Ratings based on 112 Verified Reviews
They paid and stayed. We double-checked.
3.7 Room cleanliness
4.0 Service & staff
3.6 Room comfort
3.4 Hotel condition
They paid and stayed.
by A verified traveler from Niagara Falls, NY
Horrifying experiencePosted Jul 20, 2014
The interior of the hotel was absolutely different from the pictures posted. property was filthy.
for Everyoneby A verified traveler from PA
Great locationPosted Jun 27, 2014
I loved the location of the hotel most. Avenue Louise is located near to lots of neat squares, shopping, clubbing, and eating places. The hotel was clean, although we unfortunately stayed there when the hot water was not working. I hate cold showers. There was also construction right in front of the hotel.
for Everyoneby yanick from montreal
Good bet.Posted Jun 24, 2014
nice hotel. cheap and confy. Close to Place Flagey.
for Everyoneby Sam from UK
Nice hotel in the centre of the city.Posted Apr 27, 2014
Booked through Eurostar. Outstanding view of the city from our room (13th floor), comfortable bed, free Wifi and good breakfast. Hotel parking is available, but will cost an extra €35 per day. Cost of breakfast was also an unexpected supplement (did not realise it was not included when booked) of about €20 per person per day.
for Business Travelersby Jennie from London, UK
Perfect budget option for work tripsPosted Jan 24, 2014
I stay regularly at the Hotel Brussels since I have meetings nearby. It is just about perfect - all the things you need for a one night business trip - clean, comfortable, friendly staff, a good breakfast and reliable free wifi. And none of the frilly bits you don't need and don't wish to pay for when you are there for a total of 7 hours sleeping and 2 hours awake. I have never sat in my room there wishing I had a complimentary dressing gown or some slippers in a plastic bag. The tram stops outside the front door. And the price is perfect. Even the mini bar prices are fair!
for Everyoneby A verified traveler
Nice hotel but added "city tax" dissapointedPosted Jan 12, 2014
Very nice hotel but Expedia failed to explain that this hotel charges £4.77 upon departure for a so called "City Tax"??? Disappointing experience with my first booking with Expedia. When you pay the full amount before check-in I was not expecting to pay extra upon departure. This was not explained when booking on-line. I know it's a relatively small amount but it's the principal. Hoping for an explanation from Expedia
Recommendedby Aldo from Athens, GA. USA
Great Hotel and LocationPosted Dec 23, 2013 on Hotels.com
This is a nice hotel. Its staff is friendly. The breakfast buffet is amazing. The trans station is across the street. I would recommend to go to the Louise Station to buy a 24-hours trans card for just 6.5 Euros. At night, that street is not dangerous, however, you can see few ladies on services at the strees ;) My only complaint would be the internet service. It was VERY slow. I think it was 2 mps which is very slow for being in Europe. After all, I would RECOMMEND this Hotel.
by A verified traveler
Good location close to my meeting venue.Posted Dec 13, 2013
Pros: Reception clean and staff friendly/helpfull.
Cons: My room (212) needs a refurbishment asap.
Reception very clean and staff friendly/helpfull. However, my room (212) was very disappointing due to its tired state. Basically the room is long overdue a refurb and did not resemble any of the rooms on the hotels photos on Expedia. There was no safe in the room, the cupboard doors were hanging off, the bath had a panel missing on the side and the shower did not work. I was only staying for one night so put up with these problems. If I had been staying longer I would of demanded to be moved to a better room. I travel to Brussels regularly and this was the most disappointing hotel in terms of room facilities that I have experienced.
Recommendedby A verified traveler
Posted Nov 18, 2013 on Hotels.com
for Business Travelersby A verified traveler
Very poor facilitiesPosted Nov 12, 2013 on Hotels.com
The welcome was not exactly warm and absolutely no facilities to have a hot drink or a bar available. Mini bar poorly stocked and expensive, no kettle, coffee machine even - horrible to arrive on a very wet and cold evening and not even have a coffee or a cup of tea!