32-inch TV with cable channels

Reviews of Sun Rise Apart Hotel

Sun Rise Apart Hotel
63 Boulevard Leopold II, Brussels

Reviews

5.4
Rating 10 - Excellent. 9 out of 86 reviews" "
Rating 8 - Good. 10 out of 86 reviews" "
Rating 6 - Okay. 28 out of 86 reviews" "
Rating 4 - Poor. 16 out of 86 reviews" "
Rating 2 - Terrible. 23 out of 86 reviews" "

6.0/10

Cleanliness

6.0/10

Staff & service

3.2/10

Amenities

4.8/10

Property conditions & facilities

Reviews

8/10 Good

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Oct 2019
Response from sunrise on Nov 6, 2019
merci

6/10 Okay

Barbara

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Smells of smoke
Stayed 3 nights in Oct 2019
Response from sunrise on Nov 6, 2019
merci

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service
we got in to Brussels around 10pm, and we’re headed out by 9:30am. Didn’t spend much time enjoying amenities... sign above toilet said no toilet paper in the toilet, it had to go in the garbage beside. (Gross!) place was dated but clean. Decent location
Stayed 1 night in Jun 2019
Response from kavak on Aug 12, 2019
Nous sommes désolés de constater que vous êtes mécontent. Nous faisons de notre mieux pour résoudre le problème que vous avez rencontré. Nous vous remercions de nous en avoir

6/10 Okay

Michael

Not what we expected.
We thought there was a kitchenette but there was only a kettle with no cups. On asking we were told we could use the kitchen facilities on the ground floor. As our room was on the fourth floor we didn’t bother. Breakfast was ok but we are disappointed to be still waiting for a receipt for the cash payment we made for the room. We were told would be emailed.
Stayed 1 night in May 2019

4/10 Poor

Verified traveler

Traveled with partner
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Close to town centre and tain station. Spaces rooms but in bad condition. Staff very pleasant.
Stayed 3 nights in May 2019

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Apr 2019

4/10 Poor

Roy

Disliked: Property conditions & facilities, room comfort
Anniversary trip
The only plus I can give this place is the fact that it is 1 min walk from the public transport system, Metro, Tram and Bus. The first room I was given, on the 5th floor, - they could not open the door. The 2nd room was the attic on the 6th floor. The lift only went to the 4th floor. The only light switch was at the door resulting in having to walk across a large room in the dark.They did give me a 3rd room, for my second night, which was an improvement. I had what you would call a 'breakfast' on my first morning but it was so poor I did not bother the following morning. I was glad to leave. Certainly not recommended.
Stayed 2 nights in Feb 2019
Response from kavak on Feb 18, 2019
merci

4/10 Poor

Laura

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
I don’t recommended this hotel
The bed are not conforta all, I was stay on the room number 303 and is really awful. The door of the shower cabin are difficult to close,the shower cabin are dirty, one of the light on the wall are broken and due I’m in 3floor the WiFi are so poor ( must stay in front of the door to get connection)
Stayed 1 night in Dec 2018
Response from kavak on Feb 18, 2019
merci

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not good at all. Mosquitos in the room, dreadful breakfast and bad service. I don't recommend this to anyone!
Stayed 2 nights in Oct 2018
Response from kavak on Nov 25, 2018
merci

6/10 Okay

Verified traveler

Stayed 2 nights in Oct 2018
Response from kavak on Nov 25, 2018
merci

10/10 Excellent

Marie Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place for a family stayin over
Good location near to my family, friends, city centre and to the venue of my sister’s wedding for the perpuse of our visite and stay
Stayed 2 nights in Jun 2018

10/10 Excellent

Vijay

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good location,spacious..good for family
It was very good for that price & the location is awesome with a good public transport to anywhere..
Stayed 4 nights in Jun 2018

6/10 Okay

Verified traveler

Liked: Staff & service, room comfort
Disliked: Cleanliness, property conditions & facilities
Not a good place.
The only thing good about this hotel was we had lots of space and the most of the people at the front desk was friendly and helpful. Only one person spoke English and he was not always on the desk.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Roomy apartment, enjoyed my stay.
Stayed 1 night in Feb 2018

4/10 Poor

Verified traveler

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
They are trying
I am a Gold member and have been loyal to Hotels.com for years, but this is the worst hotel I have ever booked. This hotel shouldn’t even be listed on their sight until they remedy all the safety hazards in the hotel that include: exposed wiring near water in the shower, trip hazards on the floor, no lighting in the starecase (5 floors), and an elevator that shows no sign of being weight tested.

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pathetic, never again back!
Terrible. Breakfast only cold items and very bad coffee. Room very big but unfortunately empty. Bathroom door not closing, shower doors broken. Even toilet paper when finished didnt give us new one! Cleaning was??????? Nothing.! Just fix the bed without change for clean ones. I stay at 5 floor but elevator was going till 4 floor. Wifi.....only on papers!
Stayed 3 nights in Dec 2017

10/10 Excellent

Rahamathullah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good Stay and good support
Good Stay lift not available to suite but the staffs helped me in all way.

