Ratings based on 489 Verified Reviews

They paid and stayed. We double-checked.
3.9 out of 5
94% of guests recommend
4.2 Room cleanliness
4.0 Service & staff
4.0 Room comfort
3.9 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Barcelona

Hotel muy centrico y confortable

Posted Jan 5, 2015
Pros: la ubicación
Cons: tal vez el precio del desayuno
Location: al lado de la estación y muy cerca del centro
Experiencia muy positiva, recomiendo el hotel por comodidad y ubicacion
Comment from Hotel Management
Jan 6, 2015 by Peter, Hotel Management
Hola Marisa, Muchas gracias para tus comentarios positivos osbre el Sandton City Center Hotel. Para nosotros es un placer y un honor leer sus buenas palabras y esperamos tenerlos en nuestro hotel de nuevo. con mucho carino, La Direction
4 out of 5
Recommended
for Everyone
by A verified traveler

Normale

Posted Jan 3, 2015
L'hotel è carino la pulizia è buona. Purtroppo il personale non è il top. Appena arrivato erano tutto sorrisi e complimenti. Poi, appena ho fatto notare che il lavandino del bagno era intasato e volevo che me lo sistemassero hanno cambiato atteggiamento. Non ho sollecitato e non ho messo fretta. Purtroppo non hanno risolto il problema. A parte questo lo consoglio. Per famiglie o coppie.
Comment from Hotel Management
Jan 5, 2015 by Peter, Hotel Management
Dear Guest, Thank you for taking the time to share your impression regarding the Sandton City Center with the other travellers. Positive feedback from satisfied clients is our greatest reward - thank you. Your constructive feedback on the bathroom has retained my attention and consideration and has been sent to our Product Department in order to serve you better in the near future. We look forward to welcoming you again soon. Kind regards, The Management
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Dec 4, 2014
Great. Only hotel closer to the Central Station is the Hilton. The Sandton is a fantastic choice with great local feel and professional, welcoming staff.
Comment from Hotel Management
Dec 6, 2014 by Peter, Hotel Management
Dear Client, Thank you for taking the time to write a review. We do appreciate very much your comments regarding your stay in our hotel. It is always a pleasure to receive a positive feedback. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Kind Regards, Peter Hesp, General Manager
3 out of 5
by A verified traveler

Vorsicht Kostenfalle.

Posted Dec 1, 2014
Location: Hotel in Stadtlage jedoch hinter einem anderen Gebäude versteckt. schwer zu finden wenn mann nicht genau hinschaut.
Staubiges Zimmer, dreckiger Boden, stinkende Dusche. Hotelnebenkosten extrem hoch. z:B: 20€ für Frühstück pro Person Parkgebühren ohne Service 25€ und eine Bettensteuer von 7,60 €
Comment from Hotel Management
Dec 7, 2014 by Peter, Hotel Management
Dear Guest, First of all we would like to thank you for taking the time to share your feedback about the Sandton City Center with the other visitors. Your constructive feedback on the bathroom has retained my attention and consideration and has been sent to our Product Department in order to serve you better in the near future. Please know that we are currently renovating the whole hotel in order to increase the confort of our guest. We hope that you will give us a second chance and do us the honour to be our guest in the future. Kind regards, Peter Hesp, General Manager
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Bremen

Geschäftsreise

Posted Nov 25, 2014
Pros: Lage, Sauberkeit, Ausstattung
Cons: nein
Location: Innenstadtlage
Hotell in Innenstadt mit super Anbindung an das ÖPNV-System
Comment from Hotel Management
Dec 7, 2014 by Peter, Hotel Management
Dear Jorg, We do appreciate very much your comments regarding your stay in our hotel. It is always a pleasure to receive a positive feedback. I will share your comments with my entire team. I am sure that this feedback will serve as an encouragement to all of them as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Kind Regards, Peter Hesp, General Manager
4 out of 5
Recommended
for Everyone
by A verified traveler

Very convenient to city centre

Posted Nov 18, 2014
Pros: Convenient toncity
Cons: Plugs for sinks, and facility for hot drinks in room
Enjoyed our stay, just a shame there was no facility to have a hot drink in room.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Madrid

El hotel esta muy bien ubicado

Posted Nov 16, 2014
Además de su excelente ubicación en el centro de Bruselas, es un hotel cómodo y agradable .
3 out of 5
by A verified travelerfrom Kust Belgie

Invraagstelling van de sterren

Posted Nov 16, 2014
Pros: De badkamer en de gemakkelijke ligging.
Cons: Dringend een deftige oplapping nodig.
Location: Perfecte locatie.
-1 mannelijk personeelslid was té luidruchtig en wilde Nederlands spreken wat op zich niet te verstaan viel. Hij was té weinig discreet. Zijn 'vroege ochtend'-collega past wel in het concept van een klassehotel. -vergane glorie vergeleken met het Sandton hotel te Gent. Muren en vloeren zag er niet netjes uit. Verder geen enkele échte beleving in het hotel. Ingang geeft een koud gevoel aan (meer stijl van een Ibis, Companile, ... en consoorten-hotel). -parking aan 25,- is wéééérkelijk overdreven. Zelfs in luxehotels betaalt men normaal slechts 10,- of zelfs niets. 25 euro geeft aan dat dit hotel van zijn parking moet leven.
Comment from Hotel Management
Nov 22, 2014 by Peter, Hotel Management
Dear Guest, Thank you so much for taking the time to share your impressions on our hotel with the other visitors. We appreciate your positive feedback on our central location and we are very sorry to hear that your stay wasn't as good as it should have been. Please be informed that we are currently renovating our hotel in order to increase the comfort of our guests. We are sorry if the price of the parking was too high for you; know that it's less expensive than the public parking costs practiced in Brussels. We hope that you will give us a second chance so we can proove you that the Sandton City Center is a great hotel for businnes and leisure. Best regards, Peter Hesp, General Manager
5 out of 5
Recommended
for Business Travelers
by jean

This traveler left a rating score only Posted Oct 21, 2014 on Hotels.com
4 out of 5
Recommended
for Families
by Sarafrom Sweden

Great location

Posted Oct 15, 2014 on Hotels.com
Not the best for traveling with small children. They had a baby cod but no matress or sheets. Great location, close to trains to the airport, metro and buses for traveling within the city. We didn't have to take the bus though cause eveything one wants to do is within walking distance!
Comment from Hotel Management
Jan 3, 2015 by Peter, Hotel Management
Dear Sara, Thank you for taking the time to write a review relating to your recent stay at the Sandton City Center. I read your remarks with great attention and I was delighted to read that you found our location very central and you enjoyed visiting Brussels by foot. Obviously, I do apologies for the inconvenient regarding the baby cot, special baby cots with matresses and sheets were ordered, so we can offer our guests a total comfort. I hope you will do us the honor to be our guest again. Best regards, Peter Hesp, General Manager