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Reviews of Monty Small Design Hotel

2 out of 5
Monty Small Design Hotel
101 Boulevard Brand Whitlock, Brussels

Reviews

6.8
Rating 10 - Excellent. 41 out of 303 reviews" "
Rating 8 - Good. 111 out of 303 reviews" "
Rating 6 - Okay. 85 out of 303 reviews" "
Rating 4 - Poor. 43 out of 303 reviews" "
Rating 2 - Terrible. 23 out of 303 reviews" "

7.0/10

Cleanliness

7.4/10

Staff & service

6.0/10

Amenities

6.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Peter

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2020

4/10 Poor

Eri

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Sad and disappointed at all...
Smelt cigarette in the room, no toilet paper, internet at the room so bad, television doesn't works at all and the staff not friendly.
Stayed 1 night in Feb 2020

10/10 Excellent

JAN

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2020

6/10 Okay

Filip

Stayed 2 nights in Dec 2019

8/10 Good

Anna

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Oct 2019

8/10 Good

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Cosy hotel, little bit noisy - from the 1st floor I have heard other guests walking to/from their room.
Stayed 1 night in Sep 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great breakfast, great service.
The room was lovely, we even got one with a balcony. It was all clean. The only thing would be that the floor is very freaky, but we got used to it pretty fast. Breakfast was very well done, and the employees were lovely. We needed to extend our stay by one night because of problems with our flight, and it took about 30 seconds and they even have us the same room. It was perfect.
Stayed 1 night in Aug 2019

2/10 Terrible

Mark

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Don't use Hotels.com, swindlers
This review is about hotels.com - I don't know about Monty Small. I booked on the hotels.com app. 5 minutes later the hotel texted and called me to say that they have no rooms available, and that I wasn't being charged. I was charged. So I applied for a refund. No response. Over a hundred Euros and I had to book a more expensive room for the same night. DON'T USE HOTELS.COM
Stayed 1 night in Jun 2019

8/10 Good

Chris

Liked: Cleanliness, property conditions & facilities
Happy with the red cow
Good value accommodation near to the meeting place I had to get to. Amenities close by.
Stayed 2 nights in Feb 2019

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Nov 2018

8/10 Good

Artur

Liked: Staff & service
It was already my second stay at this hotel and probably not the last one. It is very well situated. Close to the office I use to go. Usually I spent there 1-2 nights. This is enough to feel comfortable. The lift is lacking. The rest is ok. The old not-flat screen TV does not disturb me ans bed is comfortable, bed sheets clean, room is nicely warm. I like a common table to share with other guests,. Breakfasts are ok. Could be any vegetables. Reception very kind and helpful.
Stayed 1 night in Nov 2018

8/10 Good

Simon

Liked: Staff & service
Great place for a short business stay
Nice hotel with very helpful staff. It is walking distance to the airport bus (Diamant) and a pleasant walk to the EU institutions also. The breakfast is very good, as is the wifi.
Stayed 3 nights in Oct 2018

6/10 Okay

marianne, Scotland

Liked: Cleanliness, staff & service
Tiny single room but with very nice small bathroom. Noisy floors.
Stayed 4 nights in Oct 2018

2/10 Terrible

P, UK

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Kicked out
Well I’d like to say it was a great stay, close to the European Institutions etc but as they wouldn’t let me in, due to a problem, I was routed to another hotel at my own expense. The Hotel La Madeleine was much worse than the hotel I’d booked. Small single room. Noisy with shouty staff from about 5am. No en-suite facilities. Very unhappy.
Stayed 1 night in Sep 2018

8/10 Good

Aleksandra

Liked: Cleanliness, property conditions & facilities
Convenient no frill hotel at a decent price
Stayed in this hotel 3 different nights over 3 weeks. First time I got a room in a separate building across the courtyard: it was big, but the window in the bathroom wouldn't close (it was ground floor room so a bit uncomfortable) and I could hear people smoking and talking in the yard - just few meters from my door. I asked the receptionist if they will be talking so loud till late and he said yes and walked off. The wifi was very poor there and so was the water pressure. 2nd time I got a room on the top floor, much smaller, but good wifi and water pressure. The TV remote didn't work and there was only 1 bulb in the side lamp. 3rd time on the 1st floor, facing the main and noisy road, but room was nice and big. The breakfast is ok for carb eating people, for someone who wants to avoid carbs (bread and waffles) there is very little to eat. Oranges and cheese. Check in is very quick. Check out is basically leaving the key and walking out. Very close to 2 metro stations, tram and a nice supermarket with natural products. Also 5 min to Exki restaurant.
Stayed 1 night in Sep 2018

4/10 Poor

Sachin

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bad Hotel
Checked out early (Dirty Bathroom and uncomfortable) could not get a refund for all nights unused and still the city tax has not been paid back.
Stayed 5 nights in Mar 2018

8/10 Good

Kai

Liked: Staff & service
Hip - not hop
Design hotels should surprise you - and Monty is no exception. It is a budget hotel, so the expectations should be set accordingly. But the staff provides a super cose atmosphere, a bit hipstery but with a kind heart. I enjoyed my stay and will stay there again.
Stayed 1 night in Jun 2017

10/10 Excellent

Zeeshan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing friendly customer services
Good hotel with reasonable prices and very near to public transport.

