Ratings based on 473 Verified Reviews

They paid and stayed. We double-checked.
4.1 out of 5
93% of guests recommend
4.3 Room cleanliness
4.0 Service & staff
4.1 Room comfort
4.2 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom London

lovely stay in a well located quiet hotel

Posted May 4, 2015
Pros: great breakfast
Cons: the toiletries
Location: the metro station is really conveniently nearby
not much to say as it was a really short stay (only 2 nights). upon arrival the staff were friendly and efficient. our room was equipped with everything we required and it was just okay... we used the fitness centre which was an additional cost of 10 euros (initially we were told it was for 24 hours, but the following morning they tried to tell us it was a cost per day not per 24 hour period, still they did not charge us again). So glad that we had a very good wifi connection in the room and all over the hotel! the best thing about this hotel is the breakfast - wow it was really lovely! great coffee, such a great variety of bread, lovely fresh fruit and different cheeses. I would stay again just based on the breakfast!
3 out of 5
Recommended
for Everyone
by A verified traveler

albergo vicinissimo alla commissione europea...

Posted Apr 14, 2015
presunto 4 stelle....realmente 2 e mezza. hotel nella media, stanze non molto grandi, e la pulizia lascia un pò a desiderare. è ben collegato, con la metropolitana a 2 passi. direi sufficiente.
3 out of 5
Recommended
for Everyone
by A verified traveler

SUPER LAGE und freundliches Personal!

Posted Apr 11, 2015
Pros: Personal klasse!
Cons: Allgemeine Renovierungsarbeiten wären fällig!
Location: Lage 1A und Umgebung (Restaurants, Pub´s etc.) TOP!!! Place Jordan ein MUSS!!!
Lage kann nicht besser sein! Nach mittlerweile dem 8. Aufenthalt (!!!) im Silken, bleibt nur ein Punkt den ich etwas bemängeln muss. Es wären einige Renovierungsarbeiten angesagt. Nichts gravierendes, aber für ein 4 Sterne Hotel sollte es "etwas" besser auf Vordermann gebracht werden!
5 out of 5
Recommended
for Couples
by A verified traveler

Posted Apr 7, 2015
Great hotel. Great facilities, well kept and helpful staff. We would stay here again.
3 out of 5
Recommended
for Everyone
by A verified traveler

Affordable & Accessible

Posted Apr 4, 2015
The staff is very nice, and they have nice facilities, a restaurant and a bar. The hotel is close to the metro, so it's easy to travel to plenty of sightseeing places within 15 minutes or so. It's also right next to the EU Commission, so the area is nice. The room was clean, but it didn't "feel" clean, and there were stains on the carpet. Still, I slept well. Just be aware that the double-bed is really two separate mattresses and two separate coverlets pushed into one! There was a stand-up shower and not a bathtub. Otherwise, it was spacious. It had a mini-bar so there was a refrigerator, but no microwave. The only issue is restaurant prices in the area... it's regularly 15-25 euro for any meal. Even the hotel's restaurant wants around 25 euro for a breakfast buffet! I suggest going to a patisserie and having a fresh croissant, OJ and coffee for 5 euro instead.
3 out of 5
Recommended
for Everyone
by A verified travelerfrom Terneuzen

Leuk hotel op maar 15 min lopen van t centrum

Posted Mar 30, 2015
Hotel had een mooie ligging vlak bij het gebouw van de Europese commissie. Hotel was netjes, maar het personeel miste net het karakter waardoor de bezoekers zich speciaal voelen. De kamers waren netjes, alleen waren sommige dingen aan wat onderhoud toe. Het ontbijt was daarentegen erg goed. Ik zou het hotel zeker aanbevelen voor een aantal nachten.
3 out of 5
by A verified traveler

Posted Mar 21, 2015
部屋は広いが、個人的にはもう少し清掃が行き届いている方が良かった。また、水はけが悪く、排水に時間がかかっていた。フロントのそばにあるパン屋のカレーサンドイッチはおいしかった。
2 out of 5
by A verified travelerfrom london

hotel staff

Posted Feb 17, 2015
Pros: leaving it
Cons: customer service
Location: although we went and liked the atomium,the price and the queues blighted the experience some what ,but the grand plas with the peeing boy is good
having booked a smoking room ,was told were no smoking rooms left as it was valentines weekend.I knew it was valentines weekend as that was purpose of visit.went into the restaurant to have a meal (was completely empty) only to be told it was fully booked as it was valentines day.we opted to go to a near by restaurant which was fantastic and then went back to hotel had a look in restaurant (still completely empty) .was not able to use spa as room keys did not work,even though we had upgraded to get the spa facilities .
5 out of 5
Recommended
for Business Travelers
by Johannesfrom Woerden

Uitstekend hotel op een prima locatie

Posted Feb 4, 2015 on Hotels.com
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3 out of 5
Recommended
for Business Travelers
by A verified traveler

Blandet fornøjelse

Posted Feb 4, 2015 on Hotels.com
Værelset var lille og mørkt og meget varmt. Har boet der tidligere hvor værelset var bedre. Morgenmaden er god. Hotellet ligger i et godt område.