Ratings based on 595 Verified Reviews

They paid and stayed. We double-checked.
4.3 out of 5
96% of guests recommend
4.5 Room cleanliness
4.3 Service & staff
4.4 Room comfort
4.3 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
for Business Travelers
by A verified travelerfrom Kansas

Great location.

Posted May 18, 2015
Pros: Right at the airport and easy access to the train
Cons: Internet access
Location: The train location made everything in Europe have easy access. No need for taxi!!!!
All was perfect except internet access was tricky.
5 out of 5
for Business Travelers
by A verified travelerfrom Basel, Swtizerland

Convenient and friendly

Posted May 14, 2015
Pros: friendly service
Cons: they really should have unlimited free internet. I thought the days of paying for internet in hotels were gone...
Everything about this hotel pleased me - the front desk was extremely helpful and friendly, the room was large and comfortable, the bed was great, shower good, etc. The fitness room was excellent, too, with many machines and lots of clean towels. The ease of getting to the gates for an early flight made the hotel my choice in the first place, and this turned out to be a real bonus. I'd highly recommend staying here just for the ease of mind that comes with being a few steps away from the check-in hall.
5 out of 5
for Business Travelers
by A verified travelerfrom Montreal, Canada

Temps d'arrêt et de repos entre 2 vols

Posted May 10, 2015
Pros: Propreté et le confort
Cons: Aucune!
Location: Aucune idée: ma demande était en lien avec un transit
Tout était au rendez-vous: réservation, courtoisie et quiétude afin de permettre de se reposer quelques heures avant de prendre un autre vol.
5 out of 5
for Everyone
by A verified travelerfrom Mouvaux

En face du terminal

Posted May 4, 2015
En face du terminal idéal pour un départ tôt le matin
2 out of 5
by A verified traveler

vicino aeroporto va molto bene

Posted May 3, 2015
Pros: la stanza
Cons: servizio ristorante
servizio al ristorante non andava bene!!! aspettato 1ora x mangiare e erano gia le 9pm!!! una vergogna x un albergo così grande e buona di nome!
4 out of 5
for Everyone
by A verified travelerfrom CT, USA

walking from the airport

Posted May 3, 2015
Pros: clean and comfortable and convenient
Cons: dismiss our waitress
Location: already commented
the hotel is 100 feet from the airport.....no shuttle needed. We ate dinner at the hotel and the food was quite good with a mix of American and Belgium fare. Our waitress was horrid, but her inexcusable lack of attention was nicely covered by the other staff on duty. Like most of the establishments in and around Brussels English was widely spoken. I did not have to use my marginal French skills as they quickly shifted to English when they realized I was less than expert in the use of one of their two native languages.
5 out of 5
for Everyone
by A verified travelerfrom North of England

Perfect if you want to be next to the airport

Posted Apr 30, 2015
Pros: Very convenient for early/late flights. First-class breakfast. Very friendly staff.
Cons: I would like an outside space for fresh air especially when it's fine weather.
Location: This is for convenience for Zaventem airport.that's it (though easy taxi to centre of Brussels)
Couldn't be better, first-class staff, clean, comfortable.
3 out of 5
by A verified travelerfrom Regina, Saskatchewan

The One Good Thing

Posted Apr 20, 2015
Pros: The Location
Cons: Please see my comments above and take heed
Location: The location is directly outside the doors of the Terminal.
One of the few possitive comments I can make about this hotel is, the location. We reserved a Club Room and were very dissapointed at the poor selection and replenshment of refreshments offered in the Club Lounge. Also, breakfast was supposed to be included, however we had an early morning flight and the lounge did not open until 6:00 am and we had to be in the airport by 5:00 am. The T V and internet was down in our room and when we complained about it nothing was done to resolve the issue. Over a big dissapointment and a hefty price for the sake of a convenient location!
5 out of 5
for Everyone
by A verified travelerfrom USA

Great convenience in comfort. i would recommend it

Posted Mar 19, 2015
Pros: Convenience, comfort, staff. Nothing to dislike.
Cons: The soluble coffee should be replaced by real coffee.
Location: Accessibility to the airport is key. the rate is also reasonable considering its convenience.
The staff was efficient and friendly. The rooms are relatively large and well equipped. the bed is super comfortable. Overall, it is a great experience.
5 out of 5
for Everyone
by A verified travelerfrom Guatemala

Overnight stay

Posted Mar 13, 2015
Pros: LOCATION, LOCATION, LOCATION, Clean, big rooms,
Cons: Price... maybe for Europe its a good price but I paid $110 for the night and the hotel has no near attractions or anything touristic
Location: Literally in front of the airport, perfect for overnight connections and very early flights.
I had to sleep in Brussels because our flight was leaving very early in the morning. The hotel is located in front of the airport entrance so this means you just have to cross the street and you are ready to take your flight. Hotel is very nice, clean, rooms have a perfect size (bigger than normal European sized rooms), bathroom is also very good... all in all I couldn't be happier with the stay from that night. Check in process was a breeze and check out even easier. Didn't try the food but for being an airport hotel I must say its the perfect choice.