Lobby

Reviews of Econo Lodge Inn & Suites Bryant

2 out of 5
Econo Lodge Inn & Suites Bryant
210 Office Park Drive, Bryant, AR

Reviews

8.6

Excellent

Rating 10 - Excellent. 253 out of 558 reviews" "
Rating 8 - Good. 213 out of 558 reviews" "
Rating 6 - Okay. 68 out of 558 reviews" "
Rating 4 - Poor. 14 out of 558 reviews" "
Rating 2 - Terrible. 10 out of 558 reviews" "

9.0/10

Cleanliness

8.8/10

Staff & service

7.4/10

Amenities

8.6/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

10/10 Excellent

Jorge

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay. Food and stores nearby.
Stayed 3 nights in Apr 2024

4/10 Poor

Larry

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Our room had a shower head but no way to redirect the water flow to it. Broken vending machine.
Stayed 1 night in Apr 2024

8/10 Good

D z

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Every night a fuse would pop waking me. In the morning i found the coffee pop and all other electic outlets would not work. I found and reset the breaker and all was good. Happened every night. Do not know what the cause because i was sleeping and not using electricity.
Stayed 3 nights in Mar 2024

10/10 Excellent

Scott

Liked: Cleanliness, staff & service, property conditions & facilities
Room was very clean. Staff was friendly and courteous.
Stayed 6 nights in Jan 2024

2/10 Terrible

Adrian

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
They charged me $30 more than booking price
Stayed 1 night in Dec 2023
Response from nick on Jan 3, 2024
we are sorry to hear this, but after looking into the reservation details you were charged exactly what the reservation rate came as.

8/10 Good

Enchantra

Liked: Cleanliness, property conditions & facilities, room comfort
I had a great stay.
Stayed 1 night in Dec 2023
Response from nick on Jan 3, 2024
Thank you

6/10 Okay

Charles

Stayed 1 night in Dec 2023
Response from nick on Jan 3, 2024
thank you

10/10 Excellent

Paul J.

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I enjoyed my stay a nice spacious and clean room, I liked that my suite had a couch to relax on and watch tv instead of just sitting on the bed, nice area close to the highway and access to many dining options.
Stayed 1 night in Nov 2023
Response from nick on Jan 3, 2024
we are happy to hear that you enjoyed your stay with us.

6/10 Okay

Verified traveler

Liked: Staff & service, property conditions & facilities
Worth It
For the price this was a good choice for me. It is close to a lot of restaurants and the highway. It was hotel average clean. The bed was very hard though.
Stayed 2 nights in Nov 2023
Response from nick on Jan 3, 2024
Thank you, we are currently replacing our beds.

2/10 Terrible

Charles

Disliked: Staff & service, property conditions & facilities
Stayed 1 night in Nov 2023

2/10 Terrible

Siamphay

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We checked in and went into our room. We found it extremely dirty and not maintained. The door’s deadbolt was broken, bathroom was unclean, toilet roll handle was missing, and bed was stained. We had to check out 10 minutes after checking in because it was so unsanitary and rundown. We are attempting to get a refund from this place. Hopefully they will refund us.
Stayed 3 nights in Nov 2023
Response from nick on Nov 28, 2023
I am surprised to see this comment from you ,Mrs. Siamphay, you stayed with us for 3 nights, you never complained to us about anything. You did not check out in 10 minutes, when you came to check out you told me you enjoyed your stay with us, also left a 13.00 cash tip for the housekeeper.

10/10 Excellent

Bruce, Clovis

Friendly staff. Rooms are nice. No complaints.
Stayed 1 night in Oct 2023
Response from nick on Nov 27, 2023
thank you for your review

8/10 Good

Zelda

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best A/C we have ever had in a hotel. Lots of eateries in the immediate area.
Stayed 1 night in Oct 2023
Response from nick on Nov 27, 2023
We are glad to hear that you enjoyed your stay with us

8/10 Good

Greg W

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Exceptional
The room was exceptionally clean and very comfortable. Nice and quiet as well.
Stayed 1 night in Sep 2023

6/10 Okay

Dianne

Business traveler
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Aug 2023

10/10 Excellent

Catherine

Stayed 3 nights in Jul 2023

8/10 Good

CRIS

Liked: Cleanliness, staff & service, property conditions & facilities
The rooms could use some updating but were comfortable. Our check in clerk Amanda was AMAZING. So nice and helpful.
Stayed 1 night in Jul 2023

