Ratings based on 301 Verified Reviews

They paid and stayed. We double-checked.
4.3 out of 5
97% of guests recommend
4.5 Room cleanliness
4.4 Service & staff
4.3 Room comfort
4.4 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveler from Cardiff

great hotel 2 mins from Grand Place

Posted Aug 22, 2014
Pros: situation
Cons: cheaper breakfast!
Location: brilliant location 2 mins to Grand Place 1 min to car park and train station
Stayed in 1 room with my husband and 2 teenage children which normally is a tight squeeze but this one was slightly larger. The hotel is right next to a car park and the main train station but you wouldn't know it as they are both under ground so no noise from them and you can't see them. Lovely surrounding area full of shops and restaurants. Short walk to a few of the main sights such as the Grand Place.
3 out of 5
Recommended
for Families
by A verified traveler from poole uk

superb location

Posted Aug 18, 2014
Pros: location, ease of access
Cons: proper cups rather than cardboard for coffee in the room
Location: brilliant location, easy walk to most of the sights or to transport connections
room a bit cramped for "deluxe" but functional with very good sound proofing, comfortable bed & nice size fold out bed for child
5 out of 5
Recommended
for Everyone
by A verified traveler from London

Excellent hotel

Posted Aug 17, 2014
Pros: Excellent location, room had everything - fridge, safe, free wifi
Cons: Everything was excellent in the room, we would have liked a ice machine .....
Location: Very central location, with car park right next door. Excellent for visiting the City.
We have just spent two nights at the Novetel in Brussels. The main reason for our visit was to see the carpet of flowers which is in the Grande Place for one weekend every two years. This hotel was perfect for our visit. It was just round the corner from the Grande Place with parking very close. The hotel was very clean and modern. The room was excellent. It had a fridge and a safe and free wifi. All in all an excellent experience, the carpet of flowers was amazing!
5 out of 5
Recommended
for Families
by A verified traveler

Hotel in central Brussels

Posted Aug 6, 2014
Pros: Modern, friendly, efficient and accommodating
The hotel was very central a short walk from the main train station, right off the Grande Place and within easy walking distance to the cathedral, palace, museums - important for us as we have a 5 year old and a 7 year old. The pull out beds for the children in the room were very comfortable and we took advantage of the parents pay for breakfast children go free offer. The hotel staff couldn't have been more friendly and we loved popping back in to the hotel for brief rest bites from the hustle and bustle of a busy vibrant capital outside.
4 out of 5
Recommended
for Everyone
by A verified traveler from Saskatoon, Canada

Great location

Posted Aug 4, 2014
Pros: Location, location, location.
Cons: Elevator is a little wonky. People kept getting briefly trapped inside, making it bad for claustrophobics.
Location: The Grand Place has amazing architecture, there are tons of shops and restaurants all around, and you can easily walk to many of the museums.
We loved our stay here, mainly due to the wonderful location. Everything we really wanted to see in Brussels was in walking distance. The hotel itself was fine, with a Scandanavian-type (to my unrefined eyes) of decor. The elevator was a little wonky, as it seemed to get confused by its card-swiping system, but not a big deal unless you're in a real hurry. The location's short walk to the Grand Place, and all the areas' wonderful shopping and restaurants, makes this a terrific place to stay.
5 out of 5
Recommended
for Everyone
by A verified traveler from Calgary

Hotel stay for TomorrowLand

Posted Aug 1, 2014
Pros: Everything! hotel is in great location; great shape; clean rooms and free wi-fi helps keep you connected. Most of the rooms look updated and new.
Cons: Everything was great, no issues at all.
Location: Close to Grand Place Market, lots of eateries and great architecture adorns the square for your viewing pleasure.
Hotel was great! Easy taxi cab line right outside; clean; lobby looks new and chic; rooms are great as well; well maintained and great pricing for summer time high.
5 out of 5
Recommended
for Everyone
by A verified traveler from palm Harbor, FL

Nice hotel in Brussels City Centre

Posted Jul 31, 2014
We arrived at hotel early and were greeted warmly and were able to check in. The hotel was nice and had extra amenities. It was very close to the train station and city center.
4 out of 5
Recommended
for Families
by A verified traveler from Belfast

Great access to Central Station and Agora Square

Posted Jul 24, 2014
Pros: Location was excellent.
Bike hire, coffee and trains all within 100 metres of hotel.
4 out of 5
Recommended
for Everyone
by A verified traveler from Seattle

great hotel for family

Posted Jul 23, 2014
Pros: Location, location and location
Cons: Friendly hotel staff
Location: grand place, Brussels central station, Metro and lots of eating joints..
We stayed with 2 kids, and its located convenient next to Grand Place and metro station. Lots of food options. Only draw back is the hotel staff they seem to be less helpful than other Novotel hotels that i have stayed. Overall positive experience with the hotel.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jul 17, 2014
Perfect location to visit Brussels. Really close. To main attractions : Grand Place, etc. which are in a walking distance. Good breakfast ( 17 euros) and free for children .