Dear guest, First of all, we would like to thank you for taking the time to share your feedback. We are delighted to read that you enjoyed the comfort of our rooms, our quality facilities and the friendliness of our staff. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Best Regards, Guest Relations

Dear guest, First of all, we would like to thank you for taking the time to share your feedback with us. We are thrilled to read that you enjoyed the cleanliness and comfort of our rooms and the friendliness of our staff. We strive to provide exceptional experiences for every guest, and your positive feedback serves as a great encouragement. We look forward to the opportunity of welcoming you back in the future for another pleasant stay. Best regards,

Dear guest, First of all, we would like to thank you for taking the time to write a review about your stay with us. We are more than delighted to hear that you enjoyed the cleanliness of our property and kindness of our staff.While we understand that the station area may not be the most attractive part of the city, it does offer numerous transportation advantages. With immediate access to all public transport options such as buses, trams, etc., it allows for quick and convenient access to the city center, as well as national and international train connections. Once again, thank you for sharing your experience with us, and we look forward to the opportunity of welcoming you back in the future.Best Regards,

Dear guest, First of all, we would like to thank you for taking the time to share your feedback with us.We truly appreciate your kind review of your recent stay with us. We strive to provide exceptional experiences for every guest, and your positive feedback serves as a great encouragement. We look forward to the opportunity of welcoming you back in the future for another pleasant stay. Best regards,

Dear guest, First of all, we would like to thank you for taking the time to share your feedback with us. We are sorry that you experienced an unsatisfactory level of service while staying with us at Novotel Brussels Centre Midi Station. As part of the Accor Group, we strive to offer our guests the highest standards of service and hospitality and it is clear that we have not achieved this goal with your stay. Please be assured that our establishment is strictly non-smoking, and we are disappointed to learn that the room you occupied did not meet our standards. We have already informed our Housekeeping and Reception teams about your experience to ensure that the necessary measures will be implemented to prevent this situation from happening again. Please accept our sincere apologies, and feel free to reach out to us directly if there is anything we can do to rectify this situation. Thank you again for your feedback as it helps us to continually strive towards providing our guests with an enjoyable experience. Best Regards,

Dear guest, First of all, we would like to thank you for taking the time to write a review about your stay with us. Our team strives to provide the best possible customer service, so we are always pleased to hear when we succeed. We are also thankful that you found our room clean and spacious, as comfort is something we prioritize highly here at Novotel. We look forward to welcoming you back if your travels bring you back to Brussels in the future! Best Regards, Christina, Guest Relation

Dear guest, We very much appreciate your review regarding your stay at the Novotel Brussels Midi. We are more than pleased that you enjoyed our rich continental breakfast buffet. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Best Regards,

Dear guest, First of all, we would like to thank you for taking the time to share your feedback about your stay with us.We are truly sorry to read that your experience wasn't up to your expectations. However, We are particularly surprised to hear that you were disturbed by some noises, as all of our rooms, recently renovated, are well soundproofed. Your feedback is very important to us and will be taken into account as we work to provide the perfect guest experience. Once again, thank you for your comment and we hope that we will get the chance to welcome you again. Best Regards,

Dear Guest, First of all, we would like to thank you for taking the time to share your feedback with us. We are delighted to hear that you had a very good stay. Our hotel's convenient location near Brussels Midi Station is indeed ideal and offers easy access to transportation options. We appreciate your kind words and hope to have the opportunity to welcome you back to our hotel in the future. Best Regards,

Dear Guest, First of all, we would like to thank you for taking the time to share your feedback with us. We are delighted to hear that you had a very good stay and enjoyed our eco friendly initiatives as well as our rich continental breakfast buffet.Our hotel's convenient location near Brussels Midi Station is indeed ideal and offers easy access to transportation options. We appreciate your kind words and hope to have the opportunity to welcome you back to our hotel in the future. Best Regards,

Dear guest, We very much appreciate your review regarding your stay at the Novotel Brussels Midi. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Best Regards,

Dear guest, First of all, we would like to thank you for taking the time to share your feedback with us. We truly appreciate your kind review of your recent stay with us. We strive to provide exceptional experiences for every guest, and your positive feedback serves as a great encouragement. It is also true that like in all big cities, the station areas are not the most pleasant but it offers many advantages such as an immediate access to all public transport (buses, trams, etc.) allowing you to get to the city center in a few minutes as well as international or national train connections.We look forward to the opportunity of welcoming you back in the future for another pleasant stay. Best regards,

Dear And and Kim, We would like to thank you for your comments regarding your stay with us. It is always a pleasure to receive positive feedback. We are glad to hear that you had a pleasant moment in the room you had but also with our staff. We always encourage them to have a good time with our entire guest. As you said, it is true that the hotel enjoy one of the best location to go around all Brussels.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Guillaume Front Office Manager

Dear Lynda, We would like to thank you for your comments regarding your stay with us. It is always a pleasure to receive feedback. It gives us the opportunity to provide a better service.We are glad to hear that you had a pleasent moment with us and in particular with our staff.We will transfer your review. They will appreciate.As you said, it is true that the hotel doesn't enjoy a good look and feel but it is great location regarding the public transport. Indeed you can go everywhere in Brussels from the Midi Station.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,