Exterior

Reviews of Park Inn by Radisson Brussels Midi

3 out of 5
Park Inn by Radisson Brussels Midi
Place Marcel Broodthaers, 3, Brussels

Reviews

8.4

Very Good

Rating 10 - Excellent. 408 out of 1003 reviews" "
Rating 8 - Good. 425 out of 1003 reviews" "
Rating 6 - Okay. 109 out of 1003 reviews" "
Rating 4 - Poor. 35 out of 1003 reviews" "
Rating 2 - Terrible. 26 out of 1003 reviews" "

8.6/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

6/10 Okay

Rebecca

Traveled with family
Disliked: Amenities
Not worth the price.old. Unsafe area. Not what we expected
Stayed 1 night in Feb 2024

8/10 Good

Ingrid

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was good a part from the pillows. They were of poor quality and felt like I was sleeping on cotton wool balls, very uncomfortable. Should invest in better quality pillows that is the only negative thing I can say. Everything else was fine ☺️
Stayed 3 nights in Mar 2024
Response from Said on Mar 15, 2024
Dear Ingrid, Thank you for sharing your feedback with us. We are delighted to hear that you have enjoyed the stay in our Hotel . We take the guest's feedback seriously, and regarding (the negative point you mentioned) we will make sure to transfer your feed back to the responsible department in order to take the appropriate actions to make your next stay more delightful. Our goal is to ensure that all our guests have a pleasant and memorable experience during their stay with us. Best regards, Said Bayoumi - Front Desk Team - Park Inn by Radisson Brussels Midi

10/10 Excellent

christiana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice property nice room and friendly people
Stayed 3 nights in Mar 2024
Response from Said on Mar 15, 2024
Dear christiana, Thank you for sharing your feedback with us. We are delighted to hear that you have enjoyed the stay in our Hotel specially pointing out the nice room and friendly people. We take the guest's feedback seriously and our team will take the appropriate actions in order to make your next stay more delightful. Our goal is to ensure that all our guests have a pleasant and memorable experience during their stay with us. Best regards, Said Bayoumi - Front Desk Team - Park Inn by Radisson Brussels Midi

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024

2/10 Terrible

Elizabeth

Stayed 1 night in Jan 2024

8/10 Good

D J

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel and location to Brussels Midi
The location is excellent. The room was perfect for our needs and very comfortable. The breakfast manager (From Portugal) was most attentive and very helpful. The only downside was that the hotel could not provide English TV channels.
Stayed 2 nights in Dec 2023

8/10 Good

Karyn

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My only negative is that I exchanged messages with the hotel as I was traveling with my daughter and her baby and she needed our assistance. We asked for adjoining rooms months in advance, reminding them in the weeks and days before our arrival. At checkin they told us there’s no way we could get adjoining rooms, in fact, they put us on separate floors. This severely impacted us for the 5 nights we stayed there. For this reason, we will not stay here again.
Stayed 5 nights in Nov 2023

6/10 Okay

Yusuke

Disliked: Staff & service
Stayed 1 night in Nov 2023

10/10 Excellent

Ian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

8/10 Good

Gregory

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Very convenient location. Great staff. Room adequate for my needs. WiFi good. But would not want to stay for more than 1 night at a time. Only negative is the temperature regulation is inadequate for a room with a southern exposure.
Stayed 1 night in Oct 2023
Response from Vanessa - Operations Manager on Nov 2, 2023
Dear Gregory,Thank you for choosing to stay with us and for taking the time to share your valuable feedback. We're thrilled to hear that you found our location convenient and that our staff met your expectations. We appreciate your kind words regarding our room amenities and the quality of our WiFi.We apologize for any discomfort caused by the temperature regulation. We take your comments seriously and will look into ways to improve this aspect. Your feedback is invaluable in helping us enhance the overall guest experience.We hope to have the opportunity to welcome you back in the future and provide you with an even more enjoyable stay.Warm regards,

10/10 Excellent

Ping

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's an excellent place for anyone who wants to take a train to the Paris airport.
Stayed 1 night in Oct 2023
Response from Vanessa - Operations Manager on Nov 2, 2023
Dear Ping,Thank you for taking the time to share your feedback with us. We are delighted to hear that you found our location convenient for your travels.Our team strives to provide a seamless and comfortable experience for all our guests, and we are thrilled that we could contribute to your positive stay.We look forward to welcoming you back in the near future and providing you with another exceptional experience.Best regards,