10/10 Excellent

Kathleen

Liked: Cleanliness, staff & service, property conditions & facilities
Good place
Stayed 1 night in Jun 2023

2/10 Terrible

Earl

Stayed 1 night in Jun 2023

6/10 Okay

Craig

Traveled with family
Liked: Cleanliness, staff & service
It’s exactly what you’d expect for the price you pay. The bathtub filled with water and didn’t drain well. It was hard to get the water to transition to shower.
Stayed 1 night in Jun 2023

8/10 Good

Dianne

Traveled with group, Business traveler
Liked: Cleanliness, staff & service
Convenient for my stay, located around several restaurants, easy access to location. Property was older but taken care of, clean, and safe! Would most definitely stay again of in that area!
Stayed 1 night in Jun 2023

8/10 Good

Deanna

Traveled with family
Liked: Staff & service, room comfort
Budget stay
Ok place for the price. Nothing fancy. Check in was great, staff was friendly.
Stayed 2 nights in May 2023

10/10 Excellent

Donna

Liked: Cleanliness, staff & service, property conditions & facilities
I enjoyed staying here And would be happy to give them A Thankyou
Stayed 1 night in May 2023

10/10 Excellent

William

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Place To Stay Without Spending A Lot!
When I checked in the lady was very pleasant and made sure I had a room on the ground floor as requested The room was clean. The bed was comfortable - I slept well. The A/C worked well. The shower worked well. Everything in the room worked ( Ex: all the lights and lamps.) During my stay I heard no noise coming from the adjoining rooms and heard no traffic noise. It is a great location close to several eating places and a Walmart Super Center. I saw no roaches or bugs of any type. It seemed like a good, safe location. I highly recommend!
Stayed 1 night in May 2023

10/10 Excellent

Rachel

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service
Super friendly staff, loved it! And good price
Stayed 1 night in May 2023

10/10 Excellent

Nancy

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Convenient and reasonable
Stayed 1 night in May 2023

2/10 Terrible

Jessica

Traveled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The property itself has very limited parking. It’s considered a hotel but it’s set up motel style so if you need anything you have to walk outside of your room in the weather and go inside the office. I also have a child with me and my room had a door connecting it with somebody else’s and they kept a juggling the door handle. Was supposed to go back in a few days but I’ll be taking another route. I also got charged twice even cancelling my booking. Very disappointed with everything..
Stayed 1 night in Apr 2023

6/10 Okay

Verified traveler

Disliked: Property conditions & facilities
Too expensive for the quality of rooms
Walls are so thin that I can hear my neighbors fighting. The room is dark, the handles in the tub is greasy. Cheap shampoo & soap.
Stayed 1 night in Apr 2023

6/10 Okay

Vincent

Liked: Cleanliness, property conditions & facilities, room comfort
Internet was not functioning during my stay.
Stayed 1 night in Apr 2023

6/10 Okay

Becky

Liked: Staff & service
Stayed 1 night in Apr 2023

10/10 Excellent

David Keith

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
It is a clean and safe place to spend the night. The facility won’t “wow” you, but it gets the job done! I would rather have clean and no frills!
Stayed 1 night in Mar 2023
Response from Nick on Apr 3, 2023
Than you

10/10 Excellent

Mary

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The best experience was with Tony the customer service rep./housekeeping personelle. Very polite professional and very accommodating. She made our stay welcoming and pleasant.
Stayed 1 night in Mar 2023
Response from nick on Apr 3, 2023
Thank you, Mary

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Feb 2023
Response from np on Apr 3, 2023
Thanks

10/10 Excellent

Gabrielle

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay!! Everything was clean and room was great!! Bed was super comfy! Definitely recommend!!
Stayed 1 night in Jan 2023

4/10 Poor

Christina

Traveled with family
Disliked: Cleanliness
Handi-cap beware.
We booked through Hotels.com as the ratings were pretty good. Upon arrival , initially I was unable to use the handi-cap parking. A flat bed trailer was parked in one space and the other car was not a handi-cap car. I complained to the staff on duty and was told the trailer belonged to the owner??? Really? With an entire parking lot to park the trailer and they use the handi-cap? I told the staff I was not happy and I should call the police. After hauling our luggage to our room from 8 doors down. The office called and said the car next to the trailer had been moved and I may park there. I did move my car to make repacking the car easier. The room itself was not clean. The floor were so dirty I used a wipe to walk on and they turned black.
Stayed 1 night in Dec 2022