6/10 Okay

Verified traveler

Liked: Staff & service
Response from General Manager on Feb 1, 2017
thanks

6/10 Okay

Simon

Liked: Property conditions & facilities
Disliked: Staff & service
Response from General Manager on Feb 1, 2017
thanks

10/10 Excellent

Timothy, USA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Outstanding
Our stay was wonderful. The hotel management goes the extra mile to exceed expectations of customers
Response from General Manager on Feb 1, 2017
thanks

4/10 Poor

farren

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
In need of a renovation
Room was okay. Shower was not great, had to hand hold the shower hose to shower. Only good thing was room had hair dryer. Bed was 2 single bed out in a queen bed frame and made separately with sheets. We then only had one single cover for both beds. Beds quite uncomfortable. Room needs an update. Wifi was good and breakfast was average but it free! About 15 - 20 min walk to center of town.

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Sad
room is not clean as there is no one clean up the room, the staff is not nice qith bad attitude.

2/10 Terrible

Nick, London, UK

Disliked: Staff & service, property conditions & facilities, room comfort
Seedy and shambolic
This is more of a hostel than a hotel and, though you are not in communal rooms, the rooms themselves are very basic, in extremely poor and dated condition, and the overal atmosphere is run down and seedy. Do not stay here - spend the extra few Euro for something much better.

2/10 Terrible

Verified traveler

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort

10/10 Excellent

Kiran, Mumbai, Maharashtra, India

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
amazing quality staff
“Very nice and spacy apartment, excellent for stay. Good location quote close to the city centre, easy to find, lots of shops around. The staff were friendly, the breakfast was good and the Wi-Fi was solid.”

10/10 Excellent

Wayne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient Location
My recent stay at the Sunrise Appart Hotel was quite pleasant. It was a wonderful location, right across the street from the Metro Ribacourt station on the M 2 or 6 line. It was a simple transfer at the Art Loie stop and onto the M 1 or 5 line and I was at Brussel's Centraal Staion, right in the middle of town. All the transportation in Brussels seems to evolve around one of their four train stations all of which are accessible from the Metro across the street. The hotel was cleaned everyday and I was treated very well by an eager, accommodating staff who went out of their way to be helpful. The hotel offered a quality breakfast (better than most I've had from similar hotels of this caliber). Overall I was quite delighted by my stay here and would recommend this hotel to anyone.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good Hotel
It is nice and clean hotel and located in good place.

8/10 Good

Joyce

Liked: Cleanliness
Stayed 2 nights in Apr 2022

2/10 Terrible

Henri

Stayed 2 nights in Mar 2022
Response from kavak on Apr 9, 2022
merci

10/10 Excellent

Adam

Liked: Cleanliness, room comfort
ok
good communication perfect location staff will always help there is cleaning every day if you like as well as you can change towels;) the only thing I didnt like is on the 3rd floor there is no WiFi however I had mobile data
Stayed 4 nights in Jan 2022

4/10 Poor

Waren

Disliked: Amenities
Chambre très froide et pas du tout insonorisée. On entend tout les bruits dans le couloir et chez les voisins. Le chauffage ne fonctionne pas et les personnes à l’accueil ne font rien du tout pour résoudre le problème. La lumière rentre dans la chambre dès le lever du jour, le frigo qui fait un gros bruit tout la nuit impossible de dormir dans se logement. Je le déconseille sa ne veau pas du tout le prix que j’ai payé. Le personnel a un manque de professionnalisme ils préfèrent jouer à la console sur ordinateur que de trouver une solution pour le confort de leur client. Plus jamais!!!
Stayed 2 nights in Dec 2021

6/10 Okay

Frank willy

Disliked: Staff & service, property conditions & facilities, room comfort
Prøv et annet hotell
Doen virket dårlig og var veldig lite, rullegardinen på doen og i dusjen burde vært byttet for 10+ år siden. Lyset i gangen virket ikke, ingen lys ved senga der var det bare ledninger ut av veggen. Senga og puten var harde, ikke bra det heller. Det var kun 1 lys over senga og på doen og dusjen. Ingen hårtørker, fikk ingen selv om vi sa ifra. Og frokosten var ikke mye å skryte av, brød og yoghurt men ikke noe varm mat
Stayed 3 nights in Feb 2020
Response from kavak on Feb 26, 2020
merci

4/10 Poor

Verified traveler

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Stayed 4 nights in Feb 2020
Response from kvk on Feb 14, 2020
merci

6/10 Okay

Verified traveler

Liked: Cleanliness
Stayed 1 night in Nov 2019
Response from sunrise on Nov 6, 2019
merci

4/10 Poor

patrice

Business traveler
Liked: Cleanliness
Disliked: Property conditions & facilities
Stayed 1 night in Oct 2019
Response from sunrise on Nov 6, 2019
merci

6/10 Okay

Verified traveler

Disliked: Cleanliness
Stayed 1 night in Jul 2019
Response from kavak on Aug 3, 2019
merci