10/10 Excellent

Jeffrey

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location especially if you're traveling via trains.
Stayed 5 nights in Oct 2023
Response from Vanessa - Operations Manager on Nov 2, 2023
Dear Jeffrey,Thank you for taking the time to share your feedback with us. We're delighted to hear that our location was convenient for your travel needs. We strive to provide a convenient and accessible experience for all our guests, and we're glad that our location met your expectations.We hope to welcome you back soon and provide you with an even more enjoyable stay.Best Regards,

8/10 Good

Kirk

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This location is right across from the Gare du Midi doors. It made getting to the Eurostar train very easy. Needs to have a guide to the Brussels tram, bus and Metro lines for guests.
Stayed 2 nights in Sep 2023
Response from karim on Sep 22, 2023
Dear Mr KirkThank you for taking the time to share your feedback with us. We're pleased to hear that our convenient location in close proximity to Gare du Midi was beneficial for your travel plans, especially in accessing the Eurostar train.We greatly value your suggestion regarding providing a guide for the Brussels tram, bus, and Metro lines for our guests. This is an excellent idea, and we will certainly look into implementing it to enhance the convenience of our guests' travels.Your comments are important to us, and we appreciate your contribution to our continuous improvement efforts. If you have any further suggestions or feedback, please do not hesitate to reach out.We hope to welcome you back in the future and provide you with an even more enjoyable stay.Warm regards,H'Didouane KarimFront Office ManagerPark Inn by Radisson Brussels Midi Hotel

8/10 Good

Joseph

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel for Brussels Zuid station access
If you are looking for somewhere to stay that is convenient to Brussels Zuid train station - this is a great spot. The staff are friendly. The building is clean and because of an exterior door to the complex it feels safe too.
Stayed 2 nights in Sep 2023
Response from karim on Sep 22, 2023
Dear JosephThank you for taking the time to share your positive experience with us. We are delighted to hear that our location near Brussels Zuid train station met your expectations and added convenience to your stay.It is also heartening to know that you found our staff friendly and the building clean. Ensuring a safe and secure environment for our guests is a top priority, and we're glad to hear you felt comfortable during your time with us.We look forward to welcoming you back in the future and providing you with another pleasant stay.Warm regards,H'Didouane KarimFront Office ManagerPark Inn by Radisson Brussels Midi Hotel

6/10 Okay

Adel

Disliked: Property conditions & facilities
Pillow’s not enough
Stayed 1 night in Sep 2023
Response from Vanessa - Operations Manager on Sep 14, 2023
Dear Adel,Thank you for taking the time to share your feedback with us. We genuinely appreciate your input as it helps us improve the guest experience.I'm sorry to hear that you found the pillows in your room to be insufficient. Your comfort is of the utmost importance to us, and we apologize if the pillows did not meet your expectations.We would have been more than happy to provide additional pillows or make adjustments to ensure your stay was as comfortable as possible had we known about this during your stay. Please know that we always strive to accommodate our guests' needs to the best of our ability.Once again, thank you for choosing to stay with us, and we look forward to welcoming you back.Warm regards,

8/10 Good

Alexander

Liked: Staff & service, property conditions & facilities, room comfort
Disliked: Cleanliness
Well placed hotel
Convenient well placed hotel. Good spacious room. Great helpful staff. Room wasn't particularly clean, hairs in the bathroom and bed and the bathroom was a bit grubby.
Stayed 1 night in Aug 2023
Response from karim on Sep 22, 2023
Dear AlexanderThank you for taking the time to share your feedback regarding your recent stay at our hotel. We greatly value your input.We're pleased to hear that you found our hotel conveniently located with spacious rooms, and we appreciate your kind words about our helpful staff.However, I sincerely apologize for the cleanliness issues you encountered in your room. This is certainly not the standard we aim to uphold, and I assure you that I will address this matter with our housekeeping team to ensure immediate improvements.Your comments are important to us, and we are committed to making the necessary changes to ensure a more enjoyable stay for our guests.If there are any specific details you would like to share or if you have any further concerns, please feel free to contact me directly at [your contact information].Once again, I apologize for any inconvenience caused, and I hope to have the opportunity to welcome you back for a more satisfying experience in the future.Warm regards,H'Didouane KarimFront Office ManagerPark Inn by Radisson Brussels Midi Hotel

