Outdoor pool

Reviews of Days Inn by Wyndham Buckeye

2 out of 5
Days Inn by Wyndham Buckeye
25205 W Yuma Rd, Buckeye, AZ

Reviews

6.0
Rating 10 - Excellent. 107 out of 733 reviews" "
Rating 8 - Good. 174 out of 733 reviews" "
Rating 6 - Okay. 155 out of 733 reviews" "
Rating 4 - Poor. 142 out of 733 reviews" "
Rating 2 - Terrible. 155 out of 733 reviews" "

6.0/10

Cleanliness

7.0/10

Staff & service

5.6/10

Amenities

5.6/10

Property conditions & facilities

6.0/10

Eco-friendliness

Reviews

2/10 Terrible

Helena

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
In fact I’m asking for refund because I didn’t get to stay at the hotel for numerous reasons. I was so terrified as the result I had to cancel my booking, but the hotel manager told me to ask Expedia for refund.
Stayed 2 nights in Apr 2024
Response from Manager on Apr 25, 2024
Hello Helena,We're sorry to hear about your experience, and we understand your concerns. For any billing or refund inquiries, we recommend reaching out to the booking platform directly for further assistance. We appreciate your understanding in this matter.

6/10 Okay

Lian

Traveled with partner
Disliked: Cleanliness, property conditions & facilities
Needs updating. Torn towels.
Stayed 1 night in Apr 2024
Response from Manager on Apr 15, 2024
Hello Lian, Thank you for sharing your feedback. We appreciate your input as it helps us enhance our services. We recommend contacting our management team for any future concerns regarding your stay.

6/10 Okay

Paul

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Looked like a lot of construction worker must stay there. The sheets and towels stained. Furniture was in very rough shape. Overpriced for the shape of facilities.
Stayed 1 night in Apr 2024
Response from Manager on Apr 14, 2024
Hello Paul,We appreciate your feedback and apologize for any inconvenience you experienced. Our property caters to a diverse range of guests, including construction workers. We continuously strive to maintain our rooms and facilities to a high standard. Your comments will be shared with our team for further evaluation and improvement.

10/10 Excellent

Peter

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check-in was easy and the room was very clean and the bed comfortable.
Stayed 1 night in Apr 2024
Response from Manager on Apr 14, 2024
Hello Peter,We are delighted to hear that you found the check-in process smooth and your room clean and comfortable during your stay. Our team strives to provide exceptional service for all our guests. Your feedback is greatly appreciated, and we hope to welcome you back in the future.

2/10 Terrible

Jesus

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
First, I can’t believe Wyndham brand would be connected with this property. It was absolutely dissatisfying from the room cleanliness to the noise from the room upstairs that sounded like a toddler was running back and forth all night. This was not worth the rate that I paid for the two nights. I understand I chose to spend my money here but I expected better from the Wyndham name. I can not in good conscience stay at one of the above mentioned much less recommend anyone stay here. You have to do better!
Stayed 2 nights in Apr 2024
Response from Manager on Apr 12, 2024
Hello Jesus, We apologize for the inconvenience you experienced during your stay. Guest feedback is valuable to us for improvements to our services. Should you have further concerns, we recommend you to reach out to our management directly for a detailed discussion. Your insights are essential to us in maintaining the quality associated with the Wyndham brand.

2/10 Terrible

Jason, Danville

Disliked: Staff & service, property conditions & facilities
Not a good experience and beware of the policies. They will do whatever possible to take your money without earning it. Scammers.
Stayed 3 nights in Apr 2024
Response from Manager on Apr 9, 2024
Hello Jason, We regret to hear about your recent experience at our hotel. We kindly recommend reaching out to our management team directly to discuss any concerns regarding policies. Your feedback is important to us as we strive to improve our services for all guests.

