Reception

Reviews of Le Louise Hotel Brussels - MGallery

5 out of 5
Le Louise Hotel Brussels - MGallery
Avenue de la Toison d'Or, 40, Brussels

Reviews

9.2

Wonderful

Rating 10 - Excellent. 607 out of 901 reviews" "
Rating 8 - Good. 215 out of 901 reviews" "
Rating 6 - Okay. 54 out of 901 reviews" "
Rating 4 - Poor. 14 out of 901 reviews" "
Rating 2 - Terrible. 11 out of 901 reviews" "

9.6/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Celia Catena

Stayed 3 nights in Dec 2023
Response from Salomé.C Ecommerce Marketing Manager on Mar 23, 2024
Chère Celia Catena, Nous vous remercions pour vos commentaires suite à votre séjour à Le Louise Hotel Brussels - MGallery.C’est avec grand plaisir que nous recevons vos compliments. Nous ne manquerons pas de partager vos appréciations avec toute notre équipe. Votre satisfaction est la plus belle récompense pour notre personnel qui travaille jour après jour pour vous offrir un service irréprochable.Dans l’attente de vous accueillir de nouveau.Cordialement, Salomé.CE-Commerce Marketing Manager

4/10 Poor

Mikhael, Brooklyn

Business traveler
Liked: Staff & service
Disliked: Cleanliness
Stayed 1 night in Jan 2024
Response from Salomé.C Ecommerce Marketing Manager on Jan 24, 2024
Dear Mikhael,Thank you for taking the time to leave a review. We're sorry to hear that your experience fell short of your expectations, and we genuinely appreciate your feedback. In order for us to address your concerns and make improvements, could you please provide more details about the aspects of your stay that were less satisfactory?Your input is valuable to us, and we are committed to ensuring that all our guests have a positive experience. Please feel free to share any specific issues or suggestions you may have, either here or through our direct contact channels.We hope to have the opportunity to better serve you in the future, and your insights will help us in our ongoing efforts to enhance our services.Thank you for bringing this to our attention.Best regards,Salomé.CEcommerce Marketing Manager

10/10 Excellent

Rebecca

Stayed 2 nights in Jan 2024
Response from Salomé.C Ecommerce Marketing Manager on Jan 17, 2024
Dear Rebecca, We very much appreciate your comments regarding your stay at the Le Louise Hotel Brussels - MGallery. It is always a pleasure to receive positive feedback. I will share your grades with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Salomé.CEcommerce Marketing Manager

8/10 Good

Cecilia

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was well designed; wooden flooring with modern bathroom amenities.
Stayed 1 night in Dec 2023
Response from Salomé.C Ecommerce Marketing Manager on Jan 8, 2024
Dear Cecilia, Thank you so much for taking the time to share your feedback! We're thrilled to hear that you enjoyed the well-designed room, complete with wooden flooring and modern bathroom amenities. Creating a comfortable and stylish environment for our guests is always a top priority, and it's fantastic to know that we hit the mark during your stay.If there's anything specific that stood out to you or any suggestions you have for improvement, we'd love to hear more. Your input is invaluable as we continuously strive to enhance our guest experience.We look forward to welcoming you back on your next visit, and please feel free to reach out if there's anything we can assist you with in the future.Warm regards,Salomé.C Ecommerce Marketing Manager

10/10 Excellent

Anthony

Stayed 3 nights in Dec 2023
Response from Salomé.C Ecommerce Marketing Manager on Jan 24, 2024
Dear Anthony, We very much appreciate your comments regarding your stay at the Le Louise Hotel Brussels - MGallery. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your good experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Salomé.CEcommerce Marketing Manager

8/10 Good

Koray

Stayed 1 night in Dec 2023
Response from Salomé.C on Jan 2, 2024
Cher Koray, Nous vous remercions pour vos commentaires suite à votre séjour à Le Louise Hotel Brussels - MGallery.C’est avec grand plaisir que nous recevons vos compliments. Aussi, nous ne manquerons pas de partager vos appréciations avec toute notre équipe. Votre satisfaction est la plus belle récompense pour notre personnel qui travaille jour après jour pour vous offrir un service irréprochable.Dans l’attente de vous accueillir de nouveau.Cordialement,Salomé.CResponsable Marketing & E-Commerce