10/10 Excellent

Hideo

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good Hotel
Stayed 1 night in Aug 2023
Response from Vanessa on Aug 29, 2023
Dear Hideo,Thank you for choosing to stay with us and for taking the time to leave a review. We're thrilled to hear that you enjoyed your time at our hotel!Our team works diligently to provide a comfortable and enjoyable experience for all our guests, and it's fantastic to know that you had a positive stay. If there's anything specific you appreciated or found particularly impressive, please feel free to share your thoughts with us.We look forward to welcoming you back in the future. If there's anything we can do to make your next stay even better, please don't hesitate to let us know.Best regards,

10/10 Excellent

James

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2023
Response from Front Office Team on Aug 20, 2023
Thank you for taking the time to share your feedback with us. We are delighted to hear from you that you have enjoyed your recent stay with us, specially the great location, the cleanliness , spacious rooms and the best service of our staff, It is always a pleasure to have you as our guest and on behalf of all the ambassadors at Park Inn by Radisson Brussels Midi. We look forward to welcoming you back.

2/10 Terrible

Nagaraju

Traveled with family
Disliked: Amenities
The area around is worst
Stayed 1 night in Jul 2023
Response from Karim H'Didouane on Aug 1, 2023
Dear Nagaraju Thank you for choosing Park Inn by Radisson Brussels Midi for your recent stay, and for sharing your feedback with us. We value your input, and we apologize for any inconvenience you may have experienced with the surrounding area.As a hotel, we understand the significance of the surrounding environment in contributing to our guests' overall experience. While we have limited control over the area outside our premises, we are committed to ensuring a comfortable and safe environment within our hotel for all our guests.We appreciate your feedback, and we will take it into consideration as we continuously work to enhance our offerings and services. We are dedicated to providing our guests with a pleasant stay, and your comments will be instrumental in our efforts to improve.If there are specific concerns you would like to share or if there's anything we can assist you with, please don't hesitate to reach out to our front desk team. We are always here to help and ensure that your stay with us is as enjoyable as possible.Once again, we apologize for any inconvenience you may have faced, and we hope you'll give us another opportunity to host you during your future visits to Brussels.Best regards,Karim H'DidouanePark Inn by Radisson Brussels Midi

10/10 Excellent

Ronald

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2023
Response from Front Office - Park Inn on Jul 21, 2023
Thank you for your feedback regarding your stay at Park Inn by Radisson Brussels Midi. We are pleased to hear that you enjoyed your time with us and hope to welcome you back to our hotel in the near future.If we can be of any further assistance please do not hesitate to get in touch.Best regards,Park Inn by Radisson Brussels Midi

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2023
Response from Front Office Team on Jul 9, 2023
Dear Thank you very much for your beautiful review! It is a real pleasure to know that you have enjoyed your stay with us, and also our friendly staff! We work harder every day to make everyone feel home and comfortable. We hope to see you again very soon!Kind regards,Front Office Team - Park Inn by Radisson Brussels Midi

10/10 Excellent

David

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
You can't beat this location if you're getting off a train at Midi. It's directly across from the station and it's a great place for a peaceful night sleep. Great bed, great service and an overall great experience!
Stayed 1 night in Jun 2023
Response from Vanessa on Jun 27, 2023
Dear David, Thank you for taking the time to share your feedback from your visit to Park Inn by Radisson Brussels Midi.We are delighted to read from your review that you enjoyed your recent stay with us and we also appreciate you pointing out the service you received from our team members ! It is always a pleasure to have you as our guest and on behalf of all the ambassadors at Park Inn by Radisson Brussels Midi, I look forward to welcoming you back.Sincerely, Vanessa DanielePark Inn by Radisson Brussels Midi

8/10 Good

Jyrki

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2023
Response from Front Office Team on Jun 8, 2023
Dear MartinThank you very much for your beautiful review! It is a real pleasure to know that you have enjoyed your stay with us! We work harder every day to make everyone feel home and comfortable. We hope to see you again very soon!Kind regards,Front Office Team - Park Inn by Radisson Brussels Midi

2/10 Terrible

gustavo

Stayed 1 night in Jun 2023
Response from Front Office - Park Inn on Jul 18, 2023
Dear GustavoThank you for taking the time to share your feedback from your visit to the Park Inn by Radisson Brussels Midi . Please accept my sincere apologies for the shortfalls you encountered It is always a pleasure to have you as our guest and on behalf of all the ambassadors at Park Inn by Radisson Brussels Midi , I look forward to welcoming you back.Sincerely, General ManagerPark Inn by Radisson Brussels Midi