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Bonjour. Mon séjour s'est très mal passé. Je l'ai signalé à la réception. On m'a proposé une offre commerciale, mais aucune concrétisation de celle-ci. Donc je n'y retournerai plus.
Stayed 1 night in Jun 2019
Response from kavak on Aug 3, 2019
merci

2/10 Terrible

Mouhamadou moustapha

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2019

2/10 Terrible

Hilde

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Geen aanrader stinkt, geen service
Stayed 1 night in Mar 2019

8/10 Good

Verified traveler

Stayed 2 nights in Nov 2018
Response from kavak on Dec 21, 2018
merci

6/10 Okay

Inara

Liked: Cleanliness
Disliked: Property conditions & facilities
Normāla viesnīca par atbilstošu cenu.
Brokastīs ir diezgan plaša izvēle, bet jāiet āgrāk, ap 8:00, tad vēl ir visi ēdieni, jo pēc 9:00 vairs neko nepapildina un jāēd atliekas. Viesnīcā būtu jāuzlabo iekšējā kontrole par numuriņu nodrošinājumu ar inventāru, rodas priekštstats, ka ir tikai istabas uzkopējs, bet neviens cits no administrācijas nekontrolē situāciju. Istabiņā nav informācijas par viesnīcas sniegtajiem pakalpojumiem, brokastu laiku un izrakstīšanos. Viesnīcas novietojums ir tuvu metro stacijai, tas ir galvenais plus. Ja vajadzēs vēlreiz būt Briselē, tad zinu ko var sagaidīt no šis viesnīcas un atgriezīšos, jo cena bija pieņemama, kas atsver dažas nepilnības.
Stayed 2 nights in Nov 2018
Response from kavak on Dec 19, 2018
merci

2/10 Terrible

Siu Man

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2018

6/10 Okay

vitor manuel

Disliked: Staff & service, property conditions & facilities, room comfort
Pouco satisfeito com o hotel, nao recomendo
Pequeno almo;o razo]avel, boa localiza;#ao.Rececionistas pouco simp]aticos. Filho do patr#ao mal educado e irreverente. 2 dias sem gel de banho. Hotel antigo com cheiro a "mofo"
Stayed 5 nights in Oct 2018
Response from kavak on Nov 25, 2018
merci

2/10 Terrible

TOUHAMI

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Je suis reparti de cet hôtel car il s' agissait d une chambre normale alors que j avais paye un apparhotel.
Stayed 1 night in Oct 2018
Response from kavak on Nov 5, 2018
desole monsieur vous aves rezerve une chambre notre aparthotel et au centre ville nous avons deux hotel

4/10 Poor

Sarah

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Bof
Le studio n’est pas du tout équipé pour la prépartion des repas, un set de serviette pour 1 personne alors que nous étions 2, des remontés d’odeur venant de la douche, pas de savons pour les mains et la fenêtre se trouve au plafond. Le matelas est à ressort et ça fait très mal lorsqu’on dort, la couette est trop petite pour 2 personnes.
Stayed 2 nights in Sep 2018
Response from kavak on Nov 5, 2018
nous avons pas des studio cet un hotel cet des chambre

6/10 Okay

Katsiaryna

Liked: Cleanliness, staff & service
Sunrice в сентябре 2018
Отель в шаговой доступности от центра, идти мин.30. Заселили на мансарде на 5 этаже, лифт шел до 3, а дальше по лестнице. Комната большая, была мини кухня с раковиной и плитой, чайника не было, но была небольшая кострюля. Снимали двухместный номер с одной кроватью, почему то дали одно большое и 2 средних полотенца. Пол плиткой везде, лучше ходить в тапках. Ручка в санузел сломана, не закрывалась, сообщили на ресепшене, в ответ получили " да, я видел", ничего не предприняли. Гель для душа были в пакетиках и в бутылочках, из которой он оооочень плохо вытряхивался (надо ещё постараться). Мыла не было. На завтрак в первые сутки хлеб, ветчина, сыр, хлопья кукурузные, чай, кофе, на вторые - появились яблоки и йогурт. Напротив есть продуктовый небольшой магазин
Stayed 2 nights in Sep 2018

4/10 Poor

Rita

Disliked: Cleanliness, staff & service, room comfort
Stayed 3 nights in Sep 2018

6/10 Okay

Verified traveler

Romslig leilighet. Flott beliggenhet til forskjellige turistområder. Lett å finne fram med kollektivtransport. Skuffet over frokost utvalgene og friskhet. Hygiene og vask av badet trenger en forbedring.
Stayed 5 nights in Jul 2018

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service
Disliked: Room comfort
Stayed 4 nights in Jun 2018

6/10 Okay

Verified traveler

Disliked: Staff & service, room comfort
Spacieux mais vétuste
Spacieux mais Fuite sous le lavabo jamais réglée créant une inondation permanente dans les toilettes, douche vétuste, pas d'électricité un soir, 3 jours pour avoir une facture parce que un coup le réceptioniste ne sais pas comment faire, l'autre a un problème d'ordinateur...
Stayed 4 nights in Jun 2018