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Reviews of Domenii Plaza by Residence Hotels

4 out of 5
Domenii Plaza by Residence Hotels
33 Alexandru Constantinescu Street, Bucharest

Reviews

8.0

Very Good

Rating 10 - Excellent. 39 out of 89 reviews" "
Rating 8 - Good. 28 out of 89 reviews" "
Rating 6 - Okay. 11 out of 89 reviews" "
Rating 4 - Poor. 7 out of 89 reviews" "
Rating 2 - Terrible. 4 out of 89 reviews" "

8.6/10

Cleanliness

8.4/10

Staff & service

6.4/10

Amenities

8.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Don’t miss the terrace
It was pretty quiet because of covid. No restaurant service, but the stay was good overall. The rooftop terrace was very nice.
Stayed 11 nights in Sep 2020

8/10 Good

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was very close to the relatives we visited. The vintage of the building was a plus. Close to Triumph Arc, Herastrau parc, market and restaurants.
Stayed 9 nights in Oct 2019
Response from Residence Team on Oct 28, 2019
Thank you for your feedback, we appreciate it!

8/10 Good

Martin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 11 nights in Aug 2019
Response from Residence Team on Sep 12, 2019
Thank you for your feedback, we appreciate it!

4/10 Poor

Petr

Business traveler
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2019
Response from Residence Team on Sep 12, 2019
Thank you for your feedback, we appreciate it!

2/10 Terrible

Verified traveler

Traveled with partner
Disliked: Staff & service, amenities
While we reserved the spa that is advertised for guests romantic and private relaxation. The night staff of the hotel, two men and the female receptionist, came around the off limits back alley to spy, through the ventilation window, on me and my female companion as she laid topless. She noticed them and warned me, I immediately confronted them and they ran off as I followed them. The two male staff whom I recognized as I followed them and identified as the concierge called Bogdan, and the room service clerk that had just delivered wine to my room, they kept cowardly running as I followed them across the lobby and hid on the back of the hotel restaurant. But the female receptionist couldn’t hide as she had to cover the reception. I demanded explanations from her and she just nervously provided none. I demanded she contacted the night shift manager. This night shift manager showed up while the male staff was still hiding in the back, and instead of confronting them and doing the right thing, he instead covered for them and denied they were present at all in the premises. We checked out and returned the next day to speak to a person that identified as the general manager. This person took the report apologizing promising to call back after looking into the matter and the lobby cameras but the call never came through. I have stayed in this hotel before in the course of the past 5 years and I have reserved the private spa before but now I warn everyone to beware and away.
Stayed 1 night in Jun 2019
Response from Residence Team on Jul 10, 2019
Thank you Sir for your feedback, we appreciate it! We apologize again for the incident!

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jun 2019
Response from Cristi Topescu on Jun 19, 2019
Thank you for your feedback!

8/10 Good

Monika, Zagreb

Business traveler
Liked: Cleanliness, staff & service
Staff was helpful and professional. The only problem were events (children birthday party, etc.) on the 4th floor, above my room, which started from the early morning.
Stayed 5 nights in May 2019
Response from Residence Team on Jun 5, 2019
Thank you for your feedback!

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Decent hotel for the price but if you stay during the weekend there might be a wedding event or some other event where the music will be loud until late at night... This wasn't a big issue for us on 2nd floor but might be louder above 2nd floor. Just something to keep in mind.
Stayed 2 nights in May 2019
Response from Reservations Team on May 22, 2019
Thank you for choosing Residence Hotels and for your feedback!

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service
Stayed 2 nights in Apr 2019
Response from Reservations Team on Apr 30, 2019
Thank you, we appreciate your feedback!

8/10 Good

Tecuci

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location
The staff was friendly. The hotel is well located close to the Arc de Triumph, a 10 min by taxi from center
Stayed 1 night in Feb 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nemaipomenit condițiile și personalul foarte plăcut!
Stayed 4 nights in Dec 2018

2/10 Terrible

Verified traveler

Disliked: Staff & service, room comfort
This place is horrible! First of they have horrible attitudes. They treated us like we were going to steal something. Watching our every move. I left early paid for 5 nights only stayed 2, because my guest was bumped and so upset I had to pay for another room because she felt uncomfortable! I called Travelocity to let them know what was going on that I was checking out early, they didn’t wanna answer the phone for them nor will they give me my money back for the 3 night that wasn’t used. Then, I suppose to get 10% off on breakfast she tells me my breakfast wasn’t included an I paid an extra 100 bucks! The receptionist didn’t even know how to print out a receipt when we were checking out! He knew how to be on his cell phone laid back though! I recommend the Ramada!! Great service!!!!!!! Awesome breakfast and they don’t watch you like your about to take something!
Stayed 5 nights in Nov 2018