8/10 Good

Jada

Business traveler
Liked: Cleanliness, staff & service
It was safe and quiet.
Stayed 1 night in Apr 2024
Response from Manager on Apr 9, 2024
Hello Jada,We are pleased to hear that you found our hotel to be a safe and quiet place for your stay. Your feedback is valuable to us, and we strive to provide a peaceful environment for all our guests. If you have any further comments or suggestions, please feel free to reach out to us.

10/10 Excellent

Christopher

Stayed 1 night in Mar 2024
Response from Manager on Apr 20, 2024
Hello Christopher,We appreciate you choosing our hotel for your stay. We hope to welcome you back soon for another outstanding experience!

2/10 Terrible

Nita

I need to talk to customer service at Expedia I want my money back. I came off freeway and the road to get in was blocked by a diesel on wrong side of road and I called the front desk 4 times and no one answered I needed to clarify how to get to location. I was unable to get the help I needed to get into the hotel. I had to go get another hotel so now I paid for two Expedia hotels last night!! I want my money back for Days Inn. Please call me. 602-295-3579
Stayed 1 night in Mar 2024
Response from Manager on Mar 31, 2024
Hello Nita,I'm sorry to hear about your experience trying to reach the front desk. For inquiries about refunds or compensation, please contact Expedia directly for further assistance with your booking. Thank you for bringing this to our attention.

2/10 Terrible

Charles

Disliked: Cleanliness, property conditions & facilities
Nothing
Stayed 1 night in Mar 2024
Response from Manager on Mar 24, 2024
Hello Charles,We appreciate you taking the time to share your feedback with us. Should you wish to discuss your stay further, please feel free to contact our management team. Thank you for staying with us.

8/10 Good

Anita

Stayed 2 nights in Mar 2024
Response from Manager on Apr 9, 2024
Hello Anita, Thank you for taking the time to complete our survey! We want you to know that your feedback and rating of our hotel is of utmost importance to us. We would appreciate it if you could kindly reach out to us directly with any specific feedback you may have, so that we may address your concerns accordingly. On behalf of our entire staff, we thank you for your business and we hope to see you again when your travels bring you back to the area!

2/10 Terrible

Jay

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
One of the worst experiences I've ever had at at a motel
Stayed 1 night in Mar 2024
Response from Manager on Mar 12, 2024
Hello Jay, We're sorry to hear that your stay fell short of expectations. Guest feedback is valuable for us to improve our services. Your comments will be shared with the management team for further review. We hope you will give us another opportunity to provide you with a better experience in the future.

10/10 Excellent

William

Response from Manager on Mar 6, 2024
Hello William,Thanks for being our guest. Your five-star rating is greatly appreciated. We are thrilled to hear that you enjoyed staying in our hotel. Thank you so much, waiting to serve you again!

8/10 Good

John D

Business traveler
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Very run down
Stayed 1 night in Feb 2024
Response from Manager on Mar 2, 2024
Hello John D,We appreciate your feedback and apologize for any inconvenience you experienced during your stay. We strive to provide a comfortable environment for all our guests and will address any maintenance issues accordingly. Thank you for bringing this to our attention.

4/10 Poor

Tai, Dublin

Business traveler, Traveled with partner, Traveled with pets
Disliked: Cleanliness, amenities, property conditions & facilities
Room was dirty. Dust all over. Still trash under bed. Mold on ceiling of shower stall. I’ve stayed at numerous hotels & this is the worst Days Inn I’ve ever been in. Will never stay here again.
Stayed 1 night in Feb 2024
Response from Manager on Mar 2, 2024
Hello Tai, We're sorry to hear about your experience and appreciate your feedback. To ensure all our guests enjoy a clean environment, we encourage guests to address any concerns with the hotel staff during their stay. Please reach out to our management team directly to discuss your stay further.

