“Clean, comfortable, central - business type hotel.”

Very modern clean business style hotel good central location for all the sights + night life. Only complaint was we had asked the concierge on several occasions to reserve us a table in a club and on each request were told this would be done in the next hour but was never arranged and we were left no message to explain why this was. Overall clean, comfortable would stay again.

“Best hotel in Bucharest by far”

Better than expected, incredible service, highly recommended.

“Friendly staff members”

I wasnt much in the hotel so I cannot comment on their staff's service. I did however, ate at their "Benihana" restaurant and drank at their bar next to it. From those two experiences, I felt sincerely welcomed as their staff's demeanor is friendly. Being a temporary resident of bucharest, I applaud the training their staff had probably undergone to cater to westerners' expectations regarding customer service/interactions.

“Generally commendable hotel”

Quite a plush hotel, without being intimidating. Safe for single visitors. Convenient location off Piata Romana for airport bus services 131 and (express)738 (4-5mins. walking distance from the Piata Romana Square). Breakfast a bit pricey, but a wide range of food. Try to get there before 9.30 otherwise the hot food looks a little jaded. PIZZA HUT next door and a COSTA COFFEE opposite. Take a mini-kettle and coffee/tea if you book the standard room. Unlike the UK, kettles etc. are not provided as standard in most European hotels. Apart from a slightly 'cool', though not quite 'frosty' female registration clerk on arrival, I have no complaints. Book two weeks ahead if possible to get the better rates.

“"Better than average" hotel in a central location”

Hotel is located in good area, close to shops and other business hotels. While the hotel is not a Hilton or a Marriott it is a clean, comfortable hotel, larger than average size rooms, nice lounge on ground floor with reasonably priced foor. The internet access is fast and free! The staff were friendly and helpful.

“Good but there are better”

If you're looking for a standard, no-surprises typical hotel room equivalent to those you would find in any other capital city this will provide you with what you're after. If you're looking for anything extra (e.g. ungrudging service, polite, helpful staff etc.) then try somewhere else. This hotel works as long as you don't have to interact with the staff who are consistently and unanimously unfriendly, arrogant and dismissive of paying customers. Bucharest is full of branded hotel chains now and HoJo will have to up its game if it expects to get repeat customers. The room rate is equivalent with most other Bucharest chain hotels (i.e. just the right side of ruinous) but the extras, room service and (a particular warning!) the minibar should only be approached by the wealthier of the Russian oligarchs. Who will be staying somewhere else anyway. Uneventful stay otherwise. HoJo is well placed in the city centre, next to the Metro - which is worth learning to use as it is cheap, clean and fast for getting around key city centre sites - Bucharest traffic is a disaster and 50% of any taxi journey will be taken up in idle time sitting in traffic. Expect to move around 5 mile per hour average in the busier parts of town; it's worse than London ever was. Shop around. The Athena Hilton or Radisson probably offer much the same prices and rooms but the staff might manage a smile there.

“Good facility, Bad service”

Hotel is conveniently located near one of the many Plazas; a little noisy from police sirens all night and on the 17th floor, no less. The service left something to be desired. Room service meal showed up cold, they wanted to charge me $14 for 20 minutes of internet use since I didn't have a computer of my own to use the wireless, and the restaurant service was laughably terrible - I started to think that perhaps it was a buffet since I was (finally) seated, but not given a menu and left to sit there for 10 minutes. But, the room was clean and the concierge desk was reasonably helpful.