Ratings based on 196 Verified Reviews

They paid and stayed. We double-checked.
4.2 out of 5
93% of guests recommend
4.4 Room cleanliness
4.4 Service & staff
4.3 Room comfort
4.2 Hotel condition
They paid and stayed.
We double-checked.
3 out of 5
Recommended
for Everyone
by A verified traveler from UK

Nice hotel but not central

Posted Sep 3, 2014
Pros: Proximity to centre and free wifi in the rooms
Cons: Staff could be more helpful, and overnight parking is very expensive
Location: Good location
Hotel was ok, but had difficulty getting there. Had to drive behind a taxi as navigation didn't take us to the exact location. Staff were friendly but we didn't have hot water on day 1, for which we got a discount from parking. Easy access to centre by tram, which is close by- about 100 yards from hotel
4 out of 5
Recommended
for Everyone
by A verified traveler from London

Nice hotel close to both main stations

Posted Aug 25, 2014
Pros: Good location and lovely staff.
Location: Good proximity to station allowing travel to other European city stress free. Hop On/Off bus pick point is walking distance.
Excellent location within reasonable distance to main line stations. Friendly staff always going an extra mile to make one feel comfortable. Not able to provide additional comment as had spent minimum time in the hotel during stay.
4 out of 5
Recommended
for Everyone
by A verified traveler from Australia

Good hotel for a quick visit

Posted Aug 23, 2014
We stayed here on our way to Spa Francorchamps. Hotel was old and dated but very clean. We had no hot water but the staff were great and us another room to use and a free breakfast. Good hotel for a quick stop over.
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel in Brussels.

Posted Aug 17, 2014
The hotel is nice, however a little further from the main area of Brussels where major sightseeing is.
2 out of 5
by A verified traveler from Chicago

Cheap and for a reason.

Posted Aug 5, 2014
Pros: Price
Cons: Entire makeover
Location: Nothing at all is nearby.
Not representative of the Sheraton brand. Nobody to help you with luggage and old, tired and dirty. But if you are on a budget, you get what you pay for. Nothing is nearby.
5 out of 5
Recommended
for Everyone
by A verified traveler from Florida,USA

Comfy Stay

Posted Jul 24, 2014
Pros: Friendly; clean; room temperature.
Cons: Parking for a van...but that seems impossible since it is underground. (Entrance was very tight)
Location: Lots of shops and restaurants. Good Location for walking.
We were very happy with the cool and clean comfort, the friendly service and available amenities.
4 out of 5
Recommended
for Business Travelers
by Freddy from Miami

Our Stay Was Pretty Good

Posted Jul 17, 2014 on Hotels.com
The hotel was nice, the employees were hospitable, the location was not far from the city center and the beds and pillows were extremely comfortable. I'd recommend it as nice enough and budget friendly.
5 out of 5
Recommended
for Everyone
by A verified traveler

Really good hotel

Posted Jul 14, 2014
Had a great stay here - very friendly staff and a spacious, comfortable room. Only problem was that it was a little bit far from the centre of Brussels (about a half hour walk), but with a tram ticket you could get there quickly enough.
5 out of 5
Recommended
by Maria from USA

very nice hotel

Posted Jul 3, 2014 on Hotels.com
We enjoyed our stay -Eduardo was extremely helpful and kind. The rooms were clean and neat. Thank you for a lovely visit!
5 out of 5
Recommended
by Pete from Chicago

Posted Jul 2, 2014 on Hotels.com
Great value, would stay again