Ratings based on 177 Verified Reviews
They paid and stayed. We double-checked.
4.2 Room cleanliness
4.1 Service & staff
4.1 Room comfort
4.1 Hotel condition
They paid and stayed.
for Everyoneby A verified traveler from Canada
Nice airport hotelPosted Aug 2, 2014
Pros: proximity to airport. clean modern rooms
Cons: desk staff didn't know as much about how to get to places in Brussels as I expected.
Clean, modern rooms and close to the airport. It takes a while to get into Brussels using the airport shuttle and train and the train can be expensive.
for Everyoneby A verified traveler from Boston
Nice hotel close to airportPosted Jul 26, 2014
Very clean, modern and comfortable hotel. Nice and helpful staff. Dinner and breakfast in hotel is good. 3 minute drive with hotel shuttle to the airport.
for Everyoneby A verified traveler from seattle
Easy, clean spot at the airportPosted Jul 8, 2014
We had an early flight, and this hotel by the airport fit the bill. Easy check in/checkout, shuttle to the airport, clear room and excellent wifi. Nice pool and outdoor area for the kids to run around.
by Malcolm from Ontario, Canada
Adequate hotel for a one-night stay near airportPosted Jul 1, 2014
Pros: Close to airport
Small rooms, no hand-basin in toilet, bathroom door obstructs access to bed, strange room configuration, making access difficult. Buffet meal dishes not labelled but adequate food. Staff helpful.
for Everyoneby Bruce from UK
Very comfortable hotel and convenient for BrusselsPosted Jul 1, 2014
Very convenient for an early start from Brussels Airport. Buffet was not such good value for money as the food had been waiting around for quite some time. Otherwise very good.
for Everyoneby William from london
nice hotel froendly staffPosted Jun 16, 2014
Pros: its easy location to teh airport the bookable early shuttle 3am and the friendly staff
Cons: I thinkj the food and beverages, especially the food was a bit pricey!
Location: bit remote but easy to get into centre on train
I found although a airport hotel it was very quite, the staff were all very pleasant and the room spotless.
for Everyoneby A verified traveler
Posted Jun 15, 2014
Wonderfully restful night prior to flight back to U.S. Room was great, staff was friendly and helpful, breakfast was delicious and the shuttle was prompt.
for Everyoneby Jim from Winnipeg
Clean modern hotelPosted Jun 3, 2014
Cons: The second bed, listed on Expedia as a sofa bed, which was supposed to fold out. It did not. It was suitable only for reclining, not sleeping.
Location: We took a twenty minute drive into the centre of Brussels, to the market and the square, which was well worthwhile.
This hotel has a good location, close to the airport and just off the highway, and it's easy to get to. The room was furnished in a modern style, and very clean. It included a small fridge, which did not get cold enough, and a separate toilet room. There was a bit of airplane noise with the window open. Overnight parking was an additional 10 Euros.
by A verified traveler
Good location for the airportPosted May 20, 2014
Its very difficult to give a rating for this hotel as I didn't actually get the chance to stay there. Although the rating scores look bad I couldn't rate as not applicable. I booked well in advance and confirmed my booking again by email to the hotel 3 days earlier as my flight was arriving late and I would only arrive at the hotel at midnight. Everything was confirmed that my room would be available whatever time I arrived as it was pre-paid. I subsequently arrived at midnight after a 1 hour taxi journey from another airport and due to "technical issues" I didn't have a room. The staff were excellent and booked another hotel for me - all costs including return taxi fares were paid by the hotel. The down side was that I needed to be at Zaventem airport and not a 30 min journey away in central Brussels. I would be very wary of using Novotel again.
for Personal Eventby Skye from Romford
weekend tripPosted May 13, 2014 on Hotels.com
The staff were really welcoming and happy to help. Our original room was very suitable however very dusty so we asked to be moved and were given a better cleaned room. Restaurant was fully booked so we explored the central city and found a good place to eat. Shuttle service really frequent and and added bonus in terms of our booking.