4/10 Poor

Richard

Business traveler
Disliked: Staff & service, amenities, property conditions & facilities
We stayed at 3 different places on this particular business trip and this place was by far the worst yet most expensive. It was almost $200/night and was $70 more than the nicest place we stayed. The free breakfast was nothing special and it was basically in the middle of a truck stop. Not a great spot and definitely not worth the price.
Response from Manager on Mar 2, 2024
Hello Richard, Thank you for sharing your experience with us. We regret to hear that your stay did not meet your expectations. Each guest's perspective is valuable, and we appreciate your feedback to help us improve our services. Should you wish to discuss your stay further, please feel free to reach out to our management team directly.

6/10 Okay

Wayne

Traveled with family
Disliked: Property conditions & facilities
Property is way over priced for what you get.
Stayed 1 night in Feb 2024
Response from Manager on Feb 27, 2024
Hello Wayne, We appreciate your feedback and take all comments seriously to enhance guest experience. Your input will be shared with our team for future improvements.

10/10 Excellent

Ruby

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Manager on Feb 28, 2024
Hello Ruby,We are delighted to hear that you had a wonderful stay with us! If you have any further thoughts to share, please don't hesitate to reach out to us. We look forward to welcoming you back in the future!

10/10 Excellent

Jessica

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Room was clean and absolutely beautiful! Will recommend and definitely stay here again. SUPER IMPRESSED!!!!
Stayed 1 night in Feb 2024
Response from Manager on Feb 27, 2024
Hello Jessica,We are thrilled to hear that you enjoyed your stay with us and found the room beautiful and clean. Your recommendation means a lot to us, and we look forward to welcoming you back in the future. Thank you for choosing our hotel for your visit!

2/10 Terrible

John

Business traveler, Traveled with partner, Traveled with pets
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The worst hotel
Stayed 1 night in Feb 2024
Response from Manager on Feb 24, 2024
Hello John,We appreciate you taking the time to share your feedback with us. We value all comments as they help us to continually improve our services. If you have any further details about your stay that you would like to discuss, please don't hesitate to contact our management team directly. Thank you for choosing to stay with us.

4/10 Poor

Ann, San Diego

Traveled with partner
Liked: Property conditions & facilities
Not enough linen for two people.
Stayed 2 nights in Feb 2024
Response from Manager on Feb 24, 2024
Hello Ann,We appreciate your feedback regarding the linen availability during your stay. We encourage you to reach out to our management team to address any concerns for future visits at our hotel. Thank you for sharing your experience with us.

4/10 Poor

Joanne

Traveled with pets, Traveled with family
Disliked: Staff & service, amenities, property conditions & facilities
This property was old and overdue for an update. The fire alarm went off just as we were retiring for the night. The combination of the fire department and hotel management not being able to shut off the alarm for over 45 minutes was disconcerting. All occupants were outside waiting for the all clear for over an hour.
Stayed 1 night in Feb 2024
Response from Manager on Feb 24, 2024
Hello Joanne,We are sorry to hear about your experience during your recent stay. We appreciate your feedback and will share your concerns with the management for further review. We strive to ensure the safety and comfort of all our guests and regret any inconvenience caused during the incident.

2/10 Terrible

James

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities
Don’t stay here. There are other hotels, close by that are not so close to the highway, and where are you will be taken care of by management. I arrived super late to attend to the death of a family member and didn’t make it to the hotel, and the owner would not budge on a refund for that night. I will stay at another hotel very close by that is a couple dollars more per night and doesn’t have the freeway 200 feet away. There were also people staying at the at this location fighting in the middle of the night and slamming doors. The furniture is beat up and outdated. And the sheets are overused and have permanent stains.
Stayed 4 nights in Feb 2024
Response from Manager on Feb 21, 2024
Hello James, We apologize for any inconvenience during your recent stay. Guest feedback is valuable, and we will address your concerns with our team for improvement. If you require further assistance, we recommend reaching out to management directly for additional support. We appreciate your feedback and hope you have a pleasant experience at your next destination.

