Ratings based on 674 Verified Reviews

They paid and stayed. We double-checked.
4.2 out of 5
94% of guests recommend
4.5 Room cleanliness
4.1 Service & staff
4.4 Room comfort
4.3 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom toulouse

hotel excellent rapport qualité prix

Posted Jan 25, 2015
Pros: Le design , le prix, la taille des chambres
Location: quartier top, excellente situation
très bien. chambre grande et agréable . emplacement remarquable.
5 out of 5
Recommended
for Families
by A verified travelerfrom Germany

Great Experience- Kid Friendly Hotel

Posted Jan 20, 2015
Pros: Friendly staff and cozy rooms!
Location: Not located in City Center, but was within walking distance.
The hotel staff and rooms were great. Very kid friendly. WiFi speed was fast enough to watch Netflix, which was great for the kids. The breakfast buffet had so many choices, it was hard to decide what to eat. A good walk to the city center (about 15-25 minutes).
4 out of 5
Recommended
for Everyone
by A verified traveler

Buona posizione

Posted Jan 9, 2015
Siamo stati in questo hotel per festeggiare il capodanno e siamo rimasti piacevolmente sorpresi sia dalla stanza che dalla posizione di questo albergo. Si trova vicinissimo alla stazione della metro Louise e a circa 15 minuti a piedi dalla Gran place. Le stanze son arredate con gusto e sono pulite. Un po troppo costosa la colazione, circa 20 euro a persona.
4 out of 5
Recommended
for Families
by A verified travelerfrom Phoenix

Nice hotel

Posted Jan 8, 2015
Cons: We had to use a small elevator to get access to our room which was in the back. A family of 4 with luggage could not all fit at the same time.
Location: High-end shopping. An indoor mall is just few minutes walk. Lots of restaurants within 5 minute walk. The Grand Place is 20 minute tram + walk.
Close to public transportation and 10 euro cab ride from the train station. The staff all spoke English. We did not eat at the restaurant so can't comment. Overall, it's very clean. The room was roomier than anticipated.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Macerata

Ottima sistemazione in zona tranquilla!

Posted Jan 7, 2015
Abbiamo soggiornato in questo hotel per 5 notti (Dal 31/12/2014 al 05/01/2015) e devo dire che ci siamo trovati davvero bene. L'hotel si trova in una zona molto tranquilla e curata ed è facilmente raggiungibile con i mezzi pubblici (Dall'aeroporto nazionale,dove è atterrato il nostro volo, basta prendere il treno fino alla stazione midì, da li due fermate di metro e poi 5 minuti a piedi). Il centro della città si trova a circa 1,5 km e si raggiunge facilmente con la metro o con il tram. Le camere sono spazione e pulite (A noi è stata assegnata una bella stanza al decimo piano dotata anche di un terrazzo che dava sulla via difronte all'hotel) e la colazione è ricca e variegata soprattutto per chi ama il salato ma anche chi predilige il dolce (Come noi) non può lamentarsi. Il personale si è mostrato disponibile e cordiale, unico neo il fatto che a colazione, non appena vedono i piatti vuoti, iniziano a sparecchaire anche se sei ancora seduto...ma alla fine non è poi un così gran problema, si può sempre prendere un altro piatto e fare un altro giro al buffet! Nel complesso il soggiorno è stato molto piacevole, la città è accogliente ed a misura d'uomo e merita di essere visitata, soprattutto nel periodo natalizio (Magari coprendosi bene). Durante la nostra vacanza siamo anche stati un giorno a Bruges ed un altro a Gand, entrambe belle e pittoresche, non perdetevele!
3 out of 5
by A verified travelerfrom licata agrigento

Hotel bello ed elegante ma lontano dal centro

Posted Dec 31, 2014
Camera ampia e spaziosa oltre che molto silenziosa. Elegante e confortevole la hall. Personale poco informato. Lontano dal centro.
4 out of 5
Recommended
for Families
by A verified travelerfrom amsterdam

Heerlijk ontbijt

Posted Dec 28, 2014
Pros: Grote (familie)kamers met apart toilet. Het ontbijtbuffet. In de sjieke shop straat.
Cons: Iets gehorig.
Location: Winkelstraat. Goede restaurants in de nabijheid. Op 20 minuten loopafstand van centrum.
Prettig dat je hier familiekamers hebt, groot genoeg. Kamer van alle gemakken voorzien. Ook heel fijn dat de wc en de badkamer gescheiden zijn. Maar het mooiste was het ontbijtbuffet. Voor het hitelwezen was dit uitmuntend. Enorme keuze, vers en heel goed verzorgd.
4 out of 5
Recommended
for Everyone
by A verified traveler

Zentral gelegen, schönes Zimmer, aber unfreundlich

Posted Dec 11, 2014
Pros: Zentrale Lage, Zimmerausstattung,
Cons: Freundlichkeit des Personals an der Rezeption
Location: Das Hotel liegt zentral und in der Nähe sind viele Geschäfte, Restaurants, Bars etc. Bis zum Grand Place geht man ca. 15 - 20 Minuten
Das Hotel ist zentral gelegen und zu Fuß erreicht man den Grand Place in 15 - 20 Minuten. Parkplätze sind in der Tiefgarage (15€ pro 24h) verfügbar. Die Hotel- und Zimmerausstattung ist ansprechend und prinzipiell sauber. In dem Zimmer gab es einen Flachbildfernseher und zusätzlich zu dem bequemen Bett noch ein Sofa - also sehr nett eingerichtet. Leider war der Toilettendeckel nur noch an einer Seite befestigt und die Toilette stank. Das einzige wirkliche No-Go war die Unfreundlichkeit des Personals an der Rezeption. 3-4 Standardsätze in Englisch, keine adaquäte Begrüßung und Verabschiedung. Ich erwarte in einem 4-Sterne Hotel einfach, dass ich freundlich behandelt werde und sich erkundigt wird, ob alles in Ordnung war. Aber immerhin hatten wir (Original-Aussage) "Glück, dass ich heute hier bin. Da bekommen Sie das W-Lan gratis. Bei anderen hätten Sie bezahlen müssen!" Wir hatten das Zimmer ohne Frühstück gebucht, daher kann ich das nicht bewerten. Alles in allem war es aber ein schöner Aufenthalt, beim nächsten Mal vielleicht mit besser gelaunten Personal.
4 out of 5
Recommended
for Business Travelers
by A verified travelerfrom Houston, TX

Nice location, but pretty cool staff

Posted Dec 11, 2014
Pros: Location, room comfort..
Cons: The staff in the restaurant could shorten their distance to the guests...
Location: Restaurants and EU offices are just around the corner...
The hotel is nicely located, and anything is around, especially for business people. However, the staff is not very friendly, especially in the breakfast restaurant...
5 out of 5
Recommended
for Couples
by A verified travelerfrom Dallas TX

Posted Dec 3, 2014
The check in was an exceptional experience, though was a long wait since there were only one staff at the check in counter. The front desk was very knowledgeable and very helpful on all details about our staying. She helped us on our internet access (free), explaining the breakfast coupon, and also made recommendation on our sightseeing routing, restaurants. The room was big ( King with sitting area), modern and beautiful. I will stay here again when I come back.