Ratings based on 129 Verified Reviews

They paid and stayed. We double-checked.
3.4 out of 5
90% of guests recommend
3.5 Room cleanliness
3.4 Service & staff
3.4 Room comfort
3.3 Hotel condition
They paid and stayed.
We double-checked.
2 out of 5
by A verified travelerfrom France

Posted Feb 25, 2015
Pros: la télévision
Cons: Accueil, état des murs, moquettes très très vieilles, lits et matelas à changer, chariot de linges a ranger, et l'accessibilité aux handicapées
Accueil froid, aucun sens du service, hôtel affichant pourtant 3 étoiles, ne valant même pas les hôtels formule 1 ou Ibis hôtel. n'a pas respecté la réservation des chambres
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jan 21, 2015
Great experience, excellent price-quality relation. Well located, about a 15 min walk to the Grand Place. The staff was very friendly. Definetely would recommend it to anyone who wants a nice but inexpensive hotel.
2 out of 5
Recommended
for Families
by Oscarfrom London

They all need a customer service training course

Posted Dec 30, 2014 on Hotels.com
I didn't have any problems but one of the rooms was so cold and even with the heating on you could not get it anywhere near warm. The best bit was the staff. They are so rude and arrogant and act like they are doing you a favor. Just no manners whatsoever and they look down to you. Don't you dare ask for anything, as they are too busy looking at the screen than talking to you.
2 out of 5
by A verified travelerfrom JAPAN

タバコ臭く、あまり清潔とは言えないホテル

Posted Dec 25, 2014
部屋はとても狭く、リネンやベッドも古びており、あまり快適とは言えません。 ネットはつながりますが、フロントでIDとパスを聞く必要があります。 シャワー室に扉がなく、びしょびしょになります。 アメニティはありません。 髪の毛が残っていたり、備え付けのハンドウォッシュのボトルも汚れていたりと、あまり気分は良くなかったです。 チェックインも、15時半ごろ行ったのにまだ準備ができていないからと30分くらいフロントで待たされました。 駅周辺の治安もあまり良い感じは受けなかったです。
3 out of 5
Recommended
for Business Travelers
by Michael G.

This traveler left a rating score only Posted Dec 15, 2014 on Hotels.com
2 out of 5
Recommended
for Business Travelers
by zina

This traveler left a rating score only Posted Nov 25, 2014 on Hotels.com
4 out of 5
Recommended
for Business Travelers
by Evert-Janfrom Gouda

Nice hotel for agreeable price

Posted Nov 3, 2014 on Hotels.com
Good hotel in nice neighborhood of Brussels, just a few hundred meters from the beautiful Botanic Garden. Five minutes from underground station Botanique. Staff was friendly and helpful. Room was spacious. Beds were comfortable. Breakfast quite OK. WIFI was not very fast, this needs improvement. I only had one bigger problem: the floorcoverings just in front of the bathroom were completely soaked. Maybe the cleaner dropped his waterbucket too early?
3 out of 5
Recommended
for Couples
by Luis Roberto LopesSampaiofrom Grunendeich, Alemanhã

Regular

Posted Nov 1, 2014 on Hotels.com
O hotel tem os quartos sem acústica é houve muito barulho. Pois, o bloco em que ficamos tem acesso externo por escadas. Café da manhã razoável e localização próxima a estação de trem para o centro de Amsterdã.
4 out of 5
Recommended
by A verified traveler

Hötel agréable

Posted Oct 16, 2014 on Hotels.com
Chambre petite mais donnant sur une terrasse dans un espace très calme; Le personnel est agréable. Bonne qualité de service. Le tramway passe devant l'hôtel situé près de la station de métro Botanique. Bon rapport qualité/prix pour un hôtel à 30 minutes à pied du centre-ville. L'environnement est peu touristique mais pas désagréable.
3 out of 5
by A verified traveler

Buena ubicación

Posted Oct 14, 2014
Pros: La cercanía con el centro
El personal nos atendió correctamente sobre todo Xavi un mallorquin que nos ayudo en todo. Los colchones están par cambiar El resto se debe actualizar