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service, room comfort
Bedroom was up three flights of stairs with no lift. It was also tiny - not much bigger than the bed - but was clean and comfortable. 25 minutes to walk to area of European Parliament or 10 minutes to nearest Metro station.

8/10 Good

kevin

Liked: Staff & service

6/10 Okay

Jorge

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Convenient and affordable hotel w great breakfast!
Stayed here during a visit for meetings. The hotel was conveniently located and had good prices. The decor is not very attractive and the lack of elevator was a little inconvenient. The breakfast was excellent. In general the place was quiet and friendly. A noisy group that arrived very late one night caused a disturbance that disrupted my rest. The hotel is very small so you could hear the roust group all over. The staff was extremely cordial and helpful.

8/10 Good

Mr Gustavo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very friendly and good for the price
Good

2/10 Terrible

Richard

Disliked: Property conditions & facilities, room comfort
A warning to the unwary
This is a potentially reasonable hotel but stay was ruined by a policy of turning the heating on in the bathroom early in the morning (apparently because there would have been no hot water for the shower otherwise). Given that the daytime temperatures at the time were mid 20s C, and the room was small, this was especially crass, rendering the room uninhabitable and obliging me, when unable to elicit assurance that this situation would not be repeated, to check out a day early despite no refund being available.

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenience traded for comfort
The hotel was very reasonable but had no lift and with badly arthritic knees it was such a struggle to climb the very steep 3 floors that I abandoned thoughts of breakfast. The room was very hot and I was badly bitten in the night by insects, midges I assume. It was also unbearably noisy from heavy traffic apart form between 3 and 5 am. Finally there was a fould smell of damp/drains in the bathroom. I won't be returning.

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not what it looks like
The hotel was old, falling apart and smelt bad.

8/10 Good

Allan

Liked: Cleanliness, staff & service
Good location and very friendly staff
Some people complain about this hotel. Sure it has no elevator. Stairs are steep and narrow. Carpets are well used. OK, pretty worn in places. Its not the Four Seasons. But for the price what you get is excellent. Spotless room. Wifi. Decent breakfast - sadly no fruit but it is easy enough to buy some at many local stores. Good shower. And the communal table for breakfast? Why not. You might meet some interesting people. But most of all the staff are so friendly and welcoming to their small hotel.

8/10 Good

Sanjaya, NEPAL

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Compact and Cozy
Its a nice little hotel in the eastern side of Brussels. It takes around 20 minutes by Metro to reach the Grand Place. Everything are kept simple and nice with small design rooms. You will definitely enjoy your short stays in here.

4/10 Poor

Praha Regular

Liked: Staff & service
Disliked: Cleanliness
Solo Trip to Brussels
It's a small hotel with very cute decor however, the bathroom smelled so bad I had to burn incense just to stay in the room. There was an old rusted out towel warmer in my shower that was quite gross. There was also a cube of a television that didn't work and just took up space so I think they are focusing on the wrong thing. The night guy was ridiculous when I wanted to go out for a night cap and asked me what time I would be back because he has to let you in or you are locked out. I said I would be gone for an hour and he said Okay but he would be sleeping. They really need a better system or a someone that works at night that's actually awake and not just sleeping on the couch in the lobby. Very unprofessional. Lastly I had to pay an extra 7 euros for a tax that suddenly appeared which was disappointing because for an additional 7 euros I could have gotten another hotel. Erica was the best thing about the entire stay. She was wonderfully charming and very helpful.

6/10 Okay

Marisa, marsaskala

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
One night stay
One night stay was ok except for the incredible heat!

8/10 Good

Michael, Cork

Liked: Cleanliness, staff & service, property conditions & facilities
Good value and friendly with some minor downsides.
Just an overnight stay in a hotel I had stayed in some year's. Only downsides were that there is no lift (elevator) to the rooms, so one has to climb steep stairs with luggage and that there is no air-conditioning in the bedrooms, with most windows opening onto to busy streets. Otherwise it is good value and the staff are friendly and courteous.

6/10 Okay

Verified traveler

Disliked: Property conditions & facilities

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort

4/10 Poor

Verified traveler

Liked: Staff & service
Disliked: Property conditions & facilities
Mixed review
Staff friendly. Bed clean and comfortable. Bathroom OK. Carpet worn and looked dirty. Thermostat on radiator did not work properly, not possible to turn down heating, so had to open window for air, letting in the noise from the busy road outside. Red and dark grey decor in the entrance and stairs made it look like a brothel rather than a hotel.

6/10 Okay

Verified traveler

Liked: Staff & service
Nice quirky little hotel
Very small hotel in a re-purposed residential building. The single room was very small and had no desk, though I could use the window sill as a desk replacement. There is a small CRT TV and a minibar which I did not use. The bathroom was decent and there was a hair dryer. Breakfast is at a large table in the lounge downstairs. The selection was decent though there was no fruit.

