Ratings based on 718 Verified Reviews

They paid and stayed. We double-checked.
4.2 out of 5
94% of guests recommend
4.5 Room cleanliness
4.1 Service & staff
4.4 Room comfort
4.3 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveler

Stay in Brussels

Posted Apr 20, 2015
Pros: Clean, nice staff, comfortable bed
Couple of days in this hotel was very comfortable, staff were very polite, bed was comfortable and it is close to place where I had to be
4 out of 5
Recommended
for Everyone
by A verified travelerfrom 西ヨーロッパ

買物に便利な立地

Posted Apr 13, 2015
部屋でのんびり過ごせるくらいの広さがある。ベッドは寝心地良い。観光にはトラム、地下鉄が必須で、街の雰囲気を感じるのが好きな人に向いている。
4 out of 5
Recommended
for Everyone
by A verified travelerfrom UK

Nice hotel and good breakfast.

Posted Apr 12, 2015
We enjoy one day stay. The only thing we do not like is the car park.
Comment from Hotel Management
Apr 14, 2015 by Christine , Hotel Management
Dear Sir, Dear Madam, Thank you very much for posting a review following your recent stay at the Thon Hotel Bristol Stephanie. We are delighted to read that you enjoyed your stay and the breakfast but are surprised about your remark on our parking. It is a "normal" parking well secured and easy to enter and go out. We, however, hope to have the pleasure of welcoming you back in the near future. Yours Sincerely, The Management of the hotel
4 out of 5
Recommended
for Everyone
by A verified travelerfrom UK

Beautiful Hotel with large rooms.

Posted Apr 9, 2015
Pros: Decor, cleanliness, room size, bedsize
Cons: Add mattress topper to sofabed for extra comforts. I could not understand why lifts are so small.
Location: walking distance to metro and trams, good restaurants, major shopping brands,
This with beautiful hotel with amazing location, large rooms and bigger than king size bed. With all the spoilt choices, we feel sofabed in a family room could be made little more comfortable with added mattress topper.
Comment from Hotel Management
Apr 13, 2015 by Christine , Hotel Management
Dear Sir, Dear Madam, Thank you for taking the time to put a comment on Expedia following your recent stay at the Thon Hotel Bristol Stephanie. We are delighted to read that you enjoyed your stay with us but have taken good note of your comment regarding the sofa bed. You can be assured that we will study it with the most careful attention. Looking forward to the pleasure of welcoming you back very soon, we remain, Yours Sincerely, The Management of the hotel
3 out of 5
by A verified traveler

Stay somewhere else

Posted Apr 2, 2015
We wanted to stay close to Avenue Louise and chose this hotel hoping for a nice stay for our family of four. We checked in during the afternoon and when we came back at 11pm the sofa bed was not made. We had to call hosekeeping so they would bring sheets and a blanket and then had to call again because there were not enough towels in the bathroom. The sofa bed was extremely uncomfortable and our children complained of back pain for the two days we were there. The bathroom was old and very small.
Comment from Hotel Management
Apr 7, 2015 by Christine, Hotel Management
Dear Sir, Dear Madam, Thank you for taking the time to put a comment regarding your recent stay at the Thon Hotel Bristol Stephanie. We are very sorry to read that you faced problems with the sofa bed. Please accept our most sincere apologies for the inconvenience caused and be assured that action will be taken where appropriate in order to avoid such issues in the future. Regarding the bathroom, we are pleased to advise you that a "lifting" is foreseen in the near future. We do hope that you will give us another chance and look forward to the pleasure of welcoming you back very soon. Yours Sincerely, The Management of the hotel
4 out of 5
Recommended
for Everyone
by A verified travelerfrom London

Posted Mar 1, 2015
2 nights stay on business good location and quiet room
Comment from Hotel Management
Mar 6, 2015 by Christine, Hotel Management
Dear Sir, Thank you very much for taking the time to write a comment on Expedia following your recent stay at the Thon Hotel Bristol Stephanie. We are delighted to read that you enjoyed your stay and the hotel and can assure you that I is a real pleasure for us to receive such positive comments from our guests. Looking forward to the pleasure of welcoming you back in the near future, we remain, Yours Sincerely, The Management of the hotel
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Seattle, WA

Very comfortable

Posted Feb 3, 2015
The room was large, quiet, and well appointed. There was a queen bed and a sofa bed. I made the reservation on short notice after the place I was planning to stay proved lack luster. I was thoroughly pleased with Thon. It is located amid an upscale shopping disctrict and easily accessible to downtown via either the metro or by a 30 minute walk. The upholstery in the lobby and restaurant of the hotel are absolutely gorgeous. The restaurant features sumptuous food, reasonable prices, and a friendly staff. The breakfast buffet is quite an affair and well worth the money also.
Comment from Hotel Management
Mar 6, 2015 by Christine, Hotel Management
Dear Sir, Thank you very much for taking the time to put a comment on Expedia following your recent stay at the Thon Hotel Bristol Stephanie. Your so positive comments are much appreciated and we are delighted that you enjoyed your stay. Looking forward to the pleasure of welcoming you back in the near future, we remain, Yours Sincerely, The Management of the hotel
5 out of 5
Recommended
for Everyone
by A verified travelerfrom toulouse

hotel excellent rapport qualité prix

Posted Jan 25, 2015
Pros: Le design , le prix, la taille des chambres
Location: quartier top, excellente situation
très bien. chambre grande et agréable . emplacement remarquable.
5 out of 5
Recommended
for Couples
by Karine

Posted Jan 20, 2015 on Hotels.com
Comment from Hotel Management
Apr 4, 2015 by Christine, Hotel Management
Dear Guest, Thank you for the positive review on the Thono Hotel Bristol Stephanie ! We are glad that you enjoyed your stay and hope to see you again very soon. Yours Sincerely, The Management of the hotel
5 out of 5
Recommended
for Families
by A verified travelerfrom Germany

Great Experience- Kid Friendly Hotel

Posted Jan 20, 2015
Pros: Friendly staff and cozy rooms!
Location: Not located in City Center, but was within walking distance.
The hotel staff and rooms were great. Very kid friendly. WiFi speed was fast enough to watch Netflix, which was great for the kids. The breakfast buffet had so many choices, it was hard to decide what to eat. A good walk to the city center (about 15-25 minutes).
Comment from Hotel Management
Mar 7, 2015 by Christine, Hotel Management
Dear Sir, Dear Madam, Thank you very much for taking the time to put a comment following your stay at the Thon Hotel Bristol Stephanie. We are very pleased to read that you enjoyed the hotel and your stay. Looking forward to the pleasure of welcoming you back in the near future, we remain, Yours Sincerely, The Management of the hotel