2/10 Terrible

Lawrence

Stayed 3 nights in Dec 2023
Response from Salomé.C Marketing Manager on Dec 26, 2023
Dear Lawrence,Thank you for taking the time to tell us about your experience at the Le Louise Hotel Brussels - MGallery. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.At MGallery, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence.We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Please make sure to contact us and provide more details regarding your stay.Sincerely,

10/10 Excellent

Inara

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023
Response from Salomé.C Marketing Manager on Dec 11, 2023
Chère Inara,Nous vous remercions pour vos commentaires suite à votre séjour à Le Louise Hotel Brussels - MGallery.C’est avec grand plaisir que nous recevons vos compliments. Aussi, nous ne manquerons pas de partager vos appréciations avec toute notre équipe. Votre satisfaction est la plus belle récompense pour notre personnel qui travaille jour après jour pour vous offrir un service irréprochable.Cordialement, Salomé.CResponsable Marketing

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2023
Response from Salomé.C Marketing Manager on Dec 11, 2023
Dear guest, Nous vous remercions pour vos commentaires suite à votre séjour à Le Louise Hotel Brussels - MGallery.C’est avec grand plaisir que nous recevons vos compliments. Aussi, nous ne manquerons pas de partager vos appréciations avec toute notre équipe. Votre satisfaction est la plus belle récompense pour notre personnel qui travaille jour après jour pour vous offrir un service irréprochable.Dans l’attente de vous accueillir de nouveau, nous vous prions de croire, Monsieur, en l’expression de nos sentiments les plus ditingués.Salomé.C

10/10 Excellent

David

Stayed 2 nights in Dec 2023
Response from Salomé.C Marketing Manager on Dec 6, 2023
Dear Daviid,We very much appreciate your comments regarding your stay at the Le Louise Hotel Brussels - MGallery. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,

10/10 Excellent

Alfredo

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had an amazing stay here. Close enough to the main tourist areas but a good walk is required and with the weather that may not always be ideal. Staff was friendly and the breakfast was delicious. Room was really nice. Would recommend for sure.
Stayed 6 nights in Nov 2023
Response from Salomé.C Marketing Manager on Dec 1, 2023
Dear Alfredo,Thank you so much for taking the time to share your positive experience with us! We're thrilled to hear that you had an amazing stay at Le Louise Hotel Brussels.It's wonderful to know that you found our location convenient, being close enough to the main tourist areas, yet we understand the importance of considering the weather for a good walk. We appreciate your understanding and hope that overall, it did not impact your enjoyment of the stay.Our team is delighted to hear your kind words about their friendliness, and we're pleased that you enjoyed the delicious breakfast. We believe that a good meal sets the tone for the day, and we're glad it contributed to your positive experience.We're also pleased that the room met your expectations and added to the overall comfort of your stay.Thank you for recommending us! We look forward to the opportunity to welcome you back for another memorable stay.Best regards,Salomé.CMarketing Manager

8/10 Good

David

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff and hotel. Breakfast lovely if a little cramped. Rooms really nice and plenty of sockets and USBs. Only small complaint was a strange smell in the lifts and corridor but fine in the room. Would definitely use again.
Stayed 2 nights in Nov 2023
Response from Salomé.C Marketing Manager on Dec 1, 2023
Dear David, Thank you for taking the time to share your feedback with us. We are delighted to hear that you had a great experience with our staff and enjoyed your stay at our hotel. It's wonderful to know that you found the breakfast enjoyable, and we appreciate your understanding regarding the space constraints.We are pleased that you found the rooms to your liking and that the availability of sockets and USB ports met your needs. Your comfort is our priority, and we're glad to have met your expectations in this regard.We apologize for any inconvenience caused by the strange smell in the lifts and corridor. We will certainly investigate this matter and take appropriate measures to address it promptly.It's fantastic to hear that despite this minor issue, you would still choose to stay with us again. We look forward to welcoming you back and providing you with another enjoyable experience.Thank you for choosing our hotel, and we appreciate your valuable feedback.Best regards,Salomé.CMarketing Manager