2/10 Terrible

Dana

Traveled with partner
Disliked: Staff & service, amenities, property conditions & facilities
There was nothing unique/pleasant about the property.
Stayed 1 night in Feb 2024
Response from Manager on Feb 22, 2024
Hello Dana, We appreciate your feedback and regret to learn that you found aspects of your stay lacking in uniqueness. We will take your comments into consideration as we continue to strive for improvement and provide a pleasant experience for our guests.

4/10 Poor

Gregory

Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Getting to the property was not easy. The room was very dated, 80's like.
Stayed 1 night in Feb 2024
Response from Manager on Feb 21, 2024
Hello Gregory, We appreciate your feedback and regret any inconveniences you encountered during your stay. Our hotel aims to provide a variety of room styles to cater to different tastes. Should you have any concerns or need further assistance, do not hesitate to reach out to our management.

10/10 Excellent

Abraham

Stayed 1 night in Feb 2024
Response from Manager on Mar 22, 2024
Hello Abraham,Thank you for sharing the wonderful rating about your experience here with us. We are happy to see your stay was good, and we hope to have the pleasure of hosting you again soon.

2/10 Terrible

Altan

Disliked: Cleanliness, staff & service, property conditions & facilities
The room was too dirty. The towels, pillowcases, blankets...
Stayed 1 night in Feb 2024
Response from Manager on Feb 15, 2024
Hello Altan, We apologize for any inconvenience you experienced during your stay with us. We appreciate your feedback and take cleanliness issues very seriously. We have shared your comments with our housekeeping team to ensure that these concerns are addressed. Thank you for bringing this to our attention, as we strive to continually improve our services.

10/10 Excellent

Marlon

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 2 nights in Jan 2024
Response from Manager on Feb 6, 2024
Hello Marlon,Thank you for sharing the wonderful rating about your experience here with us. We are happy to see your stay was great, and we hope to have the pleasure of hosting you again soon.

2/10 Terrible

Chris

Business traveler
Disliked: Amenities, property conditions & facilities
Don’t stay there unless you absolutely have to.!!! Smoke detector was hanging out of ceiling, big bleach spot on comforter, sitting chair looked liked a body had decomposed in it. Floor hadn't been cleaned. Freeway noise all night, and a group of workers drank and were loud in parking lot till way late…. I felt dirty for staying there, but that’s all I could afford at $169/night. I should have slept in my truck!!
Stayed 2 nights in Jan 2024
Response from Manager on Feb 1, 2024
Hello Chris, Thank you for sharing your experience with us. We apologize for any inconveniences you encountered during your stay. We encourage guests to reach out to our management team so that they can address any concerns in a timely manner. We appreciate your feedback, and we'll use it to improve our services.

8/10 Good

Marcella, Surprise

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet place, the front lobby person was kind and helpful
Stayed 1 night in Jan 2024
Response from Manager on Jan 30, 2024
Hello Marcella,Thank you for taking the time to share your feedback. We are glad that you appreciated our peaceful atmosphere and the helpful service provided by our front lobby staff. We strive to make our guests' stay as enjoyable as possible, and your kind words are greatly appreciated. If there is anything else we can assist you with, please feel free to reach out to our management team.

4/10 Poor

Armando

Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Most of the light fixtures were broken some hanging from the ceiling.. the bathroom had mold and hair in the shower. There were people doing drugs in the parking lot.
Stayed 2 nights in Dec 2023
Response from Manager on Jan 25, 2024
Hello Armando, Thank you for sharing your feedback regarding your recent stay with us. We apologize for any inconvenience you may have encountered during your time at our hotel. We kindly encourage you to contact our management team directly to further discuss your concerns.

2/10 Terrible

Wayne

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jan 2024
Response from Manager on Jan 23, 2024
Hello Wayne, We apologize for any inconvenience you may have experienced during your stay. We would appreciate it if you could reach out to us directly with any specific feedback you may have, so we can address any concerns you may have had. We strive to provide the best possible experience for our guests and we value your input.

