Ratings based on 282 Verified Reviews

They paid and stayed. We double-checked.
4.3 out of 5
97% of guests recommend
4.5 Room cleanliness
4.4 Service & staff
4.3 Room comfort
4.4 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveler from palm Harbor, FL

Nice hotel in Brussels City Centre

Posted Jul 31, 2014
We arrived at hotel early and were greeted warmly and were able to check in. The hotel was nice and had extra amenities. It was very close to the train station and city center.
4 out of 5
Recommended
for Families
by A verified traveler from Belfast

Great access to Central Station and Agora Square

Posted Jul 24, 2014
Pros: Location was excellent.
Bike hire, coffee and trains all within 100 metres of hotel.
4 out of 5
Recommended
for Everyone
by A verified traveler from Seattle

great hotel for family

Posted Jul 23, 2014
Pros: Location, location and location
Cons: Friendly hotel staff
Location: grand place, Brussels central station, Metro and lots of eating joints..
We stayed with 2 kids, and its located convenient next to Grand Place and metro station. Lots of food options. Only draw back is the hotel staff they seem to be less helpful than other Novotel hotels that i have stayed. Overall positive experience with the hotel.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jul 17, 2014
Perfect location to visit Brussels. Really close. To main attractions : Grand Place, etc. which are in a walking distance. Good breakfast ( 17 euros) and free for children .
4 out of 5
Recommended
for Everyone
by A verified traveler from Houston TX

Terrific location, good value

Posted Jul 16, 2014
Can't beat the location for a tourist visit - a few steps from the Central station and Grand Place. Well run hotel, no issues
4 out of 5
Recommended
for Everyone
by A verified traveler from Northern Ireland

Great hotel in the center of Brussels

Posted Jul 8, 2014
Pros: Location, decor and cleaniness
Cons: Dinner menu and pricing.
Location: Heart of the main streets of bustling brussels.
Great hotel where I stayed for 4 nights with my little son. We had the top floor and it was very quiet. Train station is only few minutes away from the hotel and lots of restaurants and shops very near by. The staff was pleasant, the brekfast was lovely. We tried dinner as well one night but I was dissapointed..had some salmon that came in a jar. It was hard and over cooked..like it had been sitting in it for days..my sons pasta was as poor. Also very expensive what you got for your money! That was the only down side if the stay...eat outside the hotel if you can. Would definiately stay again if visiting Brussels.
4 out of 5
Recommended
for Everyone
by A verified traveler from London

Great Location

Posted Jul 8, 2014
Excellently situated within two minutes walking of the Grand Place and also of Brussels Central rail station which connects easily with the airport and the Eurostar. Rooms comfortable and clean. Free wifi with hotel computers free to use. Bar drinks not excessively priced.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jun 30, 2014
Pros: see above
Location: The best feature--its central location, in the heart of the city.
Loved the location and the amenities. Classy, with friendly staff.
5 out of 5
Recommended
for Everyone
by Ann & Bill from Oakville

Nice Hotel very Central

Posted Jun 16, 2014
Pros: Very Clean, Central to Everything Staff wonderful
Location: Close to Everything
Great Hotel, Clean, Staff Wonderful, Handy to Railway Station and Grand Place
5 out of 5
Recommended
for Everyone
by A verified traveler

Weekend in Brussels

Posted May 26, 2014
We had a lovely time in Brussels, location is a few minutes walk from mannequin pis, 1 minute to grand place and the chocolate shops in the galleria. Staff were very friendly and helpful. Could not fault anything.