Ratings based on 239 Verified Reviews

They paid and stayed. We double-checked.
4.1 out of 5
97% of guests recommend
4.5 Room cleanliness
4.1 Service & staff
4.4 Room comfort
4.3 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Couples
by A verified traveler

Posted Jul 30, 2015
Pros: Cleanliness and comfort Convenient location
Cons: More storage space (drawers) in the room Breakfast was rather expensive. Suggest different rate if not having cooked breakfast
Location: Museums, parks, eateries
Convenient. Close to train station. Good location to access centre of city to visit museums, palaces, cathedral, parks etc.
3 out of 5
by A verified traveler from Iceland

Lack of service

Posted Jul 29, 2015
We stayed for 3 days on the last full day our room was not serviced, bed not made, towles not changed tea coffee not replenished after I complained around 5pm about the lack of service, 2 staff members came to the room and gave us two new towles and nothing else. This type of service is not even good enough for a 2 star hotel. The location oh the hotel was good for the main train station, but there are several other hotels in the same area and I would recommend staying at one of them if staying for more than one night
4 out of 5
Recommended
for Everyone
by A verified traveler from Seoul

편안한 숙박이었어요.

Posted Jul 19, 2015
런던에서 브뤼셀로 들어가는 역에서 무척 가까움. 호텔 자체는 좋으나 주변지역은 좀 지저분함. 하지만 파리로 들어가는 기차를 탈것을 생각하면 위치상 상당히 좋음. 주요 관광지까지는 걸어서 20분 거리에 다 있음.
3 out of 5
Recommended
for Everyone
by A verified traveler from London

Double booked room

Posted Jul 3, 2015
Turned up at 11pm and given a room key, on entering room and turning light on we found someone else already in the bed which I am sure was as much a shock for them as it was for us.
5 out of 5
Recommended
for Everyone
by A verified traveler

Waterloo Visit

Posted Jun 22, 2015
Pros: The closeness to Eurostar Brussels Midi Station
Cons: Breakfast very expensive, cheaper to eat out!
Location: As above, will use again to visit the Waterloo site
An excellent position for Eurostar and for visiting the Waterloo site. Helpful staff, comfortable room and very quiet, no disturbance at night. Good choice if you want easy station access and easy walk into the centre.
4 out of 5
Recommended
for Everyone
by A verified traveler from Ticino ( Svizzera )

Hotel a due passi dalla Gare du Midi

Posted Jun 22, 2015
Ottima esperienza, posizione molto comoda a due passi dalla stazione ferroviaria e dalla stazione metro. Albergo molto pulito e malgrado la camera desse sulla strada principale, era isolata molto bene, quindi silenziosa.
4 out of 5
Recommended
for Everyone
by A verified traveler from Australia

Brussels short stay

Posted Jun 6, 2015
Pros: Easy to get around and handy to station, a bit of a seedy area but around most stations it usually is, this station more so than most.
Cons: There's nothing really the hotel can do,they fulfilled their duty, they can't alter what is outside their walls
Location: As I said, transport was close and also most things were within walking distance
The Novotel represented value and convenience for a short stay in Brussells, room was clean and well appointed, breakfast was excellent.
5 out of 5
Recommended
for Everyone
by A verified traveler from Adelaide

Nice room friendly staff

Posted May 28, 2015
Staff in this hotel was very friendly, it is secure, maybe a bit too secure. Rooms are tidy and seems to be renovated quite recently.
5 out of 5
Recommended
for Everyone
by A verified traveler from UK

Excellent

Posted May 21, 2015
Excellent in every way. Staff were very willing to respond to a couple of requests.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted May 10, 2015
Verkehrsgünstig gelegen und trotzdem ruhig . Die Altstadt ist in Ca 15min zu Fuß erreicht.