8/10 Good

nicola

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is brilliant, very clean,lovely fixtures and fittings very comfortable beds. Coffee machine is such a delight 😊. Unfortunately our experience in the hotel restaurant wasnt good !!! They had no children's menu, my partner ordered ribeye steak at £30.00 yet was given a really poor cut...... when we spoke with the waiter he was very rude and dismissive to her comment " saying you dont know good steak you are from England " He then walked off not offering to change it. Thank goodness for the front of house manager coming over and sorting the problem with a fresh steak. The quality of the food served at this restaurant isnt the best, i have eaten better at a wetherspoons.
Stayed 2 nights in Nov 2023
Response from Salomé.C Marketing Manager on Nov 30, 2023
Dear Nicola, Thank you for taking the time to share your feedback with us. We're delighted to hear that you found Le Louise Hotel Brussels brilliant, with clean and comfortable amenities. It's great to know that you enjoyed the fixtures and fittings, as well as the delightful coffee machine.However, we are sincerely sorry to hear about your disappointing experience in our restaurant. We apologize for the lack of a children's menu and the subpar quality of the ribeye steak initially served. Your comments regarding the interaction with our waiter are concerning, and we assure you that this is not reflective of our usual standard of service. We appreciate your patience and are grateful that the front-of-house manager was able to resolve the issue promptly with a fresh steak.Please be assured that your feedback is invaluable to us, and we will address the shortcomings in our restaurant to ensure a more positive experience for our guests in the future.We appreciate your honest review and hope to have the opportunity to welcome you back for an improved dining experience.Best regards,Salomé.CMarketing Manager

10/10 Excellent

Alessandra

Stayed 2 nights in Nov 2023
Response from Salomé.C Marketing Manager on Dec 26, 2023
Dear Alessandra,We very much appreciate your comments regarding your stay at the Le Louise Hotel Brussels - MGallery. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,

10/10 Excellent

Patrick

Stayed 3 nights in Nov 2023
Response from Salomé.C Marketing Manager on Dec 26, 2023
Dear Patrick,We very much appreciate your comments regarding your stay at the Le Louise Hotel Brussels - MGallery. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,

10/10 Excellent

Emisael

Liked: Cleanliness
Stayed 2 nights in Nov 2023
Response from Salomé.C Marketing Manager on Nov 24, 2023
Dear Emisael,We very much appreciate your comments regarding your stay at the Le Louise Hotel Brussels - MGallery. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,

6/10 Okay

Anders

Stayed 1 night in Nov 2023
Response from Salomé.C Marketing Manager on Nov 20, 2023
Dear Anders, Thank you for taking the time to share your feedback with us at Le Louise Hotel Brussels. We're delighted to hear that you had a nice stay. Your satisfaction is our top priority, and we appreciate your positive comments.However, we also note your mention that there are areas for improvement. We value your input and would love to learn more about the specific aspects you believe need enhancement. Your insights are crucial in our continuous efforts to provide an even better experience for our guests.If you could share more details or suggestions on how we can improve, we would be grateful. Your feedback is instrumental in helping us address any concerns and enhance our services.We hope to have the opportunity to welcome you back and exceed your expectations in the future. Thank you for choosing us for your stay.Best regards,Salomé.CMarketing Manager

10/10 Excellent

Egill Árni

Stayed 2 nights in Nov 2023
Response from Salomé.C Marketing Manager on Nov 20, 2023
Dear Egill Arni,We very much appreciate your comments regarding your stay at the Le Louise Hotel Brussels - MGallery. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,

10/10 Excellent

Nick

Stayed 2 nights in Nov 2023
Response from Salomé.C Marketing Manager on Nov 20, 2023
Dear Nick,We very much appreciate your comments regarding your stay at the Le Louise Hotel Brussels - MGallery. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Salomé.C

10/10 Excellent

Lois

Stayed 4 nights in Sep 2023
Response from Salomé.C Marketing Manager on Nov 9, 2023
Dear Lois, We thank you for your comments following your stay at Le Louise Hotel Brussels - MGallery.It is with great pleasure that we receive your compliments. We will share your appreciation with our entire team. Your satisfaction is the greatest reward for our staff who work day after day to offer you impeccable service.Looking forward to welcoming you again.Sincerely,Salomé.CMarketing Manager

10/10 Excellent

Bettijane

Liked: Cleanliness, staff & service, property conditions & facilities
Wonderfully helpful staff
Stayed 1 night in Oct 2023
Response from Salomé.C Marketing Manager on Oct 9, 2023
Dear Bettijane,We thank you for your comments following your stay at Le Louise Hotel Brussels - MGallery.It is with great pleasure that we receive your compliments. We will not fail to share your appreciation with our entire team. Your satisfaction is the greatest reward for our staff who work day after day to offer you impeccable service.Looking forward to welcoming you again.Sincerely,Salomé.CMarketing Manager

