Ratings based on 98 Verified Reviews
They paid and stayed. We double-checked.
4.5 Room cleanliness
4.0 Service & staff
4.3 Room comfort
4.3 Hotel condition
They paid and stayed.
for Everyoneby A verified traveler
Nice and good locationPosted Nov 22, 2013
Cons: The floor carpets of the room are old and look durty
Location: Location is good with not many options of places to go near, except if you want to travel downtown to Brussels
The hotel was confortable and it is located in a good place near the Airport. The people of the hotel was nice and we got a good service and atention.
for Business Travelersby A verified traveler
great location 5 mins cab ride from airportPosted Nov 21, 2013
for Everyoneby A verified traveler from Montreal
cheap and very nice hotel close to the airportPosted Oct 26, 2013
the reception staff is very very nice that it is not the case for the people working in the restaurant. The room was clean and very confortable.
Recommendedby A verified traveler
Posted Aug 29, 2013 on Hotels.com
for Business Travelersby AndyB
Posted Aug 27, 2013 on Hotels.com
for Everyoneby Fridgemon
Wonderful fully "American" hotel near airportPosted Aug 25, 2013
As nice a hotel room as you'll find. But unless you need to be close to the airport, it isn't close to anything.
for Otherby A verified traveler
The bus did not show up to pick me up at airportPosted Jul 29, 2013
Cons: Bus could show up at the airport
Bus didnt show up to get me at the airport. Being that I was in a foreign country I was unable to contact the hotel via telephone. Shambles, but chances are, no one will read this review or take any notice anyway.
for Everyoneby Buggalugs from NZ
AdequatePosted Jul 21, 2013
An ok airport hotel experience, as the hotel is quite adequate, but not a really pleasing stay. Little things after a long flight count, such as giving prompt service, clear directions to the room (!), and providing 2 single beds as requested instead of one bed (for 2 non-partner men, travelling as friends) mean a lot. I wouldn't blanch if I had to stay there again, but neither would I rush back.
for Everyoneby J_Porter from Minneapolis
Good hotel for early morning flights near airportPosted Jul 13, 2013
Pros: Front desk staff is very friendly and efficient. Cleanliness of room. Nice outdoor restaurant patio area.
Cons: Replace see-thru bathroom walls in new section with something more opaque. Restaurant/bar seemed understaffed; slow service and long wait for food.
We stayed 2 separate nights a week apart, between flights. We were in the new section; our room was quite large and very clean. Bed was "just right" firmness, for me anyway. The free mini bar is a plus. At first is not clear how get from the elevator to the new section, and is difficult manuevering luggage thru multiple doors and narrow hallways. Some floors have a few steps to climb to get to the newer part. As other reviews have mentioned, the bathroom walls in the new section are semi-transparent glass, and do not afford much privacy. There are no dining options within walking distance, so we ate dinner at the hotel restaurant. The food was quite good; prices average for an airport hotel. The service was very slow; it seemed like they were short staffed. On our 2nd stay, there was a large tour group with their own buffet. We found it very difficult to get table service, and our order seemed to have been forgotten. I spoke with the manager, and we were comped for most of the meal, so I have to give them good marks for customer service.
for Everyoneby A verified traveler
Dissapointed!!! Bad servicePosted Jul 9, 2013
Extremely unhelpful staff.. checkin late night.. its an airport hotel and guests atleast expect a snack to be available but none available and the staff at the reception or at the bar were not only unhelp but actually rude!!! bad experience really..