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out of 67 reviews
“Not so much a family hotel in my opinion!”
Very classy while at the same time comfortable hotel. Great location! Free newspapers and fruit strategically located for our convenience. Breakfast ridiculously high price.
I stay at Stanhope hotel almost once a month. It's a beautiful hotel, quiet , the rooms are nice and have their own special style. The only thing I do not like is the room -service because it was is expensive for the quantity of the meal, on my opinion.
“Meticulously kept facility - lovely visit”
upgraded to a suite so we could be next door to our daughter's room. Elegant hotel and CHEAP!
“we felt pampered and loved it”
My two young children and I traveled to Sicily with an overnight stop-over in Brussels on our return to the US. Originally, we were supposed to arrive in Brussels at 3:30pm, so I reviewed hotel options and booked at the Stanhope thinking that we'd have time to walk/metro to the Grand Plaza and Palace and generally get a feeling for Brussels (albeit rushed) through the course of an evening. In the end, we had travel delays and didn't get into Brussels until midnight. So much for actually seeing Brussels! Still, our stay at the Stanhope was wonderful. It gave us the pampering and the luxury to withstand the last leg of our journey (two more flights the next day to ultimately arrive in Texas). We arrived there at 12:40am (00:40) and were greeted by a very friendly and helpful gentleman at the front desk, as well as an attendant who accompanied us to the room to make sure everything was to our liking. Our room was lovely and spotless--actually two rooms, each with a flat-screen TV, and we had a comfortable bedroom area and a granite bathroom, complete with both a tub and a shower, along with nice shampoos and shower gel (L'Occitane, no less). After a grueling day of travel, my children (aged 5 and 8) were beside themselves with joy. We slept soundly and felt refreshed by the time we needed to leave for the airport the next day. We are just sad we did not have the chance to see more of the city and spend more time in the hotel!
“Crisp clean and comfortable!”
I rated comfort a 4/5 only because it was warm so we had to open the windows which let in the road noise. The room was large by European standards. There were new hardwood floors of dark cherry, and the room looked as if it had just been redone. All the details were perfect and neat. The room was nicely appointed, attractive and matched the era of the hotel. The bathroom was awe inspiring! I expected the standard tiny tub but was thrilled to find a wonderful jumbo tub with an adjustable shower head. There was a separate room for the toilet - and a large sink/mirror with a shaving mirror and a heated towel rack. The room was ready with plenty of linens, towels, fluffy robes and slippers! The staff was tremendously helpful. The staff checked us in when we arrived at 10 am, and while our room wasn't ready they showed us to the bathrooms to freshen up and stored our luggage for us so we could head for Bruges at 11. The day we checked out we also left our luggage with the staff in a locked room while we visited the Grand Place for a final lunch and beer, then picked it up that afternoon before heading back to the airport. The hotel was very easy to get to from the airport. The train into the city cost under 3 euros and we got five trips on the Metro for 5 euros. We used the metro to get into the downtown and back a couple of times but it's also a pleasant, easy walk in the morning.
“A Fabulous Find”
Three of us stayed in this jewel of a hotel, just a couple of blocks off the main drag. The room was a little small for three with a fold-out cot, but would be ample for two. The lobby and room were beautifully appointed, with fresh-cut flowers and complimentary slippers in the guest room, and a bowl of apples at the elevator. The housekeeper was dressed in a classic black skirt and white apron. It was by far our best value of the five hotels we stayed at on our trip to Europe--less than half the price of those in Amsterdam and Paris. The front desk staff were helpful and friendly, and service was immediate. Internet access and free printing was available in the lobby. The only problem we encountered was actually finding the hotel. It is situated on a small side street known by two names (Rue du Commerce and Handelsstraat), which was not well known to the locals who we asked. We would absolutely stay here again, and enjoyed our one night stay immensely.
“Comfortable room at the edge of the city”
Pros: The hotel is beautifully decorated and the beds comfortable. We got a standard double, which comes with 2 twin beds. The staff were courteous though a little cold (but we found this to be true of people in Brussels in general). The hotel is located outside of "the ring" of Brussels city central yet close to public transportation. You can also walk to certain tourist attractions if you like the exercise. Cons: Early mornings, we heard loud noises from trucks outside our room, which was annoying (we were on the 5th floor) but other times it's pretty much quiet in the neighborhood. Overall, nice hotel and we would recommend it to others.
Great for tourists who don't like tourists, even better for business folks. Everything about the experience was terrific.
Great hotel in a good location! Our only warning would be regarding the rooms in the main building that have 2 levels - the bedroom is on the second level while the bathroom is on the first with very steep stairs to navigate! Rooms in the Ambassador building were on one floor and preferable.
“Beautiful hotel but area a bit lacking”
This hotel is really nice. My single room was a kind of sofa bed but it was incredibly comfortable. Nice fixtures, linens & robe and quiet. Hotel restaurant is pretty pricey and as it is close to the EU there isn't a lot else around in the evenings. Very close to transportation though so worth staying at if you can get a good rate. Grocery store about a block away was convenient too.