10/10 Excellent

Kevin

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 5 nights in Sep 2023
Response from Salomé.C Marketing Manager on Oct 6, 2023
Dear Kevin,We very much appreciate your comments regarding your stay at the Le Louise Hotel Brussels - MGallery. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,

10/10 Excellent

Nancy

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a perfect stay. Our room was lovely, the staff was so nice, and the location was perfect!!
Stayed 2 nights in Oct 2023
Response from Salomé.C Marketing Manager on Oct 5, 2023
Dear Nancy,We're thrilled to hear that you had a perfect stay with us! It's wonderful to know that you enjoyed your lovely room, found our staff to be friendly, and appreciated our ideal location. Thank you for taking the time to share your positive experience, and we look forward to welcoming you back in the future!Best regards

10/10 Excellent

Edward Dale

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was in a great location. Easy walking distance to restaurants, tourist attractions and shopping areas. The staff were very accommodating and helpful regarding bookings and suggestions regarding restaurants. Cleaning staff were excellent.
Stayed 10 nights in Sep 2023
Response from Salomé.C Marketing Manager on Oct 4, 2023
Dear Edward Dale,Thank you so much for your wonderful review! We're thrilled to hear that you enjoyed our hotel's fantastic location and found it convenient for exploring the area. Our staff takes pride in providing excellent service, and we're delighted to know that their recommendations were helpful. We'll be sure to pass on your kind words to our cleaning team as well. We hope to have the pleasure of hosting you again in the future!Best regards,

10/10 Excellent

Carlo

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2023
Response from Salomé.C Marketing Manager on Oct 3, 2023
Dear Carlo,We very much appreciate your feedback regarding your stay at the Le Louise Hotel Brussels - MGallery. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,

10/10 Excellent

Bernardo

Stayed 5 nights in Sep 2023
Response from Salomé.C Marketing Manager on Sep 26, 2023
Dear Bernardo, We very much appreciate your comments regarding your stay at the Le Louise Hotel Brussels - MGallery. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,

10/10 Excellent

Lowell

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Brussels stay
It was excellent. A beautiful hotel with everyone so helpful and friendly
Stayed 4 nights in Aug 2023
Response from Salomé.C Marketing Manager on Sep 6, 2023
Dear Lowell,Thank you so much for your kind words! We're delighted to hear that you had an excellent experience at our beautiful hotel and that our staff were helpful and friendly. Your positive feedback means a lot to us, and we look forward to welcoming you back in the future. If you have any specific comments or suggestions to share, please feel free to let us know. Your satisfaction is our top priority!

10/10 Excellent

Collette A

Liked: Cleanliness, staff & service, property conditions & facilities
I thoroughly enjoyed my stay.
Stayed 1 night in Aug 2023
Response from Salomé.C Marketing Manager on Sep 1, 2023
Dear Collette,Thank you for taking the time to share your feedback. We are delighted to hear that you thoroughly enjoyed your stay at Le Louise Hotel Brussels. Your satisfaction is our top priority, and it's wonderful to know that we met your expectations.We look forward to welcoming you back in the future. If you have any specific comments or suggestions on how we can make your next stay even better, please don't hesitate to share them with us.Once again, thank you for choosing our establishment, and we hope to have the pleasure of hosting you again soon.Best regards,

10/10 Excellent

Bradley

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great rooms, great staff, clean and convenient.
Stayed 4 nights in Aug 2023
Response from Salomé.C Marketing Manager on Aug 31, 2023
Dear BradleyWe're thrilled to hear that you had a wonderful experience during your stay with us! It's fantastic to know that our rooms met your expectations and that our staff provided excellent service. Maintaining a clean and convenient environment is a top priority for us, and we're glad that this was reflected in your stay. Thank you for your positive feedback, and we hope to have the pleasure of hosting you again in the future.Best regards, Salomé.CMarketing Manager

