Ratings based on 165 Verified Reviews

They paid and stayed. We double-checked.
4.2 out of 5
93% of guests recommend
4.4 Room cleanliness
4.2 Service & staff
4.2 Room comfort
4.4 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Nov 24, 2014
Amazing...The hotel was really good and the services were upto the mark.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Edinburgh

Help in a crisis

Posted Oct 27, 2014
Pros: Position; size of room; support.
Cons: Breakfast was very expensive - typical for Brussels but far too costly. We did not have it.
The hotel was well situated for the meeting that I had to attend; the room was comfortable. Minor faults were rapidly dealt with though the warm in the shower was a little too lukewarm. My wife lost her passport shortly after arrival and the staff were a great help; one in particular went out of her way to help and advise - this was needed as the Embassy were of little help. Only through badgering did we get an emergency passport; the people who handled it there were good, but the system was obstructive with wrong information. Therefore having local assistance was an immense help and comfort in a stressful situation.
4 out of 5
Recommended
for Business Travelers
by A verified travelerfrom Oxford

Perfect for visits to the EU quarter

Posted Oct 15, 2014
Pros: Perfect for a flying visit to Brussels
Cons: Carpet was a little stained, shower head a bit broken, minibar/coffee not restocked.
Location: Perfect for quick trips to the EU
Room was great for the price, very convenient to get to from the airport, I arrived late so ordered room service which was quick and the choice was almost the same as the restaurant. Cost for a meal 15 Euros which seamed OK. Very quiet room at back of hotel overlooking pretty gardens. Lovely big comfortable bed. Didn't have time for breakfast but the choice looked lovely. Quick check out!
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Sandhurst

Great Location

Posted Aug 19, 2014
Very convenient for the metro. Nice hotel, a bit scruffy in places, but excellent staff and a very warm welcome. The food at the hotel was expensive, but as with any hotel, has a captive audience. However, there are great bars and restaurants nearby and a supermarket by the hop on hop off bus stop all within a short walk. The sushi bar over the road sells a delicious take away tirimisu, and is a great place to get soft drinks and beer to take back to the room and avoid the hotel prices. I would definitely stay again and would recommend it.
3 out of 5
Recommended
by davefrom north shields

beds

Posted Jul 27, 2014 on Hotels.com
was expecting a queen size bed but only had 2 singles pushed together.
5 out of 5
Recommended
for Business Travelers
by Peggyfrom Midlands

Good value for money

Posted Jul 25, 2014 on Hotels.com
The hotel offers good value for money in terms of the comfort of the bed, and the breakfast. The room needs a bit of attention to stains etc on carpets
3 out of 5
Recommended
for Business Travelers
by jtrouttfrom Brussels

Aspires to be a quality hotel, falls short

Posted Jun 27, 2014 on Hotels.com
This hotel is located in a good spot for Brussels business travelers. The lobby is clean and elegant. The room was clean, but small for the price, even by European standards. One of my experiences involved an apparently new staffer who was trying to be helpful on a matter, and was chastised in French by a superior for doing so. Note to management: you might train your staff to assume that your guests understand what staff saying about them, no matter what language they are speaking in.
4 out of 5
Recommended
for Business Travelers
by safe galfrom Maryland

Great hotel for business at the EC

Posted Jun 20, 2014 on Hotels.com
This hotel is in a terrific location if you are doing business at the EC. Convenient to metro. Plenty of taxis just outside. In walking distance are two beautiful parks and the military museum. A $10 euro taxi ride to Grand Place and around $45 euros to the airport. The hotel rooms are a bit dated but very comfortable. Hotel staff are excellent. Breakfast is $20 euros and while expansive, it's not worth it to me. Biggest problem is that rooms are super dark b/c of dark wood paneling on the walls and dark carpet. There is simply no reflective light despite plenty of lights in the room. Even bathroom, for some reason is dark (and there the walls are all white). Must be the lighting. Toiletries are sub-par but I bring my own.
4 out of 5
Recommended
by Treasafrom Dublin

Very handy for euroquarter

Posted May 29, 2014 on Hotels.com
Well positioned for EU quarter and close to metro. Clean and tidy.
5 out of 5
Recommended
for Business Travelers
by Donald Afrom London

Just what I was looking for

Posted May 28, 2014 on Hotels.com
No issues, and the hotel was ideally placed. Quiet too, no traffic noise in my room.