10/10 Excellent

Martin

Stayed 1 night in Jun 2023
Response from Front Office Team on Jun 8, 2023
Dear MartinThank you very much for your beautiful review! It is a real pleasure to know that you have enjoyed your stay with us! We work harder every day to make everyone feel home and comfortable. We hope to see you again very soon!Kind regards,Front Office Team - Park Inn by Radisson Brussels Midi

10/10 Excellent

Rubi

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2023
Response from Front Office Team on Jun 4, 2023
Dear RubiThank you very much for your beautiful review! It is a real pleasure to know that you have enjoyed your stay with us and in particular the staff! We work harder every day to make everyone feel home and comfortable. We hope to see you again very soon!Kind regards,Front Office Team - Park Inn by Radisson Brussels Midi

6/10 Okay

Mathew

Traveled with partner
Liked: Amenities, property conditions & facilities
Hotel is close to train station and was easy to locate. Check in was fast and staff was mostly friendly. We stayed in a corner room, 516 and while the room was spacious it was a bit dirty. There were questionable stains on the carpet and bedding and chair in the room. Blood stains on the sheets and the bed only had two very small flat pillows. We requested additional pillows. Bathroom - the toilet did not flush well and we had to flush 6-7 times each time. The windows had shades but one was broken. Room had literally no hotel information for guests which I found bizarre. Some of the staff was lovely and very friendly and some were frankly rude. I’d stay again simply because of the location and nice breakfast buffet.
Response from karim on May 16, 2023
Dear Mathew Thank you for taking the time to share your feedback from your visit to Park Inn by Radisson Brussels MidiPlease accept my sincere apologies for the shortfalls you encountered as you have mentioned, and those points will be highly taken under consideration and informed to the concerned department heads to seek a prompt improvement for cleaning of the room , technical issue in the room and the services provided.It is always a pleasure to have you as our guest and on behalf of all the ambassadors at Radisson Blu Sohar, I look forward to welcoming you back.Sincerely, KarimFront Office SupervisorPark Inn by Radisson Brussels Midi

10/10 Excellent

Mr N

Stayed 2 nights in May 2023
Response from Front Office Team on May 10, 2023
Dear Mr NThank you very much for your beautiful review! It is a real pleasure to know that you have enjoyed your stay with us! We work harder every day to make everyone feel home and comfortable. We hope to see you again very soon!Kind regards,Front Office Team - Park Inn by Radisson Brussels Midi

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in May 2023
Response from Front Office Team on May 10, 2023
Dear Thank you very much for your beautiful review! It is a real pleasure to know that you have enjoyed your stay with us! We work harder every day to make everyone feel home and comfortable. We hope to see you again very soon!Kind regards,Front Office Team - Park Inn by Radisson Brussels Midi

8/10 Good

Matthew

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 3 nights in May 2023
Response from Front Office Team on Jun 1, 2023
Dear MatthewThank you very much for your beautiful review! It is a real pleasure to know that you have enjoyed your stay with us and in particular the staff! We work harder every day to make everyone feel home and comfortable. We hope to see you again very soon!Kind regards,Front Office Team - Park Inn by Radisson Brussels Midi

4/10 Poor

Nicholas

Business traveler
Disliked: Property conditions & facilities
Stayed 1 night in Apr 2023
Response from Front Office Team on Jun 4, 2023
I'm sorry to hear that you had a negative experience at the hotel. We appreciate your feedback and apologize for any inconveniences you may have encountered. We always strive to provide a pleasant stay for our guests, and we will take your comments into consideration to improve our services. Thank you for bringing this to our attention.

8/10 Good

Rodney

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Did not have a restaurant as indicated on website. Only had bar food fortunately it was very good.
Stayed 3 nights in Apr 2023
Response from Front Office Team on Apr 18, 2023
Dear RodneyThank you very much for your beautiful review! It is a real pleasure to know that you have enjoyed your stay with us and in particular the bar! We work harder every day to make everyone feel home and comfortable. We hope to see you again very soon!Kind regards,Front Office Team - Park Inn by Radisson Brussels Midi

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
10/10
Really impressed with this hotel. I checked in super late, the guy at the desk was super friendly but not overbearing. The hotel paid attention to my special requests. My room was great. Honestly very hard to fault anything about my stay here. I would 100% stay here again.
Stayed 1 night in Apr 2023
Response from Front Office Team on Apr 18, 2023
Dear Thank you very much for your beautiful review! It is a real pleasure to know that you have enjoyed your stay with us and in particular the staff! We work harder every day to make everyone feel home and comfortable. We hope to see you again very soon!Kind regards,Front Office Team - Park Inn by Radisson Brussels Midi

