“Not luxury but not bad”

I booked this hotel myself through Expedia but joined a large group all attending a celebration locally. It was a weekend and there was at least one large wedding party. The reception staff were very efficient both on check in and departure, however I met the same very capable person - there were others. The room was clean and comfortable with good facilities. The decor was dated but so am I! Breakfast was well presented and the staff worked hard to give immediate attention and replenish the buffet in good time. They managed it well with a large number of people including one party who had a champagne reception at the same time. The service was excellent. The person booking for the group I joined did not have the same experience with the staff behind the scenes. Get that area up to par with the front of house staff in the meantime book through Expedia and you don't need to deal with them.

“Fantastic room and really helpful staff”

Fantastic room and really helpful staff. The hotel is vast, a bit dated and some of the public areas need some updating, but the room was excellent - very clean and spacious.

“OK but not outstanding”

We stayed on the first floor in one of the older rooms, with a view of the airconditioning units and garbage bins. The room was clean but had a bed far too big for the room that left no room to move around. It was incredibly hot in the room all the time. The bathroom was in need of updating, the bath enamel had rust spots and marks and the shower head was so clogged that it was not possible to have a decent shower. The staff were helpful and friendly and the room served it purposes in giving us a affordable place to stay. We would probably not choose to stay again but would if there was no other choice.