out of 5
Recommended
for Everyone
by Laura from Charleston, SC

Comfortable and classy hotel close to the airport.

Posted Apr 29, 2014
We were very happy with our stay. The room was very comfortable and clean. We particularly appreciated Stephanie. She went out of her way to help us solve a passport crisis. The rest of the staff was courteous and solicitous, too. We were a little surprised that there was no free shuttle to the airport during weekends. We had to pay for a taxi both ways. We were, however, provided a taxi the morning we checked out. Overall, we were quite satisfied and would stay there again.
4 out of 5
Recommended
for Business Travelers
by A verified traveler

convenience

Posted Mar 26, 2014 on Hotels.com
Stayed at the CP to catch a morning flight. Came to the airport by train from Amsterdam, did not make arrangements for transport to the hotel until I got there, and had to wait a long time for the 5-minute taxi ride (courtesy of the hotel). Lesson: make arrangements in advance or be clear where to meet the driver at the airport. Restaurant was closed, but went to the bar and got a dinner menu and a good education in abbey beers.
Comment from Hotel Management
Jun 14, 2014 by Jolien, Hotel Management
Dear Guest, Thank you for taking the time to review your recent stay with us. We are happy to read that you enjoyed your stay at our hotel and we took note of your comments concerning the taxi service. Hopefully we will be able to welcome you again on your next trip to Brussels. Kind regards, Edward Kreft General Manager
2 out of 5
by Jon T. from London

Terrible charges tactics with customers

Posted Feb 24, 2014
i was attracted by the offer rate via Expedia for one night, but was totally shocked to see that food was only served in the bar on Sat and prices in the menu were worse than airline pricing discrimination. this is a terrible abusive practice by the hotel knowing that guest have very few options post there travel and limited options outside. Have never seen a small avg burger for 21 Euros, even in most expensive restaurants. total rip off and insult to customers.
Comment from Hotel Management
Apr 10, 2014 by Jolien, Hotel Management
Dear Guest, Thank you for taking the time to provide feedback on your stay. It is unfortunate the service in the bar prevented you from fully enjoying your time at the hotel. We take all of the reviews we receive very seriously as they allow us to identify areas that may benefit from additional attention. Thank you again for your comments, we hope to have the pleasure of serving you again soon. Sincerely, Edward Kreft General Manager
4 out of 5
Recommended
for Everyone
by overnight stay from w

Nice hotel close to airport

Posted Feb 17, 2014
Pleasant stay but only one night . Will definitely come back
Comment from Hotel Management
Apr 10, 2014 by Jolien, Hotel Management
Dear Guest, Thank you for reviewing our hotel. Hopefully you will get the chance to enjoy staying with us for more than one night when you come back to Brussels. We are already looking forward to welcoming you soon again. Kind regards, Edward Kreft General Manager
4 out of 5
Recommended
by Jeff from NC

One night stay

Posted Dec 31, 2013 on Hotels.com
Our family stayed one night at this hotel. The property was spotless and the service great. Having said that.... Travelers should be aware that on the weekend there is no shuttle service to/from the airport. They will pay the taxi fare both directions. I felt that if I made an international call to the hotel any savings (and the extra wait time) would go unrealized. I just used a taxi to get there from the airport. They did pay for our family to go back the next day. Also, There is no free internet in your room and the fee can be high.
Comment from Hotel Management
Jun 14, 2014 by Jolien, Hotel Management
Dear Jeff, Thank you for taking the time to leave us your comments. We are happy to read that you were pleased with your experience in our hotel. Your feedback is very much appreciated and will certainly be passed on to the team. They continuously focus on improvement to offer our guests the best possible service. We would be happy to accommodate you again in the future. Kind regards, Edward Kreft General Manager
5 out of 5
Recommended
for Everyone
by Greg from Dallas

Brussels transit

Posted Dec 8, 2013
One night stay. Very nice. Good price