6/10 Okay

Derek

Stayed 3 nights in Aug 2023
Response from Salomé.C Marketing Manager on Aug 29, 2023
Dear Derek,Thank you for taking the time to tell us about your experience at the Le Louise Hotel Brussels - MGallery. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.At MGallery, we strive to provide a superior service experience for every customer; could you please send us an email with your feedbacks and more details so we can take the appropriate measures to address the problem and prevent future occurrence.We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.Sincerely,

10/10 Excellent

Gilbert, Lachute

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice and friendly staff at the checkin
Stayed 1 night in Jul 2023
Response from Salomé.C Marketing Manager on Jul 26, 2023
Dear Gilbert,We very much appreciate your comments regarding your stay at the Le Louise Hotel Brussels - MGallery. We are glad to read you had a very nice stay and appreciate the friendliness of the staff. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Salomé.CMarketing Manager

10/10 Excellent

Subin

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Location was very good, staffs were very friendly and helpful. I would definitely recommend this place and I will definitely come back for next time.
Stayed 1 night in Jul 2023
Response from Salomé.C Marketing Manager on Jul 19, 2023
Dear Subin, We very much appreciate your comments regarding your stay at the Le Louise Hotel Brussels - MGallery. We are glad to read you enjoyed the hotel location. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Salomé.CMarketing Manager

10/10 Excellent

Christer

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastiskt Hotel med bra läge
Stayed 2 nights in Jul 2023
Response from Salomé.C Marketing Manager on Jul 17, 2023
Kära Christer,Vi uppskattar mycket dina kommentarer angående din vistelse på Le Louise Hotel Brussels - MGallery. Vi är glada att läsa att du hade en bra vistelse och uppskattar hotellets läge.Det är alltid ett nöje att få positiv feedback. Jag kommer att dela dina kommentarer med vårt team. Jag är säker på att denna feedback kommer att fungera som en uppmuntran för all vår personal när vi strävar efter att kontinuerligt förbättra kvaliteten på våra tjänster.Tack igen för att du delar med dig av din upplevelse, och vi hoppas att ditt nästa besök blir lika trevligt som det förra.Vänliga hälsningar,

10/10 Excellent

Hari

Stayed 3 nights in Jun 2023
Response from Salomé.C Marketing Manager on Jul 3, 2023
Dear Hari, We very much appreciate your comments regarding your stay at the Le Louise Hotel Brussels - MGallery. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Salomé.CMarketing Manager

10/10 Excellent

Ann-Dorthea

Stayed 1 night in Jun 2023
Response from Salomé.C Marketing Manager on Jun 24, 2023
Dear Ann-Dorthea, We very much appreciate your comments regarding your stay at the Le Louise Hotel Brussels - MGallery. We are glad to read you had a nice stay.It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Salomé.CMarketing Manager

10/10 Excellent

Elisabeth

Stayed 1 night in Jun 2023
Response from Salomé.C Marketing Manager on Jun 20, 2023
Dear Elisabeth, Thank you for sharing your feedback with us. We're delighted to hear that you had an excellent stay. Your comments are important to us as we continuously strive to enhance our services. We hope to have the opportunity to welcome you back for an even better experience in the future. Thank you again for your valuable feedback. Salomé.C Marketing Manager

10/10 Excellent

Hamza

Stayed 3 nights in Jun 2023
Response from Salomé.C Marketing Manager on Jun 29, 2023
Dear Hamza,Thank you for your kind words about our hotel and service. We are glad to read you had an excellent stay. t is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Salomé.CMarketing Manager

10/10 Excellent

Tracy

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel and rooms are nice and spacious. Comfy bed and good amenities. Staff are super friendly and helpful.
Stayed 2 nights in May 2023
Response from Salomé.C Marketing Manager on May 22, 2023
Dear Tracy, We very much appreciate your 5 star reviews regarding your stay at the Le Louise Hotel Brussels - MGallery. We are glad to read you had a great stay and really enjoy the comfort of our bed. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Salomé.CMarketing Manager

10/10 Excellent

Gregoire

Stayed 1 night in May 2023
Response from Salomé.C Marketing Manager on May 18, 2023
Monsieur Grégroire,Nous vous remercions pour vos commentaires suite à votre séjour à Le Louise Hotel Brussels - MGallery. Nous sommes ravis de lire que vous ayez passé un agréable séjour.C’est avec grand plaisir que nous recevons vos compliments. Nous ne manquerons pas de partager vos appréciations avec toute notre équipe. Votre satisfaction est la plus belle récompense pour notre personnel qui travaille jour après jour pour vous offrir un service irréprochable.Dans l’attente de vous accueillir de nouveau.Cordialement, Salomé.CResponsable Marketing