2/10 Terrible

Bobbi

Traveled with partner
Disliked: Cleanliness
Could not get to sleep until after 3am due to a party at the pool which was across from our room. No top sheet on bed. Toilet seat was way to big for the toilet and made lots of noise when you sat down and got up.
Stayed 1 night in Jan 2024
Response from Manager on Jan 26, 2024
Hello Bobbi,We apologize for the inconvenience caused by the noise from the pool area. We understand how important a good night's sleep is, and we sincerely apologize for any disturbance you experienced. Regarding the lack of a top sheet on the bed, we apologize for any discomfort this may have caused. We appreciate your feedback regarding the toilet seat, and we will certainly look into this matter further. Thank you for bringing these issues to our attention.

8/10 Good

Roberto

Liked: Cleanliness, staff & service
Staff was friendly
Stayed 1 night in Jan 2024
Response from Manager on Jan 20, 2024
Hello Roberto,Thank you for taking the time to review your recent stay with us. We are delighted to hear that our staff provided you with a friendly and welcoming experience. We strive to ensure that all our guests feel well taken care of during their time with us. We appreciate your kind words and hope to have the pleasure of welcoming you back in the future.

8/10 Good

Rosario, Exeter

Liked: Cleanliness, staff & service, property conditions & facilities
Quick check in. Front desk staff was pleasant.
Stayed 1 night in Jan 2024
Response from Manager on Jan 22, 2024
Hello Rosario,Thank you for your positive feedback on our quick check-in process and pleasant front desk staff. We always strive to provide efficient and friendly service to our guests. We hope you had a great stay and look forward to welcoming you back in the future.

2/10 Terrible

David

Half hour to get checked in because you didn't seem to write credit to the motel
Stayed 1 night in Jan 2024
Response from Manager on Jan 10, 2024
Hello David, We apologize for any inconvenience caused during check-in. Our team strives to provide efficient service to ensure a smooth and seamless experience for all guests. We appreciate your feedback and will take it into consideration to improve our processes. If you have any further concerns, please contact our management team directly.

6/10 Okay

Kamal, Abbotsford

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice staff
Stayed 1 night in Jan 2024
Response from Manager on Jan 9, 2024
Hello Kamal,Thank you for your kind feedback about our staff. We take pride in providing excellent customer service. We hope to welcome you back in the future for another enjoyable stay.

2/10 Terrible

Saul

Traveled with family
Disliked: Cleanliness, property conditions & facilities
This place is dirty the furniture are in bad condition towels looks very very old the bath tub have a tape in a hole
Bath tub
Hole in the comforters
Table
Towels very old with holes
Stayed 1 night in Dec 2023
Response from Manager on Jan 8, 2024
Hello Saul, Thank you for taking the time to share your feedback with us. We sincerely apologize for any inconvenience you may have experienced during your stay. We appreciate your concerns regarding the condition of the furniture, towels, and bathtub, and we will certainly address these matters with our housekeeping team for further improvement. Your feedback helps us continually enhance our guest experience.

10/10 Excellent

Claudia

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Front desk lady was very helpful and nice, great customer service. Quiet place. Second time staying there, we have another reservation coming up.
Stayed 1 night in Dec 2023
Response from Manager on Dec 30, 2023
Hello Claudia,Thank you for sharing your positive experience with our front desk staff. We are glad to hear that you received great customer service and found our hotel to be a quiet place. We appreciate your loyalty and look forward to welcoming you back for your upcoming reservation.

4/10 Poor

Michael

Business traveler
Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Tired and worn! Furniture was shabby, bed was awful and the tv cable didn’t work.
Stayed 1 night in Dec 2023
Response from Manager on Dec 23, 2023
Hello Michael,Thank you for sharing your feedback with us. We apologize for any inconvenience you experienced during your stay. We appreciate your input and will certainly look into the areas you mentioned to ensure they meet our high standards. If you have any further concerns, please don't hesitate to reach out to our management team.