8/10 Good

seohea, korea

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
free8734
Very good. Clean. Calm

8/10 Good

Olivier, Rouen

Liked: Cleanliness
Very nice stay
Hotel very well located. Needs some basic repair to be at the right level. Very friendly staff. Breakfast is served from 7 am but as I was leaving at 6:30, I was offered to take breakfast anyway. Highly appreciated to have a good warm coffee before driving

8/10 Good

Richard

Liked: Cleanliness, staff & service

4/10 Poor

Loloy, Birmingham, UK

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Budget Hotel
Pros: The receptionist on my second day was so friendly, very helpful, accomodating and made me feel at home. The sitting room is well decorated and nice place to relax. Wide varieties of breakfast meal. Cons: Difficult to find hotel and a distant to the city centre. Not a good experience when I arrived at the hotel and I was not greeted by the not so friendly receptionist. I was accomodated on the 4th floor with no lift and a winding steep staircase. The carpets are torn and a bit old. The windows in my room is not double glazed and very noisy from outside especially I was located in the main road. The bed is not comfy, very hard. The bathroom needs refurbishing. It was so hot at that as there is no aircon. There should be tables on the breakfast room, not just a long table which is so difficult to reach for foods.

6/10 Okay

Woluwe, UK

Liked: Staff & service
Disliked: Property conditions & facilities
Good value hotel in reasonable location
Pros: - generally quiet neighbourhood that should not be of concern to any traveller - good transport links nearby for metro, trams and busses - friendly and helpful staff - decent spread of breakfast (though this is available at a single, big table which might not appeal to everyone) Cons: - the hotel has three floors (not including the ground floor) but no lift and quite narrow stairs - the single room was very small, with no cupboards or drawers for unpacking clothes - no safe is provided either in the rooms or at reception - there was evidence of creeping dilapidation: a crack in the washbasin and the window was awkward to open and close properly - the hotel is by the traffic lights at a crossorad with a double carriageway boulevard (though certainly not the busiest in the city) and, therefore, there is, at times, a traffic noise problem especially if windows are left open However, despite the cons, the hotel does, overall, represent reasonable value for money especially by Brussels standards

4/10 Poor

Verified traveler

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Too hot, too noisy
Not a great place to stay if you have an interview the next day. The lack of air conditioning, decent curtains and double glazing meant I was kept up all night by the heat and the traffic noise.

4/10 Poor

Avid traveler w, Canada

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Fantastic staff but no internet
The staff was fantastic and very accommodating, though I was disappointed that the internet did not work in my room. Also, they did not provide fresh towels and all the croissants and bread was gone at breakfast, so the breakfast buffet was really just cereal.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Pretty but very noisy hotel
This is a nice, quirky hotel with a good buffet breakfast. The big problem was road noise that kept me awake most of the night. Too bad as I thought I had found a regular business hotel to stay in.

6/10 Okay

Natalia, UK

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Interesting stay
Hotel is easy to find. Building exterior is beautiful. Interior décor is interesting. However windows and ventilation could be improved. Would not be a comfortable stay in hot weather. However okay for short stay for business, or for families. But only stairs, and no elevator. Nice patio garden. Good lounge. Nice breakfast. Friendly staff.

6/10 Okay

Verified traveler

Liked: Cleanliness
Disliked: Room comfort
Acceptable, clean and functional
This hotel is not a premium hotel but neither is it marketed as one. It is functional in that it has a bed and en-suite bathroom in each room. My room was a single and lacked a wardrobe or anything feasible to unpack my case onto or into, beyond a chair. However it did have a coat/hat stand! I'd probably dispense with that and put something useful there instead, like a chest of drawers. The room was very small but at the price it was and should be expected. The room was clean, had a mini-bar and television. The bathroom was almost as big as the sleeping quarters and was perfectly fine. The breakfast was cold continental style and, whilst nothing special, was of good quality. The hotel has some quirky elements throughout, hence its name. The red cow positioned directly outside sets the tone! Basically this is an interesting hotel to stay in and is pretty good value for the price I paid. Just don't expect everything to be 5 star!

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service

8/10 Good

Business traveller, Luxembourg

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Small and convenient
Conveniently located in a quiet neighbourhood, about 20 minutes walk from the European quarters in Brussels. Good for business stays of one or two nights. Small rooms with good quality private bath rooms. Friendly staff. Nice, informal breakfast served from 7-10.

8/10 Good

Duncan

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Great value hotel
There was no air conditioning so the room was a bit hot but for the price I paid it was extremely good value

4/10 Poor

Simon, Peterborough, UK

Disliked: Cleanliness, property conditions & facilities, room comfort
Scruffy and overpriced
I travel to Brussels regularly, so my poor scores are in the context of Brussels not being the cleanest city, and hotel staff not being the friendliest. This is an extremely poor hotel, which is a shame because with a bit of effort it could be delightful. The room was dirty and smelt of cigarette smoke. It was so small I could hardly walk around the bed. The breakfast was actually quite good, and saved it from a 1 out of 5 score.

6/10 Okay

ajr

Liked: Staff & service
very convenient location
A small Hotel/Guest House. very basic, ideal for short business stop over. central position & therefore quite noisy at night. Good continental breakfast & friendly staff.