10/10 Excellent

Philippe

Stayed 2 nights in May 2023
Response from Salomé.C Marketing Manager on May 16, 2023
Dear Philippe,We very much appreciate your comments regarding your stay at the Le Louise Hotel Brussels - MGallery. We are glad to read you had a nice stay. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Salomé.CMarketing Manager

10/10 Excellent

Stephen

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great property, lovely breakfast buffet, kind staff and people.
Stayed 5 nights in May 2023
Response from Salomé.C Marketing Manager on May 15, 2023
Dear Stephen, We very much appreciate your comments regarding your stay at the Le Louise Hotel Brussels - MGallery. We are more than happy to know that our staff knew how to take care of you and made you have a good time with us. We are glad to read you enjoyed the breakfast. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Salomé.CMarketing Manager

10/10 Excellent

Simone

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2023
Response from Salomé.C Marketing Manager on Apr 24, 2023
Dear Simone,We very much appreciate your comments regarding your stay at the Le Louise Hotel Brussels - MGallery. We are delighted to know that you had a great stay with us. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Salomé.CMarketing Manager

10/10 Excellent

Hermohinder

Stayed 2 nights in Apr 2023
Response from Salomé.C Marketing Manager on Apr 17, 2023
Dear Hermohinder,We very much appreciate your comments regarding your stay at the Le Louise Hotel Brussels - MGallery. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,

10/10 Excellent

Stoyko, Sofia

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
ok
Stayed 3 nights in Apr 2023
Response from Salomé.C Marketing Manager on Apr 14, 2023
Dear Stoyko,We very much appreciate your comments regarding your stay at the Le Louise Hotel Brussels - MGallery. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Salomé.CMarketing Manager

10/10 Excellent

Jenny

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2023
Response from Salomé.C Marketing Manager on Apr 11, 2023
Dear Jenny,We very much appreciate your comments regarding your stay at the Le Louise Hotel Brussels - MGallery. .It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Salomé.CMarketing Manager

10/10 Excellent

Shawn

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Only issue was finding the entry point n a very busy street. Once that was accomplished our stay was great. Staff is courteous and facilities very clean. Parking was adjacent and easy.
Stayed 1 night in Apr 2023
Response from Salomé.C Marketing Manager on Apr 11, 2023
Dear Shawn,We very much appreciate your comments regarding your stay at the Le Louise Hotel Brussels - MGallery. We are delighted to know that you enjoyed your stay. We are currently working on a signage to make it easier to find the hotel. We are also glad that you mentioned our actions towards the environment.It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Salomé.CMarketing Manager

6/10 Okay

Jun

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
you pay the price of 5 star hotels and get 3 star facilities and 4 star services. Not recommend.
Stayed 1 night in Mar 2023
Response from Salomé.C Marketing Manager on Mar 25, 2023
Dear Jun,Thank you for taking the time to tell us about your experience at the Le Louise Hotel Brussels - MGallery. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Can you please provide us more details that you would like us to improve. At MGallery, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence.We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.Sincerely,Salomé.CMarketing Manager

10/10 Excellent

Xiomara

Stayed 3 nights in Mar 2023
Response from Salomé.C Marketing Manager on Mar 13, 2023
Dear Xiomara, We very much appreciate your comments regarding your stay at the Le Louise Hotel Brussels - MGallery. We very much appreciate that you have underlined the quality of our hotel and its services.It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Salomé.CMarketing Manager

10/10 Excellent

Philip

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2023
Response from Salomé.C Marketing Manager on Mar 9, 2023
Dear Philip,We very much appreciate your comments regarding your stay at the Le Louise Hotel Brussels - MGallery. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,

10/10 Excellent

Ryne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful room. Clean. Service was excellent. The area is nice, easy to get to the sights we wanted to see.
Stayed 2 nights in Feb 2023
Response from Salomé.C Marketing Manager on Feb 21, 2023
Dear Ryne, We very much appreciate your comments regarding your stay at the Le Louise Hotel Brussels - MGallery. We thank you for taking the time to write such a positive review about your stay with us. We are glad to read that you enjoyed your stay and appreciate our room and the area. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,