10/10 Excellent

Cecilia

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very conveniently placed hotel, good value for money.
Stayed 4 nights in Apr 2023
Response from Front Office - Park Inn on Apr 17, 2023
Dear CeciliaThank you very much for your beautiful review! It is a real pleasure to know that you have enjoyed your stay with us! We work harder every day to make everyone feel home and comfortable. We hope to see you again very soon!Kind regards,Front Office Team - Park Inn by Radisson Brussels Midi

8/10 Good

d ann

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Mar 2023
Response from Front Office Team on Apr 1, 2023
Dear D annThank you very much for your beautiful review! It is a real pleasure to know that you have enjoyed your stay with us and in particular the staff! We work harder every day to make everyone feel home and comfortable. We hope to see you again very soon!Kind regards,Front Office Team - Park Inn by Radisson Brussels Midi

10/10 Excellent

Kin Man

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
excellent breakfast, large room, and service were excellent.
Stayed 4 nights in Mar 2023

10/10 Excellent

Jose

Traveled with pets
Liked: Cleanliness, staff & service, property conditions & facilities
Great service and staying.
Stayed 1 night in Mar 2023
Response from Front Office - Park Inn on Mar 26, 2023
Dear JoseThanks for your nice review,We hope you enjoyed your stay with us;See you the next tile!

10/10 Excellent

Carla

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel right across from the Gare Midi/Zuid. Room was large and very clean, quiet, safe hotel. Bathroom was huge. Beds very comfortable. Some restaurants and a small city grocery store easy walking distance.
Stayed 1 night in Feb 2023
Response from Front Office - Park Inn on Feb 22, 2023
Dear CarlaThank you very much for your beautiful review! It is a real pleasure to know that you have enjoyed your stay with us! We work harder every day to make everyone feel home and comfortable. We hope to see you again very soon!Kind regards,Front Office Team - Park Inn by Radisson Brussels Midi

10/10 Excellent

Philip

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Clean spacious rooms.
Stayed 2 nights in Feb 2023
Response from Front Office Team on Feb 7, 2023
Dear PhilipThank you very much for your beautiful review! It is a real pleasure to know that you have enjoyed your stay with us and in particular the staff! We work harder every day to make everyone feel home and comfortable. We hope to see you again very soon!Kind regards,Front Office Team - Park Inn by Radisson Brussels Midi

8/10 Good

agnes

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
The water is very hard They should provide cream
Stayed 1 night in Jan 2023
Response from Front Office Team on Jan 28, 2023
Dear AgnesThank you very much for your review! It is a real pleasure to know that you have enjoyed your stay with u.. Regarding the point of the water we will share them to the technical department in order to take future decisions and improve our services.For any other question do not hesitate to contact us and we wish you a good day.Front Office Team - Park Inn by Radisson Brussels Midi

6/10 Okay

Clive

Stayed 1 night in Jan 2023
Response from Front Office Team on Jan 12, 2023
Dear Thank you very much for your review! It is a real pleasure to had you as guest. Please share with us what you did not like in order for us to improve.For any other question do not hesitate to contact us and we wish you a good day.Front Office Team - Park Inn by Radisson Brussels Midi

6/10 Okay

Amber

Traveled with group
Liked: Staff & service, amenities, property conditions & facilities
For 3 girls in their twenties the location of this hotel felt somewhat unsafe. We had multiple men come up to us when walking too and from the hotel, trying to grab bags alongside us, and this made us feel very scared and unsettled. Obviously this is by no means the hotels fault, however I feel as though it should be said if any girls travelling on their own or with friends we’re to book this place. The hotel itself was lovely, the only issue we had was that we had booked a room of 3, but the room was only set for 2 travellers and therefore we needed to request extra cups, robes and towels. The room was clean enough but there was also room for improvement.
Response from Front Office Team on Jan 7, 2023
Dear AmberThank you very much for your beautiful review! It is a real pleasure to know that you have enjoyed your stay with us and the hotel! Regarding the area unfortunately we know is not the best and we are discussing it also with the authorities to have some improve, but as you said in the hotel we do our best to keep the place clean and safe . We hope to see you again very soon!Kind regards,Front Office Team - Park Inn by Radisson Brussels Midi