10/10 Excellent

Gregory, Phoenix AZ and Kosice SK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Location- quality of everything with attention being given to details! Breakfast Buffet was marvelous! Quite! Great Restaurants narbt! Extremely helpful staff
Stayed 2 nights in Oct 2018

10/10 Excellent

Quinn, Beverly Hills, California

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Close to the local markets and shops. A great location and the hotel was effective and great!
Stayed 4 nights in Oct 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Sep 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2018

10/10 Excellent

Christina, Bettendorf, IA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My room had 2 balconies it was gorgeous. Ordered up a bottle of wine to my room and sat and stargazed. Perfect way to end a busy day!
Stayed 1 night in Sep 2018
Response from Teodor on Sep 27, 2018
Dear Christina, thank you for the lovely feedback! We hope that you will come back again!

8/10 Good

Verified traveler

Liked: Staff & service
Stayed 1 night in Aug 2018
Response from Teodor on Sep 27, 2018
Dear Guest, thank you for your feedback!

2/10 Terrible

Sam, Leicester

Disliked: Staff & service, property conditions & facilities, room comfort
Unfriendly staff, poor facilities, worse service.
Staff reluctant to serve breakfast. Spa facilities were extremely poor and not worth the additional fees. A party in the hotel was extremely loud with music travelling easily to our room. Will book at Radisson in future.
Stayed 3 nights in Jul 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
very beautiful hotel and the Staff are really nice .
Stayed 4 nights in Jun 2018

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel but out of the centre
This hotel is nice in the inside but a little out of the city centre. Information on the hotels.com Website was incorrect about what was included with our booking. The website says there would be free airport transfer with our booking but the hotel refused to honour it and after I questioned the policy they never replied to me. Once we were at the hotel the staff were friendly and the room was clean and comfortable.
Stayed 1 night in May 2018

8/10 Good

JASWINDER

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
staff friendly and helpful room was clean but the shower tray needed attention

10/10 Excellent

catalin, denver, co

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel
Nice hotel , friendly staff. I would recommend to everybody
Stayed 3 nights in Aug 2017
Response from Reservations Team on Jan 9, 2018
Dear Mr. Catalin, Thank you for choosing Residence Hotels for your visit. We are delighted to know you had an enjoyable staying within Domenii Plaza Hotel. On behalf of Residence Team, thank you for recommending us and for your kind appreciation and. It will be an honor to be your host in the near future as well. Best regards

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very Friendly
It had a very warm feeling to the hotel. I loved the staff members and the food was soooo good!
Stayed 2 nights in Nov 2017
Response from Reservations Team on Nov 14, 2017
Dear valued guest, Thank you for choosing Residence Hotels. It is great to know you enjoyed your staying and the food. Our team is continuously working on improving the quality of provided services and we are glad to receive our guests appreciation. Thank you once again for taking the time to post this review and we look forward to be your host again in the future. Best regards

10/10 Excellent

jiayu

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
good
close to company
Stayed 11 nights in Oct 2017
Dear Mr./Mrs. Jiayu, Thank you for choosing Residence Hotels for your visit. We are glad to know you had an enjoyable staying with us. On behalf of Residence Team, thank you once again for taking the time to post this review. It will be our honor to host you again in the future. Best regards, Reservations Team

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2017
Dear valued guest, Thank you for choosing Residence Hotels for your visit. We are glad to know you had an enjoyable staying with us. Thank you once again for taking the time to post this review. Residence Team would feel honored to host you again in the future. Best regards, Reservations Team

10/10 Excellent

Monica, florida

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful stay
The hotel is really beautiful and clean, a walkable distance to a gorgeous park to spend your evening. Nice quiet area at night.
Stayed 1 night in Jul 2017
Response from Reservations Department on Jul 24, 2017
Dear valued guest, Thank you for the trust shown by choosing Residence Hotels. On behalf of Residence Team, thank you once more, for taking the time to post this review and for your kind words. We hope to have the honor to be your host again, in the future. Best regards

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A great welcome to Romania . . . would stay again!
The location of this hotel is wonderful, near a small market area with a multitude of restaurants and fresh food, which is great, because their breakfast is somewhat expensive. The staff was very friendly and helpful, and the room had lovely air conditioning. The shower was small, but with excellent water pressure. Our only complaint was that our double bed consisted of two twins pushed together, with nothing to fill the gap between the beds. We didn't have a chance to use the pool/spa, but it looked wonderful. We Uber'd from the airport, as the shuttle to/from the airport is expensive as well.
Stayed 1 night in Jun 2017
Dear Sir, Thank you for the trust shown by choosing Residence Hotels. Also, on behalf of residence Team, thank you for taking the time to post your feedback. We understand that overall you had a pleasant staying and we are glad. Please receive our appreciation for your opinion, this is one of the matters that it is important to us. The pleasure will be mutual to have the honor to be your host again. Best regards, Reservations Team

