Ratings based on 1,917 Verified Reviews

They paid and stayed. We double-checked.
4.2 out of 5
93% of guests recommend
4.4 Room cleanliness
4.3 Service & staff
4.1 Room comfort
4.0 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveler

Beautiful hotel, centrally located to many sights

Posted May 5, 2015
The hotel itself is absolutely stunning. Set in an old bank the building has so much old world charm. Room was v clean, large, and modern. Free beer, coke and water in the room. We didn't dine there.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Danmark

Lille værelse

Posted May 5, 2015
Super flot hotel, men lille værelse ikke så flot som det der på deres billeder.
2 out of 5
Recommended
for Everyone
by A verified travelerfrom Viterbo

Buona posizione

Posted May 5, 2015
Pros: Il comfort dell''hotel e' nettamente superiore al livello di 'degrado' della camera
Cons: comfort camera da letto
Location: Posizione centrale, vicino alla Grand Place e ai maggiori punti di attrazione
Questo albergo 5 stelle ha completamente disatteso le nostre aspettative. La stanza che ci e' stata assegnata era obsoleta e con quasi nessun comfort tipico di un albergo 5 stelle (mancava il balsamo e la crema corpo in bagno, il frigobar era sguarnito e povero, la tappezzeria e il mobilio vecchio, cuscini scomodi, ecc.).
4 out of 5
Recommended
for Everyone
by A verified travelerfrom London

6th Floor Room

Posted May 5, 2015
Pros: Great central location and a lovely grand old hotel. The staff were very polite and helpful.
Cons: The room could do with repainting and the front door soundproofed.
Location: Great location with Grand Place and many local attractions right by (within a genuine 5 minute walk).
My room was clean and tidy but somewhat noisey - voices from other guests and staff in the corridor could be clearly heard and the location of a wooden ramp used for moving luggage was loud when people walked on it. The decor in my room was sparce, there was only one chair to sit on plus no paintings on the walls - this highlighted some of the old and chipped paintwork on the cupboard doors and frames. On the plus side it was a lovely bright room with lots of day light and the bed was very comfortable.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Köln

Posted May 4, 2015
Pros: Der Wagenmeister war sehr entspannt, Wir konnten das Auto während des Aufenthaltes direkt vor der Tür parken.c
Location: Die Lage ist perfekt, alles ist fußläufig zu erreichen.
Preis- Leistung super. Frühstück haben wir uns gespart, dafür gibt es viele alternativen in der Stadt.
2 out of 5
by A verified traveler

hotel corridor

Posted May 1, 2015
Pros: location
Cons: less noise
appeared as if staying in a corridor due to the constant movement of people, staff through the room
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Paderborn

Sehr gutes Hotel und zentral gelegen!

Posted Apr 30, 2015
Pros: Die Lage. Das Ambiente. Service.
Cons: Kritikpunkte hat das Hotel persönlich. Sonst keine Verbesserungsvorschläge.
Location: Altstadt, Groote Markt.
Kurztrip nach Brüssel und brauchten ein Hotel welches zentral liegt. Sehenswürdigkeiten sind alle recht schnell erreichbar. Selbst das Hotel ist eine Sehenswürdigkeit- nach unserem Reiseführer. Kostenloses parken vor dem Hotel oder kostenpflichtig, aber dann wird es in einem Parkhaus untergebracht! Die Zimmer hatten alle Annehmlichkeiten. Im Zimmerpreis waren auch 6 Getränke inklusive. Leider war unser Zimmer nicht renoviert und es gab kleinere Mängel. Zimmerwechsel haben wir nicht veranlasst, da wir nur eine Nacht geblieben sind und wir zu müde waren das Zimmer zu wechseln- der Umstand war zu groß. Das Frühstück war sehr gut und reichlich. Es wurde als Buffet angeboten. In der Nähe kann man auch frühstücken, aber wenn man nur kurz in Brüssel ist, sollte man im Hotel frühstücken. Leider etwas teuer, aber es lohnt sich. Wenn man einen längeren Aufenthalt plant, sollte man einmal dort frühstücken und sich in der Nähe ein Lokal suchen. Die Bar ist auch sehr angenehm und mit zivilen Preisen.
1 out of 5
by A verified travelerfrom Dubai

Posted Apr 29, 2015
Pros: expedia
Cons: attitude of staff. They need training in hospitality
Location: exhibition
Totally disappointed. light bulb dont work in the room. Technitian comes for repair and leaves his garbage behind. cleaners unprofessionally charging into our room. No door sign for "clean, dont disturb etc"
4 out of 5
Recommended
for Couples
by A verified travelerfrom UK

Superb location

Posted Apr 22, 2015
Got off to a bad start when they dumped us in a bad room. However upon complaining they moved us up a notch. This time room was OK. I doubt we were ever going to get one of the rooms they show on their website. Didn't bother with breakfast as it was overpriced at E35 pp Other than that a great place to stay
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Düsseldorf

Zentrale Lage

Posted Apr 21, 2015
Pros: Die Halle, das Alter der Stiel des Hotels
Cons: Renovierungen im Hotel vorantreiben aber trotzdem den Stil bewahren. Die Toilette war trotz des riesigen Badezimmers sehr eng und klein.
Location: Zentrum, viele Sehenswürdigkeiten, Einkaufsmöglichkeiten in der Nähe und zu Fuß erreichbar.
Aufgrund des kurzen Aufenthalts war die zentrale Lage ideal um die wichtigsten Dinge in Brüssel zu Fuß zu erreichen.