4/10 Poor

Nicholas

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
No working bedside lamps and they charged me over 200 for the night, 64 and 84 plus the 101 that hotels.com charged me.
Stayed 1 night in Dec 2023
Response from Manager on Dec 23, 2023
Hello Nicholas, Thank you for sharing your feedback with us. We apologize for any inconvenience you may have experienced during your stay. We appreciate your concerns regarding the bedside lamps and will communicate your comments to the relevant team for further improvements. We recommend reaching out to our management directly to discuss your billing concerns.

8/10 Good

Bianca

Stayed 1 night in Dec 2023
Response from Manager on Dec 17, 2023
Hello Bianca,Thank you for choosing our hotel for your recent stay! We appreciate your positive rating and are delighted to hear that you had a great experience. If you have any additional feedback, please don't hesitate to reach out to us. We look forward to welcoming you back in the future for another excellent visit.

10/10 Excellent

Jose C.

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Manager on Dec 13, 2023
Hello Jose C.,Thank you for staying with us and giving us a perfect rating! We are delighted to hear that you had such a wonderful experience at our hotel. We hope to have the opportunity to welcome you back in the future.

2/10 Terrible

Carlos

Disliked: Cleanliness
Stayed 1 night in Dec 2023
Response from Manager on Dec 11, 2023
Hello Carlos, We're sorry to hear that your experience at our hotel was not satisfactory. We would love to hear more about what went wrong during your stay, so we can address any issues. Please don't hesitate to reach out to our hotel directly. We value your feedback and hope for a chance to make it right.

10/10 Excellent

Larry

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Manager on Dec 10, 2023
Hello Larry, We are thrilled to hear that you had such a fantastic experience during your stay with us! Your satisfaction is our top priority, and we are grateful for your positive rating. Should you have any further feedback or suggestions, please feel free to reach out to us directly. We look forward to welcoming you back in the future for another excellent stay.

4/10 Poor

Jamie

Traveled with family
We have stayed here over the years and it has really went down hill!
Stayed 1 night in Dec 2023
Response from Manager on Dec 10, 2023
Hello Jamie,Thank you for sharing your feedback about your recent stay. We appreciate your loyalty as a returning guest and apologize if your experience did not meet your expectations. We always strive to provide a high level of service and we value your feedback to help us make improvements. Please feel free to contact our management team directly to discuss your concerns in more detail.

8/10 Good

Emeric L

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was ok
Stayed 1 night in Dec 2023
Response from Manager on Dec 7, 2023
Hello Emeric L,Thank you for sharing your feedback with us. Our goal is to exceed our guests’ expectations, so I regret that your visit was just okay. We appreciate the feedback and hope to host you again.

10/10 Excellent

Braulio

Stayed 1 night in Nov 2023
Response from Manager on Dec 19, 2023
Hello Braulio,Thank you for choosing our hotel for your recent stay. We are delighted to hear that you had a fantastic experience with us. We strive to provide exceptional service and ensure that our guests have a memorable stay. If you have any further feedback or if there is anything else we can assist you with, please do not hesitate to reach out to us. We look forward to welcoming you back in the future.

2/10 Terrible

Bailey

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Tried to cancel. Lady lied about about talking to the property. Property said we would get money back.
Stayed 1 night in Nov 2023
Response from Manager on Nov 29, 2023
Hello Bailey, Thank you for sharing your concerns with us. We apologize for any misunderstanding regarding the cancellation process. To address this matter appropriately, please contact our management team directly so they can assist you further. Your feedback is important to us, and we appreciate the opportunity to make things right.

6/10 Okay

Stephanie

Traveled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
Though the staff was helpful and the bed was comfortable, the room wasn’t in the best conditions and the pictures were very deceiving.
Stayed 2 nights in Nov 2023
Response from Manager on Nov 29, 2023
Hello Stephanie,Thank you for your feedback on our helpful staff and comfortable beds. We apologize if the room did not meet your expectations. We appreciate your comments about the room condition and will take them into consideration for future improvements. If you have any further concerns, please contact our management directly.