Ratings based on 280 Verified Reviews

They paid and stayed. We double-checked.
3.8 out of 5
96% of guests recommend
4.1 Room cleanliness
3.8 Service & staff
4.0 Room comfort
3.8 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveler from Stanford, CA

Good location.

Posted Jul 16, 2015
Pros: The staff were very helpful and friendly. The breakfast was a feast.
Location: By tram access to the Metro--quick travel around the city. A couple of tram stops to the museum district; by Metro: train station, main plaza.William
Location is four blocks from a tram station, which gives easy access to the Metro. Very convenient. The only disadvantage is the ambience. The whole place is decorated with black colors and the music played in the restaurant is a kind of cool jazz muzak.
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice clean comfortable hotel

Posted Jul 6, 2015
Pros: Comfortable
Cons: Meal delivery time from order and the quality
Used this hotel for a 2 day business meeting. Was convenient for my location needs and good value using Expedia. Was disappointed how long it took to receive my dinner order, not difficult as it was soup and then a house burger. Not impressed with the food.
4 out of 5
Recommended
for Personal Event
by A verified traveler

satisfait mais en cours de travaux

Posted May 1, 2015 on Hotels
Hotel bien rénové les chambres sont spacieuses, propres malheureusement les travaux ne sont pas finis et parfois ça sent la peinture
5 out of 5
Recommended
for Couples
by A verified traveler

Top

Posted Apr 30, 2015 on Hotels
Tres bon établissement au top. Hotel mieux qu'en france rien a voir. La chambre spacieuse ,la literie impeccable ,la douche super . Bon rapport qualite prix.
5 out of 5
Recommended
for Couples
by Matthieu from Rouen

Superbe

Posted Apr 28, 2015 on Hotels
Très bon week end à Bruxelles dans ce très bel hôtel bien situé à Bruxelles. Chambre refaite à neuf avec tout le nécessaire, très beau bar ouvert 24h sur 24. A recommander
4 out of 5
Recommended
for Couples
by A verified traveler

En travaux !!!

Posted Apr 28, 2015 on Hotels
En travaux Pas de salle de sport
5 out of 5
Recommended
for Couples
by Carlo from Beyrouth

Vaut la peine

Posted Apr 28, 2015 on Hotels
Bien rénové - tant le rez de chaussée que les chambres Nicely refurbished - main floor but also rooms Très jolie décoration; plaisant visuellement Very nice decoration; visually pleasant Excellent rapport qualité prix (sauf peut-être pour le petit déjeuner) Excellent value for money (except maybe breakfast) Attention: le prix donné sur hotels.com n'inclut pas une taxe municipale qui reste à payer sur place (petite déception quant au site hotels.com) Careful: price quoted on hotels.com does not include a city tax which remains due upon arrival (slightly disappointed by hotels.com on that one)
4 out of 5
Recommended
for Couples
by Mariam from bethune, france

je recommande

Posted Apr 28, 2015 on Hotels
Super hôtel. Un bémol pour les travaux en cours et l'heure du check in fixé a 15h. Mais il y a une bagagerie pour ceux qui arrivent plus tôt donc ok.j'ai aimé le confort de la chambre trop grande pour deux et l'ambiance du bar
3 out of 5
Recommended
for Getaway With Friends
by Anthony from London

Undergoing major works

Posted Apr 21, 2015 on Hotels
I booked to stay at the Mercure hotel on this site. Within the space of a few weeks the hotel had changed ownership and name - but no one bothered to tell the people with bookings. As a result when I arrived at the site there was no Mercure, only the Pentahotel which looked closed from outside and whose reception was a dusty building site. It took 30 min for them to find me a twin room as they didn't have the information from my booking. I think the hotel will be nice once its finished - but I think it's really lousy that both Pentahotel and this website didn't give people with pre-existing bookings a heads up that the hotel name had changed and the place would be under major works while we'd be there.
3 out of 5
Recommended
for Business Travelers
by A verified traveler

Sehr freundliche Leute – unglücklicher Zeitpunkt

Posted Feb 8, 2015 on Hotels
Im Hotel fanden Renovierungsarbeiten statt. Leider wurde dadurch der Aufzug missbraucht und es dauerte viel zu lange. Meiner Reklamation von Nicht-sauberem Wasserkocher wurde mit Zimmerservice-Kaffee bestens nachgekommen. Sehr freundliche Leute. Neu renovierte Zimmer sind prima.