Ratings based on 346 Verified Reviews

They paid and stayed. We double-checked.
4.3 out of 5
91% of guests recommend
4.5 Room cleanliness
4.3 Service & staff
4.3 Room comfort
4.3 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveler from Tampa, Fl

great hotel downtown Brussels! Conveniently locate

Posted Aug 26, 2014
Very nice staff. Especially concierge, very helpful. Great dining area, delicious food!
Comment from Hotel Management
Aug 29, 2014 by GastonGellens, Hotel Management
Dear Guest, Great feedback, many thanks for sharing your experience at the Radisson Blu Royal Hotel, Brussels! It makes me proud to read you experienced our Yes I Can! Service and friendly philosophy! I have passed your positive words to the entire staff and the concierge. We would love to see you again when travel brings you back to Brussels! Best Blu Regards, Gaston Gellens, General Manager
4 out of 5
Recommended
for Everyone
by A verified traveler from England

Good hotel, well located.

Posted Aug 18, 2014
Pros: Style, staff and location.
Cons: Quality and polish in some areas
Location: Little more than a 5 minute walk to metro stations, the cathedral and the Grand Place - a very well located hotel.
From first contact, staff were very helpful in this well located and stylish hotel. Only some tiredness on our room's floor let it down. Overall, well recommended.
5 out of 5
Recommended
for Everyone
by A verified traveler from London

Great Hotel. Well situated.

Posted Aug 16, 2014
Pros: Just about everything was perfect
Cons: Can think of nothing to enhance the Hotel experience.
Location: Situated close to Le Grand Place, the St Michael Cathedral and within walking distance of many shops and restaurants.
The Radisson Blu was the perfect Hotel for us. So well situated, we could walk to all the places we wanted to in the central area. Staff were helpful and polite. Rooms clean and well decorated. Linen fresh and frequently changed. All facilities that we wanted and would certainly stay there again if we went to Brussels again.
Comment from Hotel Management
Aug 20, 2014 by GastonGellens, Hotel Management
Dear Guest, Great feedback, thank you for your five star review regarding your stay at the Radisson Blu Royal Hotel, Brussels ! I am delighted to read you experienced our 100% Satisfaction Guarantee and you enjoyed our ´perfect` hotel, the ´clean and well decorated` rooms. The ´helpful and polite` staff appreciates your positive words! Reviews like this make it worthwhile! The entire team and I would be very pleased to welcome you again for your next visit to Brussels. Best Blu Regards, Gaston Gellens, General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from UK

Very good hotel and the location as well

Posted Aug 15, 2014
Pros: Hotel is really nice we just stayed for night in business class room,breakfast is really good you will have a lot choices, staff are very friendly.
We had a really nice time in Brussels very historic place.
Comment from Hotel Management
Aug 20, 2014 by GastonGellens, Hotel Management
Dear Guest, Great feedback, thank you for sharing your experience at the Radisson Blu Royal Hotel, Brussels! It makes me proud to read you experienced our 100% Satisfaction Guarantee. The ´very friendly` staff appreciates your positive words! On behalf of the entire team, I look forward to welcoming you again for your next visit to Brussels. Best Blu Regards, Gaston Gellens, General Manager
4 out of 5
Recommended
for Everyone
by A verified traveler

Radisson Blu Royal Hotel, Brussels

Posted Aug 14, 2014
There were a few problems with our check-in, and the actual room but all problems were dealt with and end result was great. We were very happy in the end.
Comment from Hotel Management
Aug 20, 2014 by GastonGellens, Hotel Management
Dear Guest, Thank you for taking the time to comment your stay at the Radisson Blu Royal Hotel, Brussels! I am glad to read that our team succeeded to solve the issue faced, as you see we are very willing to solve any problems which is part of our Yes I Can! Service philosophy. Allow me to thank you once again on your honest feedback, it means a lot to my team and I! I would be very pleased to welcome you again for your next stay with us. Blu Regards, Gaston Gellens, General Manager
4 out of 5
Recommended
for Everyone
by A verified traveler from London

Good location

Posted Aug 11, 2014
Good location , friendly staff , clean room Breakfast buffet was enough quality.
Comment from Hotel Management
Aug 19, 2014 by GastonGellens, Hotel Management
Dear Guest, Thank you for taking the time to comment your stay at the Radisson Blu Royal Hotel, Brussels! Your comments reflect our YES I CAN! Service philosophy and am happy to read you enjoyed the ´good` location, the ´friendly` staff, the ´clean ` room and the Super Breakfast buffet at the PebbleWood Corner. Indeed the property is ideally located in the heart of Brussels, walking distance from the famous Grand Place and many restaurants and bars! I look forward to welcoming you again for your next trip to the heart of Europe. Yours Sincerely, Gaston Gellens, General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from London

Nice hotel in the centre of brussells

Posted Aug 11, 2014
Pros: affordable, clean and excellent staff
We stayed for 5 nights in this hotel. Everything was brilliant. Special praise to the housekeepers who keeps the rooms clean. Staff are all excellent and very helpful. The super breakfast is in every sense super.
Comment from Hotel Management
Aug 19, 2014 by GastonGellens, Hotel Management
Dear Guest, Great feedback, thank you for sharing your experience at the Radisson Blu Royal Hotel, Brussels! I am delighted to read that you have experience our 100% Satisfaction Guarantee and that we have left such impressions with you. The ´excellent and very helpful` staff appreciates your positive words! On behalf of the entire team, I look forward to welcoming you again for your next visit to Brussels. Best Blu Regards, Gaston Gellens, General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler

Quality hotel with a good central location

Posted Aug 4, 2014
Pros: Great looking hotel, with excellent central location and good sized rooms and amenities.
Cons: Had no issues during our stay there.
Location: Within walking distance of the sites in Central Brussels. The Central Railway station is also within easy walking distance.
We stayed for 2 nights during our stay. The hotel is near the central station and all of the main tourist locations in the city are within walking distance. The Hotel has an impressive foyer and the room was very clean and of a good size.
Comment from Hotel Management
Aug 9, 2014 by GastonGellens, Hotel Management
Dear Guest, Many thanks for your five star review regarding your stay at the Radisson Blu Royal Hotel, Brussels! Reviews like this make it all worthwhile; it makes me proud to read that we left such impressions. When travel brings you back to the heart of Europe, I would be very pleased to welcome you again! Greetings from Brussels, Gaston Gellens, General Manager
4 out of 5
Recommended
for Everyone
by A verified traveler from istanbul

Central location

Posted Aug 4, 2014
Pros: Location
Cons: Information about the city could be provided to the hotel guests
Central location, friendly staff. Not a very good conciage.
4 out of 5
Recommended
for Everyone
by A verified traveler from North Carolina

Nice hotel and close to the sightseeing attraction

Posted Aug 1, 2014
Cons: Restaurant!
Location: All Brussel tour activities are within walking distance.
Enjoyed our stay but the restaurant had a very limited menu and the cost of food there was way to expensive.
Comment from Hotel Management
Aug 4, 2014 by GastonGellens, Hotel Management
Dear Guest, Thank you for taking the time to comment your experience with us. I am happy to read that you have enjoyed your stay in the heart of Brussels! Indeed the property is ideally located in the city center, few minutes from the famous Grand Place and many restaurant and bars! I regret that the Atrium restaurant did not meet your expectations. I truly hope to welcome you again when travel brings you back to the heart of Europe, and I will personally make sure you have a great experience in our Atrium Restaurant. Greetings from Brussels, Gaston Gellens, General Manager