Ratings based on 42 Verified Reviews

They paid and stayed. We double-checked.
4.2 out of 5
93% of guests recommend
4.7 Room cleanliness
4.2 Service & staff
4.6 Room comfort
4.6 Hotel condition
They paid and stayed.
We double-checked.
2 out of 5
by A verified traveler from London

Terrible charges tactics with customers

Posted Feb 24, 2014
i was attracted by the offer rate via Expedia for one night, but was totally shocked to see that food was only served in the bar on Sat and prices in the menu were worse than airline pricing discrimination. this is a terrible abusive practice by the hotel knowing that guest have very few options post there travel and limited options outside. Have never seen a small avg burger for 21 Euros, even in most expensive restaurants. total rip off and insult to customers.
Comment from
Jan 10, 2014
Dear Guest, Thank you for taking the time to provide feedback on your stay. It is unfortunate the service in the bar prevented you from fully enjoying your time at the hotel. We take all of the reviews we receive very seriously as they allow us to identify areas that may benefit from additional attention. Thank you again for your comments, we hope to have the pleasure of serving you again soon. Sincerely, Edward Kreft General Manager
4 out of 5
Recommended
for Everyone
by overnight stay from w

Nice hotel close to airport

Posted Feb 17, 2014
Pleasant stay but only one night . Will definitely come back
Comment from
Jan 10, 2014
Dear Guest, Thank you for reviewing our hotel. Hopefully you will get the chance to enjoy staying with us for more than one night when you come back to Brussels. We are already looking forward to welcoming you soon again. Kind regards, Edward Kreft General Manager
4 out of 5
Recommended
by Jeff from NC

One night stay

Posted Dec 31, 2013 on Hotels.com
Our family stayed one night at this hotel. The property was spotless and the service great. Having said that.... Travelers should be aware that on the weekend there is no shuttle service to/from the airport. They will pay the taxi fare both directions. I felt that if I made an international call to the hotel any savings (and the extra wait time) would go unrealized. I just used a taxi to get there from the airport. They did pay for our family to go back the next day. Also, There is no free internet in your room and the fee can be high.
Comment from
Jan 10, 2014
Dear Jeff, Thank you for taking the time to leave us your comments. We are happy to read that you were pleased with your experience in our hotel. Your feedback is very much appreciated and will certainly be passed on to the team. They continuously focus on improvement to offer our guests the best possible service. We would be happy to accommodate you again in the future. Kind regards, Edward Kreft General Manager
5 out of 5
Recommended
for Everyone
by Greg from Dallas

Brussels transit

Posted Dec 8, 2013
One night stay. Very nice. Good price
5 out of 5
Recommended
for Business Travelers
by A verified traveler

Second Stay

Posted Oct 13, 2013 on Hotels.com
Used this location twice on one business trip. Very statisfied; will use again.
5 out of 5
Recommended
for Business Travelers
by A verified traveler

Great Airport Hotel

Posted Oct 13, 2013 on Hotels.com
Very nice hotel near,but not at airport. Easy access to airport and motorway. Very nice upgraded rooms and good restaurant. Will stay again.
5 out of 5
Recommended
for Couples
by Emily from USA

Great Airport Hotel

Posted Sep 16, 2013 on Hotels.com
We thoroughly enjoyed our stay at this hotel. Friendly staff, very clean and comfortable accommodations (the bed was the best of our whole trip), and made getting to/from the airport very easy. I wish this hotel were all over Belgium.
5 out of 5
Recommended
for Families
by A verified traveler

good stayover location

Posted Sep 3, 2013 on Hotels.com
Modern hotel with friendly staff, reasonable rates, and a nice pond so my daughter could see some waterfowl. Perfect for a night's stay over on the way to someplace else. They even sent a cab to pick us up at the airport because their shuttle doesn't run on weekends. Absolutely would stay there again.
4 out of 5
Recommended
for Everyone
by Louise from Montreal

Restaurant

Posted Jul 31, 2013
The hotel was very pleasant and the staff smiling and helpful. The only thing is the restaurant. We had a steak for 31E and it was dry and hard.
5 out of 5
Recommended
by Josh from Albany, NY

Crowne Plaza Brussels

Posted Jul 15, 2013 on Hotels.com
it was a very nice and clean hotel. the location to the airport was very good