Ratings based on 342 Verified Reviews

They paid and stayed. We double-checked.
3.8 out of 5
90% of guests recommend
4.0 Room cleanliness
3.8 Service & staff
4.0 Room comfort
3.7 Hotel condition
They paid and stayed.
We double-checked.
2 out of 5
by A verified travelerfrom Paris

hotel en travaux

Posted Jan 20, 2015
Pros: la chambre est grande
Cons: service, travaux en cours, salle de bain à améliorer
L'impression que j'ai eu c'est que c'est un hotel pret d'être fermé définitivement. On entend le matin tot des bruits de travaux dans les chambres, très forts. Hotel assez moche. Chambre spacécieuse. Literie très bien. Douche mal conçue. Salle de bain décevante
2 out of 5
by A verified traveler

Hotel mit Mängeln

Posted Jan 18, 2015
Im Bad waren die Fliesenfugen zum Teil schwarz. Die Handtücher waren wohl mal weiß gewesen. Die Sauberkeit des ganzen Zimmers lies sehr zu wünschen übrig (Haare im Bett usw.) Gut das die Lichtverhältnisse auch schlecht waren, denn sonst hätten wir noch mehr Schmutz gefunden. Die Internetverbindung funktionierte auch nicht, einzig positiv der Fernseher mit vielen Programmen. Die Krönung kam dann am Morgen unserer Abreise, beim Versuch unser Auto aus dem Parkhaus zu fahren wurden wir durch nicht funktionierende Schranken ausgebremst. Nur durch die Hilfe sehr netter MItmenschen konnten wir dann nach sehr langer Wartezeit unser Auto aus dem Parkhaus fahren.
4 out of 5
for Everyone
by A verified travelerfrom roma

Hotel buono centrale pulito

Posted Jan 14, 2015
Hotel buono troppo cara la colazione €18 a persona mi sembra esagerato
2 out of 5
by A verified travelerfrom australia

Hotel on busy street

Posted Jan 10, 2015
Pros: Rooms have lots of space. There was a fitness centre which was well stocked with good equipment.
Cons: Hair dryer didn't work.
Location: Long walk to major attractions
This was advertised with off street car parking which was in an adjoining private car park. Very hard to get to and away from major attractions. The restraunt was very expensive.
4 out of 5
for Families
by A verified travelerfrom AGNETZ dans l'oise. france

Hotel très bien situé pour les visites.

Posted Jan 5, 2015
Pros: Aspect d'un Hotel de l'Union soviétique avec des airs légers art nouveau
Cons: l'occultation de la chambre et l'insonorisation entre chambre lorsqu'elles possède une porte de passage
Location: Chouette, commerçante et tranquille à la fois
Très bon point de chute pour visiter Bruxelles. Le personnel est très agréable et la chambre spacieuse, propre et confortable. Agréablement surpris. Et pourtant les travaux de rénovation n'avait pas encore commencer à notre étage. Rien à redire.
4 out of 5
for Everyone
by A verified travelerfrom brusseles

Hotel in Brussels

Posted Jan 2, 2015
Nice. Good location for site seeing. Would go there again.
4 out of 5
for Everyone
by A verified traveler

Lekker dicht bij het centrum.

Posted Jan 2, 2015
Pros: lekker ongedwongen.
Cons: dikkere kussens.
Location: lekker dichtbij het centrum maar rustig buiten de drukte.
Gewoon een prima hotel waar je een paar nachten kan verblijven, goed ontbijt.
3 out of 5
for Everyone
by A verified travelerfrom Nederland

Prima locatie in Brussel

Posted Dec 31, 2014
Kamer okee, maar veel lawaai van straat beneden. Badkamer heeft duidelijk zijn beste tijd gehad en is toe aan renovatie. Kussens te slecht voor woorden; neem je eugen kussens mee indien mogelijk. Kamer ruim voor een gezin van 4 en prima uitvalsbasis voor een paar daagjes uit
5 out of 5
for Everyone
by A verified traveler

4 dias

Posted Dec 30, 2014
Pros: en general gusta todo situacion empleados muy correctos y todo bien
Cons: los baños un poco antiguos pero bueno entiendo que es mucha gente la que pasa por el hotel y no se puede exigir mucho pero eso si limpios si que estan
Location: la ubicacion genial muy bien situado ceraca de tosdo lo que se puede pedir en 4 dias muy bien
hemos estado 4 dias y la verdad todo genial sin ningun tipo de problema muy bueno calidad precio
3 out of 5
for Everyone
by A verified travelerfrom Northants, UK

Nice location, needs updating

Posted Dec 29, 2014
Pros: The staff.
Cons: It all needs updating from reception, to the individual rooms.
Location: It is near Avenue Louise if you want to experience some designer shopping. Good transport links into the historical centre of the City.
We stayed at the Hotel Mercure just before Christmas 2014 as a family of four. The hotel is in a nice location just off of the Avenue Louise. It is some distance from the historical centre of the city. The hotel advised us that it was a 20 minute walk to Grand Place, it took us more like 50 minutes with our two young children (aged 3 and 5). After realising this we used the tram. The tram stop is outside the hotel and we used line 92 to get us to ‘Parc’ it was then a 5-10minute walk to Grand Place’. I would recommend this form of travel. Alternatively you could you use a combination of the tram and the metro to get you a bit closer. The hotel itself was perfectly adequate for the price we paid. It is however, in need of some updating. One of the lifts has chipboard nailed to the wall and floors, slightly worrying! The bathroom in the room was also a bit ‘shabby’. In fact we had to move rooms as the bath tap came off in my hand on the first night! The staff were very pleasant and helpful at all times.