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quaint
Small but nice would stay again. Great staff. Very easy and helpful to work with.
Response from Reservations Department on Jun 29, 2017
Dear Sir/Madame, Thank you for the trust shown by choosing Residence Hotels. We appreciate taking the time to write this kind review. On behalf of Residence Team I am glad to say that we would be honored to have you as our guest again. Best regards

10/10 Excellent

Bogdan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities

10/10 Excellent

cristiana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great experience
Very good experience overall, would definitely recomend. The staff were all welcoming and helpful and the hotel was well maintained with unique features. Rooms available for smokers and non-smokers and the spa facilities were really good as was the main restaurant.

4/10 Poor

rd, michigan, usa

Disliked: Cleanliness, property conditions & facilities
will not return: disappointing!
the room (#301) received at arrival -pm was well below expectations (not clean, poorly maintained, tub and sink did not drain, no wifi signal), not at all a 4*hotel room; person at the reception kind of arrogant. the room received the next day-am, was clean, good wifi signal, the person at the reception very helpful. unfortunately the first impression matters, and it was not a good one. i wished it was a true 4* hotel. will not recommend.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Paul, Oxnard, CA

Liked: Cleanliness, staff & service, room comfort
Broken shower head holder.
Everything was great except broken shower head holder, which made taking shower inconvenient.

4/10 Poor

Verified traveler

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
did not get bathtub which was supposed to be included. no free items in minibar.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Bodil and Magni, Faroe Islands

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Romantic weekend hotel
We had a wonderful stay at Domenii Plaza. Great staff who were very service minded and the room was perfect, though the bed was a bit hard compared to what we are used to. The spa was good and the waiter at the restaurant was magnificent. We can clearly recommend this hotel to anyone.

8/10 Good

Raluca, Chicago

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice quiet hotel in a very nice residential area of Bucharest. Very clean beds, nice bathroom, very polite and friendly staff.

10/10 Excellent

Cristina P.

Liked: Cleanliness, staff & service
Business Trip
Great staff and excellent service. The mattresses need an upgrade, but the overall spacious room and cleanliness was excellent. Will be looking forward to go back again! Thank you to all the staff for an enjoyable experience!

10/10 Excellent

Laszlo, Hungary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Better than expected.
One of the very few hotels which looks better than in the photos. The restaurant stuff is exceptionally helpful and friendly, the rooms have sweet atmosphere and the receptionist is beautiful. Highly recommended, the only hotel in Bucharest I will go back.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
4.5 out of 5
Perfect hotel, room very big and all as promised. Few downs to it, neighbours have dogs who bark all night, and one of the beds was squeaking all night at every small movement, annoying as we had a 5 months baby with us.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel in a quiet neighborhood
Large quiet room with lovely bathroom in a nice hotel.

6/10 Okay

Verified traveler

Liked: Cleanliness, room comfort
Disliked: Staff & service

10/10 Excellent

Makan, Orange County

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lots of Class!
If your looking for a hotel with character this one has it. It was furnished in the art deco/ art noveau style with beautiful bronze statues and classy furniture from turn of the century. The receptionists up front were really helpful and went out of their way to find me a taxi cab on new years eve (which was really hard to find without help.) It was like staying at a 400Euro a night hotel but for a fraction of that. Very nice hotel I would return to.

10/10 Excellent

David, Merida, Yucatan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
great place to stay near airport
perfect place to stay near the airport while being in Bucaresti

8/10 Good

jonathan, usa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable hotel in nice area
Helpful staff in a nice location, near Arc d'Triumphe and Herastrau Park. Food in restaurant is very good and upscale. Room was clean and nicely furnished. Would consider this location again

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great value for a 5 star
This hotel was very close to where we needed to be. We needed a 5 star at a decent price and this hotel was all we needed. Very clean room, courteous staff.

10/10 Excellent

Broon89, Netherurd

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Loved our stay here
We stayed here on the last night of our honeymoon. It was in a great location. Our room was great, clean, comfortable & had a lovely wee balcony. Power shower. :-) we got the couples deal in the spa which was great, bottle of bubbly, huge plate of yummy fresh fruit & use of the spa bath & sauna. Dinner was nice, atmosphere a little on the 'posh' side for us but the food was lovely.