8/10 Good

Robin

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel near the train station. Comfortable stay. Not the best beds and pillows, but okay. Friendly staff as we sat in the bar area to watch the World Cup and visit. Some snacks available and drinks. Overall the best part is the closeness to the train station if you need it.
Stayed 1 night in Dec 2022
Response from Front Office - Park Inn on Dec 18, 2022
Dear RobinThank you very much for your beautiful review! It is a real pleasure to know that you have enjoyed your stay with us! We work harder every day to make everyone feel home and comfortable. We hope to see you again very soon!Kind regards,Front Office Team - Park Inn by Radisson Brussels Midi

10/10 Excellent

Keith

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very close to Gare du Midi which has its advantages but also makes the streets around the area a bit grotty. Hotel itself is very well presented and well kept, staffed by pleasant friendly people.
Stayed 1 night in Dec 2022
Response from Front Office - Park Inn on Dec 18, 2022
Dear KeithThank you very much for your beautiful review! It is a real pleasure to know that you have enjoyed your stay with us! We work harder every day to make everyone feel home and comfortable. We hope to see you again very soon!Kind regards,Front Office Team - Park Inn by Radisson Brussels Midi

10/10 Excellent

Scott

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I loved this hotel
I loved this hotel and would stay here again. My room was comfortable and clean, the staff was friendly and made excellent suggestions, and the breakfast was incredible. Really, get the breakfast. The location is perfect if you are traveling through Brussells-Midi (also known as Brussels-Zuid or Brussels South). It's a 30 second walk across the street from the hotel to the train station—15 seconds if there's no traffic. The only weird thing: the halls were dingy. I don't go to hotels for the hallways, so that was ok.
Stayed 1 night in Dec 2022
Response from Front Office Team on Dec 7, 2022
Dear ScottThank you very much for your beautiful review! It is a real pleasure to know that you have enjoyed your stay with us! We work harder every day to make everyone feel home and comfortable. We hope to see you again very soon!Kind regards,Front Office Team - Park Inn by Radisson Brussels Midi

8/10 Good

Verified traveler

Business traveler
Liked: Cleanliness, property conditions & facilities, room comfort
Nice room but I had a very noisy person above me . So if I ask for a quiet room I expect one
Stayed 2 nights in Nov 2022
Response from Front Office - Park Inn on Dec 2, 2022
Dear Thank you very much for your review!. Regarding the negative points we will share them to the respective department in order to take future decisions and improve our services.For any other question do not hesitate to contact us and we wish you a good day.Front Office Team - Park Inn by Radisson Brussels Midi

6/10 Okay

Evelyn

Traveled with family
Liked: Cleanliness, amenities
Well located if taking the train.
Response from Front Office - Park Inn on Dec 6, 2022
Dear EvelynThank you very much for your beautiful review! It is a real pleasure to know that you have enjoyed your stay with us! We work harder every day to make everyone feel home and comfortable. We hope to see you again very soon!Kind regards,Front Office Team - Park Inn by Radisson Brussels Midi

10/10 Excellent

KA FU

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Every service was good for us. Especially the front desk staff suggested us a dinner restaurant which was fantastic! Tks for their assistances!
Stayed 3 nights in Nov 2022
Response from Front Office Team - Park Inn by Radisson Brussels on Nov 26, 2022
Dear KA FUThank you very much for your beautiful review! It is a real pleasure to know that you have enjoyed your stay with us! We work harder every day to make everyone feel home and comfortable. We hope to see you again very soon!Kind regards,Front Office Team - Park Inn by Radisson Brussels Midi

8/10 Good

YOKO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was good as it was used by the Eurostar crew Good gym, good enough bar etc. Very convenient location.
Stayed 6 nights in Nov 2022
Response from Front Office Team - Park Inn by Radisson Brussels on Nov 26, 2022
Dear YokoThank you very much for your beautiful review! It is a real pleasure to know that you have enjoyed your stay with us! We work harder every day to make everyone feel home and comfortable. We hope to see you again very soon!Kind regards,Front Office Team - Park Inn by Radisson Brussels Midi

4/10 Poor

SIEW WEI

Disliked: Cleanliness, staff & service, property conditions & facilities
The reception staff given us the room actually already occupied by someone. When i check in the room,there is a men inside my room.both of us are shocked. I quickly closed the door and went back to the front desk. Also, the washbasin in the bathroom was clogged.
Stayed 2 nights in Oct 2022
Response from Front Office Team on Oct 14, 2022
Dear Thank you very much for your review! It is a real pleasure to know that you have enjoyed your stay with us. Regarding the negative points we will share them to the respective department in order to take future decisions and improve our services.For any other question do not hesitate to contact us and we wish you a good day.Front Office Team - Park Inn by Radisson Brussels Midi