10/10 Excellent

Karla

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean Cool Room with comfy beds
Staff was excellent and friendly. We arrived late the first night our room was nice and cool. Beds were very comfy and quite. Room was very clean. All rooms face parking lot and very secure. Washer & dryer available on site. Direct TV my husbands favorite. Walmart close by and several places to eat close or within walking distance. Will stay here again.
Stayed 2 nights in Aug 2022

8/10 Good

Alfredo, Olive Branch

Traveled with family
Liked: Cleanliness, staff & service
Property gives you what you pay for. It is a dated hotel that has been kept operational. I will however say that beds were fantastic in our room. We slept VERY good
Stayed 1 night in Jul 2022
Response from nick on Jul 21, 2022
Thank you

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Not bad for the price . . .
A bit run-down; A/C had trouble holding stable temperature -- cycled from "a little sweaty" to "shivering" without changing temperatures. Parking lot small and multiple spaces taken by work truck/trailer combos. Prepare to maybe lug your stuff from the far end of the lot. No buggies to help.
Stayed 1 night in May 2022
Response from pam on Jun 27, 2022
Thank you for staying with us we appreciate it and we are sorry that we failed to make your stay as great as it should have been we have replaced the old a/c for new and hope you will visit again

10/10 Excellent

michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice.
Stayed 1 night in May 2022
Response from pam on Jun 27, 2022
Thank you

6/10 Okay

Jennifer

Traveled with family and small children
Liked: Staff & service
Disliked: Amenities
We wanted this hotel because online it said they had breakfast but they were doing breakfast anymore. The pillows were super small and bed was broke down. Staff was friendly.
Stayed 1 night in Mar 2022
Response from Thank you on Apr 28, 2022
Thank you for your review and for choosing our hotel. I am sorry about the breakfast as we are only doing coffee, but we apologize that we failed to make your stay the most pleasant and will work on the issues

10/10 Excellent

Jennifer

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and in a nice area of town.
Stayed 1 night in Mar 2022
Response from Thank You on Apr 28, 2022
Thank you for the review and for choosing our hotel

10/10 Excellent

Andrea

Traveled with group, Business traveler
Liked: Staff & service, amenities, property conditions & facilities
Modern and very clean
Stayed 1 night in Feb 2022
Response from Econolodge Staff on Feb 8, 2022
Thank you for your review and for choosing our hotel . We are happy you enjoyed your stay and we look forward to having you again

8/10 Good

jatedria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2021

2/10 Terrible

Verified traveler

Traveled with family and small children
Disliked: Staff & service
I booked a room 2 weeks in advance as I was moving across the country. They called THE DAY BEFORE my reserved date to tell me they had no rooms available. I had to pay extra and scramble to find another motel. Not happy!!
Stayed 1 night in May 2021

6/10 Okay

Verified traveler

Business traveler
Liked: Staff & service
Disliked: Cleanliness
Good - I was unable to check in until 1:30 am. Night clerk was very accommodating. Not good - Room did not smell fresh. Had an odor I'd describe as dirty mop water.
Stayed 1 night in Mar 2021

8/10 Good

Jill

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
on my way home
good hotel not as good as reviews i read but only a one night stay
Stayed 1 night in Feb 2021

8/10 Good

gene

Stayed 1 night in Dec 2020
Response from MGR on Jan 1, 2021
Thank you for choosing us as your Hotel. Happy New Year

8/10 Good

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was friendly and room was good . Bed and shower were also good I would stay there again
Stayed 1 night in Dec 2020
Response from MGR on Jan 1, 2021
Thank you for your response. Happy New year

6/10 Okay

Ken, Bentonville

Business traveler
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
The desk clerk is amazing. The men standing outside my room, smoking until 1 am, not so much.
Stayed 1 night in Dec 2020
Response from MGR on Jan 1, 2021
Thank you for your response. I will share this with staff. Please never hesitate informing front desk if you feel disturbed.

10/10 Excellent

Brittany

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Worth it.
This was a pretty decent hotel. I found a good rate online; the hotel matched it! Stayed an extra night cause it was so comfortable. We had a reservation for Benton... but we decided to stay there the 3rd night instead of moving to the hotel in Benton.
Hurt my knee on the moving van. Just chilling with knee elevated.
Stayed 2 nights in Oct 2020