Ratings based on 403 Verified Reviews

They paid and stayed. We double-checked.
3.6 out of 5
89% of guests recommend
3.6 Room cleanliness
3.8 Service & staff
3.6 Room comfort
3.3 Hotel condition
They paid and stayed.
We double-checked.
2 out of 5
by A verified travelerfrom Best

Posted May 2, 2015
Pros: Ontvangst en receptie was goed
Cons: Ontbijt en opfrissen kamers
Capacino smaakte naar chocomel. Spek bij ontbijt veel te vet. Kamer was schoon maar erg gedateerd. De vloerbedekking was erg beschadigd, de lift erg krap.
4 out of 5
Recommended
for Everyone
by A verified traveler

Huge clean room and so close to bus stop

Posted Mar 25, 2015
Pros: the price was worth it
Cons: staff
Location: it's not in the city centre, but it is really convenient with the bus.
Wow. The room was literally the size of my living room at home. As it was only my boyfriend and me, I was expecting one big bed like every other hotel I have stayed at. Hotel Brussels had two king beds and the room was still spacious. I liked the bathroom design as the toilet and shower were separated by doors. There is a bus stop downstairs that takes me to city centre in less than 20 mins. That was really convenient as I only had to go downstairs to bus to the city or airport! One little flaw was the cleaning staff. In the morning that I was checking out, someone first knocked at 9am and came in, and I was disturbed again at 10am. I was planning to have a full sleep until checking out time.
3 out of 5
by A verified traveler

Posted Mar 19, 2015
Ontbijt en bed waren goed, personeel en netheid vielen tegen
3 out of 5
Recommended
for Business Travelers
by Jean-Baptistefrom Paris

spacieux, cher et assez vide

Posted Feb 23, 2015 on Hotels.com
L'Hôtel Brussels revendique quatre étoiles. Certes, j'ai obtenu une chambre à tarif promotionnel. Néanmoins, tout en étant spacieuse, la chambre n'avait ni gant, ni dentifrice, ni brosse à dent, ni etc. et j'en ai été étonné, moi qui y étais habitué lors de mes voyages à l'étranger dans des hôtels de moindre rang… Sinon, c'était très propre et très clame. J'ai bien dormi. Mauvaise surprise, le déjûner coûtait un supplément, et il fallait payer encore 4€77 de taxes avant de partir…
4 out of 5
Recommended
for Families
by Rachaelfrom uk London

Wonderful

Posted Feb 20, 2015 on Hotels.com
Good service
3 out of 5
Recommended
for Couples
by Marcofrom Toronto, Canada

Nice area

Posted Feb 17, 2015 on Hotels.com
The neighbourhood was quiet and not too far from city centre, the hotel is right next to bus station and tram station, very convenient. Our room was quite spacious, but the room cleaning service did not refill us with shampoo and hand soup until we asked for it, they gave us the shampoo right away but didn't fill up the hand soup throughout the 3 nights of stay.
4 out of 5
Recommended
for Personal Event
by FRATISSIER

This traveler left a rating score only Posted Feb 14, 2015 on Hotels.com
4 out of 5
Recommended
for Everyone
by A verified travelerfrom TOKYO

スタッフが親切

Posted Feb 14, 2015
Pros: 接客態度
Cons: 設備の老朽化
Location: 観光地まで歩いて行ける距離ではないが、トラムやメトロを利用すれば移動には困らないです。
こちらのホテルに4泊しました。スタッフの方がとても親切で、私の質問一つ一つに丁寧に答えてくれました。また、英語が得意でない客にも慣れているようです。聞き取れていない様子を見ると、言葉をより簡単にしてくれます。残念な点としては、部屋のバスルームで水漏れがあったことです。
1 out of 5
by A verified travelerfrom Paris

Hôtel à éviter

Posted Feb 11, 2015
Pros: rien
Cons: Tout L'hôtel est à réaménager entièrement. Jamais vu un ascenseur aussi délabré....
Location: Seul point possitif, l'emplacement - le tram est au pied de l'hôtel.
Je n'ai jamais vu un hôtel 4* aussi minable. La chambre, la salle de bain méritent un grand rafraichissement. Des fils qui pendouillent, la salle de bain avec une faience brisée. la moquette rapée, usée, les poignées de porte qui ne tiennent plus - et je ne parle pas de la vue sur cour affreuse...
5 out of 5
Recommended
for Couples
by A verified traveler

Sortie en couple.

Posted Feb 11, 2015 on Hotels.com
Nous avons passé un agréable weekend. Bien accueillis et nous pouvons sans autre recommander cet hôtel.